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Startupvisors MultiBot comes with a reporting and analytics feature that is integrated for the purpose of making it very convenient for companies to keep track of chatbot performance. It's got a real-time dashboard which displays chats, user activity, and peak usage periods in total. Users can track indicators such as chat length, the number of completions of goals, fallback rate, CSAT, and the rate of human takeover. The business would gain a lot from these insights in terms of conversations, customer satisfaction, and lead generation efficiency improvement.
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Startupvisors - MultiBot
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