Small Business
Designed for startups and growing businesses
Brand: IndiaIdeas Limited (BillDesk)
Expand your payment acceptance capabilities with BillDesk Payment Gateway's extensive features like support for 150+ payment methods, seamless integration, and robust performance.
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Brand: IndiaIdeas Limited (BillDesk)
Founded Year: 2000
BillDesk is a leader in driving digital payments and digital commerce for over a decade. BillDesk technology and integrated solutions are making digital payments easy and accessible to merchants, financial institutions and governments.
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Core Functionalities
Payment Methods
Subscription Management
Administrative Features
Security Features
Integrations Supported
Alerts & Notifications
3.6
Out of 5
Overall Rating
Based on
12 Verified Reviews
Rating Breakdown
75% Recommend this Product
Add ReviewCustomers generally appreciate BillDesk for its easy setup, user-friendly interface, and multiple payment options. Many users find it reliable for online transactions, although they frequently express concerns about slow customer support and communication issues. The refund policy is a common point of contention, with several reviews highlighting the need for improvement. Additionally, users note high transaction charges and penalties for failed payments, which detracts from the overall experience.
Pros
"Billdesk offers multiple payment options and good customer service for merchants."
"Billdesk offers multiple payment options and good customer service for merchants."
"We use Billdesk for online payments, and it's usually straightforward."
Cons
"High charges even for small payments, and penalties for failed transactions."
"High charges even for small payments, and penalties for failed transactions."
"After many emails, still no updates on a transaction from March. Money is debited but no response from Billdesk."
Jul 10, 2024
Techjockey Verified
“Easy Setup but Communication Issues”
Easy setup but bad communication.
Pros
Setting up Billdesk is easy, and it's quick to use.
Cons
Poor communication and slow response to issues, especially with transaction details.
Reason to switch
Needed quicker setup and use.
Jul 17, 2024
Techjockey Verified
“Reliable but Poor Refund Policy”
Switched from Authorize.Net for reliability.
Pros
Refund policy needs improvement and customer support can be slow.
Cons
Reliable but poor refund support.
Reason to switch
Needed a safer and reliable payment gateway.
Jul 24, 2024
Techjockey Verified
“Multiple Options but High Charges”
Many options but high costs.
Pros
Billdesk offers multiple payment options and good customer service for merchants.
Cons
High charges even for small payments, and penalties for failed transactions.
Reason to switch
Wanted multiple payment methods.
BillDesk
Price On Request
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
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Starting Price:
$25 /Month
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BillDesk offers detailed documentation, SDKs, and plugins for various platforms, making integration quick and easy.
Yes, BillDesk employs advanced security measures including PCI-DSS compliance and encryption to ensure the safety of your transactions.
BillDesk supports credit/debit cards, UPI, net banking, and digital wallets.
Yes, BillDesk supports international transactions, allowing you to accept payments from customers worldwide.
Yes, BillDesk provides support for setting up and managing recurring payments for subscription-based services.
BillDesk offers comprehensive payment analytics and reporting tools to help you track and analyze your transactions.
Yes, BillDesk allows you to process refunds easily and efficiently through the dashboard.
BillDesk does not charge any setup fee. You only pay for the transactions you process.
Usually, a payment that has been processed through BillDesk cannot be canceled. If there was a payment error, you will need to dispute it with the biller directly because BillDesk does not permit transactions to be canceled once they have been processed.
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There is no restriction on the number of bills that you can register for as long as the biller is available in the list provided.
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The confirmation email with the transaction ID that you get after a successful transaction becomes your primary proof of payment when you pay through BillDesk. You can also confirm the payment on your bank statement, which will display the charge along with the relevant transaction details from the biller via BillDesk.
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You can use the transaction reference number which was provided in the email or SMS you received after completing the payment to view your transaction details and track the status of your BillDesk payment. Additionally, you can check your payment history by logging into your BillDesk account.
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To make instant payment without registration with billdesk, follow the steps given below:
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.