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Q:

What are the best free CRM tools for small businesses in 2025?

  • Shreyash Prasad Jamdar
  • Aug 30, 2025

1 Answers

A:

The best free CRM tools for small businesses in 2025 are Zoho CRM, EngageBay, HubSpot CRM, Freshsales, HubSpot CRM and a few more.

  • ram Muchhala
  • Aug 31, 2025

0 0

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To monitor governor limits affected by new background jobs in Agentforce:

  • Use Salesforce Debug Logs: Check logs for CPU time, SOQL queries, DML, and heap size usage
  • Enable Monitoring in Setup: Use Apex Jobs, Scheduled Jobs, and Background Jobs pages to track job behavior.
  • Set Up Custom Logging: Add logging in the job logic to track usage near governor limits.
  • Use Event Monitoring: For deeper insights into system performance and resource usage.
  • Alerting: Set thresholds and alerts if approaching critical limits during job execution.
  • verma Ankit
  • Oct 03, 2025

A:

To export Freshsales logs to a SIEM with least-privilege scopes, you should use a multi-step process involving webhooks, a lightweight forwarding service, and a dedicated, non-administrative API key. This approach prevents the SIEM from having direct, broad access to your CRM's data by restricting the integration to only the necessary log data.
Here is a step-by-step guide to setting up the connection with least privilege.

  • Create a dedicated API user in Freshsales
  • Configure Freshsales workflows to send webhooks 
  • Deploy a lightweight forwarding service
  • Ensure secure communication
  • Anil
  • Sep 29, 2025

A:

The recommended rollout sequence for enabling Winter ‘26 feature in Agentfore are: Sandbox:

  • Enable and test all new Winter ’26 features in a sandbox environment first.
  • Perform initial functional and integration testing without impacting users.

UAT (User Acceptance Testing):

  • Promote features to UAT for end-user testing and feedback.
  • Validate that features meet business needs and fix any issues found.

Production:

  • After successful UAT sign-off, enable features in production.
  • Monitor closely for any issues post-deployment.
  • Ankita Nanda
  • Oct 03, 2025

Q:

A:

There are three main types of CRM software: Operational CRM, Analytical CRM and  Collaborative CRM

  • Pravin Walunj
  • Sep 28, 2025

Q:

How to use CRM software?

  • Naman Madaan
  • Sep 19, 2025

A:

To use CRM software you should:

  • Set up your CRM software.
  • Collect customer information.
  • Streamline routine tasks.
  • Track sales and customer activity.
  • Analyze and improve.
  • Raj kumar Chaklan
  • Sep 24, 2025

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