Is Microsoft 365 a CRM?

1 Answers

Microsoft 365 is not a CRM, it's a suite of productivity and collaboration tools. However, it can be integrated with CRM software to improve customer data management.

Nitin sikri
Nov 01, 2023

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How should admins pilot rollback strategy introduced in the fall 2025 CRM release without disrupting users?

Kiran
Dec 12, 2025

Test the rollback strategy in a sandbox or staging org using recent deployment packages.
Simulate failures to verify that metadata, data, and automation revert correctly.
Document recovery steps, assign rollback permissions to admins, and schedule production tests during low-traffic hours.

mukesh garg
Dec 18, 2025

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How should admins pilot integration regressions introduced in the fall 2025 CRM release without disrupting users?

Sandeep
Dec 10, 2025

Set up a sandbox or integration test org mirroring production APIs and middleware.
Run all connected systems through end-to-end regression tests to detect breaking changes.
Fix or version-lock affected integrations, then roll out to production during a controlled maintenance window.

AJAY KUNDU
Dec 15, 2025

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Microsoft Dynamics 365 for Sales

Microsoft Corporation

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