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BillDesk

Brand: IndiaIdeas Limited (BillDesk)

  • 3.6

  • 12 Ratings & 12 Reviews

Expand your payment acceptance capabilities with BillDesk Payment Gateway's extensive features like support for 150+ payment methods, seamless integration, and robust performance.

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BillDesk Software Overview

What is BillDesk Payment Gateway?

BillDesk Payment Gateway is a comprehensive solution designed to streamline your payment processing needs. It provides a secure and efficient platform for businesses to manage transactions, supporting a wide range of payment methods including credit/debit cards, UPI, and digital wallets.

BillDesk's unified dashboard offers a real-time view of your transactions, customizable alerts, and notifications, ensuring you stay on top of your financial operations. The user-friendly interface ensures smooth navigation, making it easy for businesses to process payments and reconcile accounts.

Designed to integrate seamlessly with various platforms, BillDesk helps you expand your business operations effortlessly. It supports a wide range of plugins and integrations, ensuring you can connect it with your existing systems with ease.

Why Choose BillDesk Payment Gateway?

BillDesk stands out for its seamless integration, robust security features, and comprehensive support for multiple payment methods. Here are the key reasons why users choose BillDesk:

  • Easy Integration & Setup: BillDesk offers simple and quick integration options with detailed documentation and SDKs, making it easy to set up and start processing payments immediately.
  • Advanced Security Measures: BillDesk employs stringent security protocols, including PCI-DSS compliance and advanced encryption, ensuring your transactions are secure and protected against fraud.
  • Support for Multiple Payment Methods: BillDesk supports a wide range of payment methods, including credit/debit cards, UPI, net banking, and popular digital wallets, catering to the diverse preferences of your customers.
  • Comprehensive Analytics: BillDesk provides detailed payment analytics and reports, helping you gain valuable insights into your transaction history and financial performance.
  • Global Reach: With support for international payments, BillDesk enables you to accept payments from customers around the world, expanding your business's reach and potential.

Additional Features of BillDesk Payment Gateway

BillDesk offers a range of advanced features to streamline your payment processing tasks. These include:

  • Seamless Check-out: Offer responsive checkout experiences to your customers with BillDesk Modal Window feature.
  • Smart Routing: Optimize payment success rates with dynamic transaction routing based on bank performance and availability.
  • Smart Retry: Provide retry options with the same or different payment methods if an initial transaction attempt fails.
  • Online Refunds: Process refunds swiftly and efficiently directly from the dashboard or your platform.
  • No-redirect: Enable customers to complete transactions on your site without redirecting to the bank's page for OTP.
  • Flash Redirect: Reduce redirection steps by sending customers directly to the bank site from your website.
  • Last-mile Payouts: Ensure efficient and transparent payment processing with flexible remittance payouts.
  • Webhooks: Enhance customer experience with real-time notifications and connectivity across applications through smart Webhooks.

Pricing Of Billdesk Payment Gateway

Billdesk’s pricing is available on request. It offers flexible and transparent pricing with features like real-time dashboard, automated refunds, dispute management, and 24/7 support. Enterprise plans include custom integrations, dedicated teams, and enhanced transaction views with custom alerts.

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IndiaIdeas Limited (BillDesk) Company Details

Founded Year:  2000

BillDesk is a leader in driving digital payments and digital commerce for over a decade. BillDesk technology and integrated solutions are making digital payments easy and accessible to merchants, financial institutions and governments.

Director/Founders M.N. Srinivasu · Ajay Kaushal · Karthik Ganapathy
Company Size 501-1000 Employees

BillDesk Pricing & Plans

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BillDesk Features

Core Functionalities

  • icon_check Payment Links
    Payment processing solutions that don't require a website. payments can be made through a link by sending it via SMS, Email etc.
  • icon_check Automated Reconciliation
    Automatic reconciliation uses software to match transactions between your bank and accounting records, saving time and minimizing
  • icon_check Pre-onboarding Assistance
    Helping businesses with the process of setting up a merchant account and integrating payment processing into their business.
  • icon_check Dedicated POS
    Dedicated POS Payments in a payment gateway allow merchants to process payments independently using hardware and software. It
  • icon_check Multi Currency Support
    Accept payments from all over the world with different currencies
  • icon_check Branding & Customization
    The ability to customize the look and feel of the payment process to match your brand.
  • icon_check Mobile Responsiveness
    Ensuring that the payment process is optimized for mobile devices.
  • icon_check Guest Checkout
    Allowing customers to make purchases without creating an account.
  • icon_check Instant Settlements
    The process of settling transactions with your bank account instantly
  • icon_check Currency Conversion
    The ability to process payments in different currencies and automatically convert them to your desired currency.
  • icon_check Coupons and Offers Engine
    A Coupons and Offers creation feature within a payment gateway allows merchants to directly design and manage discount promotions
  • icon_check Multi-Language Checkout
    The ability to process payments and display information in multiple languages.
  • icon_check Store Creation
    Tools and features to create an online store within the payment gateway app
  • icon_check Landing Page Creation
    The landing page creation feature in a payment gateway allows users to create custom web pages for initiating and processing
  • icon_check Split Payments
    Split payment in a payment gateway allows a single payment transaction to be divided and distributed to multiple recipients, such
  • icon_check Dedicated Account Manager
    A payment gateway's dedicated account manager provides one-on-one assistance for any questions or problems you may have.
  • icon_check Loyalty Management
    Loyalty management in payment gateways involves integrating features that allow businesses to reward and retain customers through

