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A:
I’ve used many CRMs in my career, but recently switched to Office24by7, and it’s been a pleasant surprise. It’s not as mainstream, but it comes with all the built-in integrations: voice calls, emails, SMS, WhatsApp, IVR, ticketing, and even marketing tools, without needing third-party connectors. Everything works natively, which saves a lot of time and effort. It’s a solid all-in-one option with all tools in one place.
A:
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