Payment Methods

  • icon_check Digital Wallet
    It is an electronic device or online service that allows individuals to make electronic transactions.
  • icon_check Debit / Credit Cards
    Accept various payment methods, including credit cards, debit cards,
  • icon_check Net Banking
    It is a convenient and secure way for customers to manage their bank accounts and perform financial transactions over the
  • icon_check Buy Now, Pay Later (BNPL)
    Buy Now, Pay Later (BNPL) in a payment gateway is a feature that allows customers to purchase items immediately but pay for them
  • icon_check UPI
    Unified Payments Interface is an instant real-time payment system developed by NPCI to facilitate inter-bank transactions through
  • icon_check QR Code Based Payments
    A QR code payment method is a way to make payments using a smartphone by scanning a special type of barcode called a QR code.
  • icon_check Cardless EMI
    Cardless EMI is similar to traditional EMI but doesn't require a credit or debit card. It's facilitated through a partnership
  • icon_check Cryptocurrency
    The ability to accept payments in cryptocurrency.
  • icon_check ACH Payments
    ACH or Automated Clearing House payments, are electronic money transfers between banks and credit unions through a computer

Subscription Management

  • icon_check Reccuring Payments
    Recurring payments, also known as subscription payments, auto-debit, or automatic payments, occur when a customer authorizes a
  • icon_check Proration
    Proration is a billing model that adjusts a customer's bill to reflect changes to their plan during a billing cycle.
  • icon_check Dunning
    Dunning refers to the process of communicating with customers to collect overdue payments.

Administrative Features

  • icon_check Reporting & Analytics
    Tools that allow merchants to track their payment activity, generate reports, and gain insights into their sales data.
  • icon_check Merchant Portal
    A web interface that allows merchants to manage their payment accounts, view transactions, and access other features.
  • icon_check User Access Management
    User, role, and access management in a payment gateway are ways to control who can access what features and data in the system
  • icon_check Tax Management
    Tax management involves automatically calculating, applying, and handling taxes during transactions.
  • icon_check Invoice Generation
    Automatically creates invoices for transactions, saving time and reducing errors. It includes all necessary details such as the

Security Features

  • icon_check Fraud Detection & Prevention
    Systems that analyze transactions for suspicious patterns to identify and block fraudulent activity.
  • icon_check Tokenization
    Replaces sensitive data (like credit card numbers) with a unique identifier (token) for secure storage and processing.
  • icon_check PCI DSS Compliance
    Ensures a business adheres to Payment Card Industry Data Security Standards to protect cardholder information.
  • icon_check Risk Management
    Managing risks in payment gateways involves identifying, assessing, and minimizing potential issues associated with processing
  • icon_check Two-Factor Authentication (2FA)
    Two-factor authentication in a payment gateway adds an extra layer of security by requiring users to verify their identity
  • icon_check Multi-Factor Authentication (MFA)
    Multi-Factor Authentication (MFA) refers to an authentication process that requires two or more verification factors to gain
  • icon_check Automatic Device Recognition
    Automatic device recognition is a security feature used by payment gateways to identify and authenticate devices that initiate

Integrations Supported

  • icon_check API Integration
    Integrating an API into a payment gateway platform connects your website or app to securely process payments, handle
  • icon_check Third Party Integration
    Integrating a 3rd party plugin into a payment gateway platform allows you to accept payments directly on your site without
  • icon_check CRM Integration
    CRM integration with a payment gateway connects a CRM system to a payment gateway, allowing businesses to merge customer data
  • icon_check E-Commerce Integration
    E-commerce integration in a payment gateway platform means connecting the payment system with an online store.
  • icon_check SDK Integration
    SDK integration in a payment gateway platform involves incorporating the payment gateway's software development kit (SDK) into
  • icon_check Order Management
    Order management is the process of handling customer orders from placement to delivery. It's a crucial part of a business's
  • icon_check POS Integration
    A hardware and software solution used in retail environments to process sales transactions, manage inventory, and handle customer

Alerts & Notifications

  • icon_check Downtime Alerts
    A message that tells you when the payment system is not working or is down. It helps you know immediately when there’s a
  • icon_check Transaction Notifications
    Tells you about transactions happening on your system, such as when a payment is successful or fails.
  • icon_check Security Alerts
    An alert that warns you about potential security threats, such as suspicious activities or attempts to hack into the system.
  • icon_check Custom Event Notifications
    Personalized messages set up to alert you about specific events or actions that you consider important, such as a high-value
  • icon_check Discrepancy Alerts
    A notification that notifies you when there are inconsistencies or mismatches in transaction details, such as differences in
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BillDesk Specifications

Supported Platforms
Windows Windows MacOS MacOS
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email Communities
Language
English
Integration
API Integration
Training Resources
In Person

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BillDesk Reviews

3.6

Out of 5

img

Overall Rating

Based on
12 Verified Reviews

Rating Breakdown

  • Features 3.7
  • Value for Money 3.6
  • Ease of Use 3.4
  • Customer Support 3.5

75% Recommend this Product

Add Review

Pros

  • "Billdesk offers multiple payment options and good customer service for merchants."

    FAIZ ALAMJul 24, 2024

  • "Billdesk offers multiple payment options and good customer service for merchants."

    FAIZ ALAMJul 24, 2024

  • "We use Billdesk for online payments, and it's usually straightforward."

    Shobhit TripathiJul 24, 2024

Cons

  • "High charges even for small payments, and penalties for failed transactions."

    FAIZ ALAMJul 24, 2024

  • "High charges even for small payments, and penalties for failed transactions."

    FAIZ ALAMJul 24, 2024

  • "After many emails, still no updates on a transaction from March. Money is debited but no response from Billdesk."

    Shobhit TripathiJul 24, 2024

BillDesk Video Review

youtubeVideoId

4.3

“BIllDesk Review : Simplify Payments with BillDesk”

Review by: The Inventar

Rohit banodha

User

Industry: E-commerce User since: 6-12 months

3.6

Reviewed on: Jul 10, 2024

Techjockey Verified

“Easy Setup but Communication Issues”

Easy setup but bad communication.

Pros

Setting up Billdesk is easy, and it's quick to use.

Cons

Poor communication and slow response to issues, especially with transaction details.

Switched from WePay

Reason to switch

Needed quicker setup and use.

Farman khan

eCommerce analyst

Industry: E-commerce User since: 6-12 months

3.6

Reviewed on: Jul 17, 2024

Techjockey Verified

“Reliable but Poor Refund Policy”

Switched from Authorize.Net for reliability.

Pros

Refund policy needs improvement and customer support can be slow.

Cons

Reliable but poor refund support.

Switched from Airpay Payment Gateway

Reason to switch

Needed a safer and reliable payment gateway.

FAIZ ALAM

User

Industry: E-commerce User since: 6-12 months

3.6

Reviewed on: Jul 24, 2024

Techjockey Verified

“Multiple Options but High Charges”

Many options but high costs.

Pros

Billdesk offers multiple payment options and good customer service for merchants.

Cons

High charges even for small payments, and penalties for failed transactions.

Switched from Instamojo

Reason to switch

Wanted multiple payment methods.

See All BillDesk Reviews

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Articles for BillDesk

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How do I integrate BillDesk Payment Gateway with my website?

BillDesk offers detailed documentation, SDKs, and plugins for various platforms, making integration quick and easy.

Is BillDesk secure?

Yes, BillDesk employs advanced security measures including PCI-DSS compliance and encryption to ensure the safety of your transactions.

What payment methods does BillDesk support?

BillDesk supports credit/debit cards, UPI, net banking, and digital wallets.

Can I accept international payments with BillDesk?

Yes, BillDesk supports international transactions, allowing you to accept payments from customers worldwide.

Does BillDesk offer recurring payment options?

Yes, BillDesk provides support for setting up and managing recurring payments for subscription-based services.

What kind of analytics does BillDesk provide?

BillDesk offers comprehensive payment analytics and reporting tools to help you track and analyze your transactions.

Can I process refunds through BillDesk?

Yes, BillDesk allows you to process refunds easily and efficiently through the dashboard.

What is the setup fee for BillDesk Payment Gateway?

BillDesk does not charge any setup fee. You only pay for the transactions you process.

BillDesk Questions

A:

Usually, a payment that has been processed through BillDesk cannot be canceled. If there was a payment error, you will need to dispute it with the biller directly because BillDesk does not permit transactions to be canceled once they have been processed.

Dipankar Oct 16, 2024
Q:

How many bills can I register in Billdesk?

Naveen Annu Oct 16, 2024
A:

There is no restriction on the number of bills that you can register for as long as the biller is available in the list provided.

Akash Chalia Oct 16, 2024
A:

The confirmation email with the transaction ID that you get after a successful transaction becomes your primary proof of payment when you pay through BillDesk. You can also confirm the payment on your bank statement, which will display the charge along with the relevant transaction details from the biller via BillDesk.

Shivam Oct 16, 2024
A:

You can use the transaction reference number which was provided in the email or SMS you received after completing the payment to view your transaction details and track the status of your BillDesk payment. Additionally, you can check your payment history by logging into your BillDesk account.

Rajesh Oct 16, 2024
A:

To make instant payment without registration with billdesk, follow the steps given below:

  • Open your Billdesk account
  • Navigate to the ‘Quick Pay’ section
  • Hit Pay Now
  • Choose your biller
  • Input the bill details with due amount and select payment mode to proceed. The registration of billers is not required.
uvathi Oct 16, 2024
See All BillDesk Questions

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.