ManageEngine ServiceDesk Plus VS SolarWinds Service Desk

Let’s have a side-by-side comparison of ManageEngine ServiceDesk Plus vs SolarWinds Service Desk to find out which one is better. This software comparison between ManageEngine ServiceDesk Plus and SolarWinds Service Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ManageEngine ServiceDesk Plus or SolarWinds Service Desk fits your business.

Comparison

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 39

Essentials

$ 79

Advanced

$ 99

Premier

View Details

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Free Trial
Lifetime Plan

Ratings

Overall ratings

1 Ratings & 1 Reviews

Features 4.4

Value for Money 4.3

Ease of Use 4.6

Customer Support 4

Likelihood to Recommend

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Pros & Cons

Pros

Jaclyn was very helpful and steered me to a software company that fit our needs ...Read more - nidhi Sep 14, 2016

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Cons

N/A - nidhi Sep 14, 2016

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Reviews

Verified customer reviews

these folks are great

nidhi Sep 14, 2016

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Incident Management
Scheduled Reports
Custom Ticket Templates
Two-Factor Authentication (2FA)
SLA Management
Contract Management
Sandbox / Test Environments
Kanban Boards
Custom Workflows
Alerts & Notifications
Knowledge Base
Self Service Portal
Release Management
Change Management
Problem Management
Asset Management
Multi-Language Support

Incident Management
Reporting & Analytics
Notification Management
Forms Management
Request Routing
Service Level Management
Software License Management
Configuration Management
Knowledge Management
Service Catalog Management
Release Management
Change Management
Problem Management
Self Service Portal

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Freshservice

BMC Helix ITSM

ServiceNow

Jira Service Management

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Freshservice

BMC Helix ITSM

ServiceNow

Jira Service Management

See all SolarWinds Service Desk alternatives

ManageEngine ServiceDesk Plus vs SolarWinds Service Desk Comparison FAQs

Software questions,
answered

While ManageEngine ServiceDesk Plus offers customized features, SolarWinds Service Desk has diverse modules. Select between ManageEngine ServiceDesk Plus or SolarWinds Service Desk as per your business needs.

Both these products offer similar features but with a different approach. While ManageEngine ServiceDesk Plus emphasizes on user experiences, SolarWinds Service Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While ManageEngine ServiceDesk Plus offers add-ons along with essential features, SolarWinds Service Desk emphasizes on customization.

No, the difference between ManageEngine ServiceDesk Plus and SolarWinds Service Desk lies in terms of features and functionalities. While ManageEngine ServiceDesk Plus can be customized as per the user’s needs, SolarWinds Service Desk addresses the diverse audience.

It depends upon your business requirement. Both ManageEngine ServiceDesk Plus and SolarWinds Service Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ManageEngine ServiceDesk Plus is customizable, ManageEngine ServiceDesk Plus offers comprehensive modules.

A Quick Comparison Between ManageEngine ServiceDesk Plus vs SolarWinds Service Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of ManageEngine ServiceDesk Plus vs SolarWinds Service Desk In terms of Features
Comparison Between ManageEngine ServiceDesk Plus and SolarWinds Service Desk In terms of Deployment Type
ManageEngine ServiceDesk Plus or SolarWinds Service Desk: Which Is Ideal for Your Industry
Which Is Better? - ManageEngine ServiceDesk Plus or SolarWinds Service Desk

Comparison of ManageEngine ServiceDesk Plus vs SolarWinds Service Desk In terms of Features

ManageEngine ServiceDesk Plus includes features like Incident Management, Scheduled Reports, Templates and Two-Factor Authentication (2FA). SolarWinds Service Desk is known for functionalities like Incident Management, Reporting & Analytics, Notification Management and Forms Management. When you compare ManageEngine ServiceDesk Plus vs SolarWinds Service Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ManageEngine ServiceDesk Plus and SolarWinds Service Desk In terms of Deployment Type

While ManageEngine ServiceDesk Plus supports Web Based and On Premises deployment; SolarWinds Service Desk is suitable for Web Based deployment. While selecting between ManageEngine ServiceDesk Plus and SolarWinds Service Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ManageEngine ServiceDesk Plus or SolarWinds Service Desk: Which Is Ideal for Your Industry

ManageEngine ServiceDesk Plus is ideal for industries like All Industries. For All Industries, SolarWinds Service Desk is a better choice. If you are confused between ManageEngine ServiceDesk Plus or SolarWinds Service Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ManageEngine ServiceDesk Plus or SolarWinds Service Desk

ManageEngine ServiceDesk Plus and SolarWinds Service Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ManageEngine ServiceDesk Plus and SolarWinds Service Desk during demo to decide which one is best for your business.

Author: Techjockey Team

ManageEngine ServiceDesk Plus VS SolarWinds Service Desk

We provide the best software solution for your business needs

ManageEngine ServiceDesk Plus vs SolarWinds Service Desk Comparison FAQs

Is ManageEngine ServiceDesk Plus better than SolarWinds Service Desk?

Are ManageEngine ServiceDesk Plus and SolarWinds Service Desk same?

Which is better ManageEngine ServiceDesk Plus or SolarWinds Service Desk?

Is ManageEngine ServiceDesk Plus the same as SolarWinds Service Desk?

Can ManageEngine ServiceDesk Plus replace SolarWinds Service Desk?

What is the difference between ManageEngine ServiceDesk Plus and SolarWinds Service Desk?

A Quick Comparison Between ManageEngine ServiceDesk Plus vs SolarWinds Service Desk

Comparison of ManageEngine ServiceDesk Plus vs SolarWinds Service Desk In terms of Features

Comparison Between ManageEngine ServiceDesk Plus and SolarWinds Service Desk In terms of Deployment Type

ManageEngine ServiceDesk Plus or SolarWinds Service Desk: Which Is Ideal for Your Industry

Which Is Better? - ManageEngine ServiceDesk Plus or SolarWinds Service Desk

ManageEngine ServiceDesk Plus VS SolarWinds Service Desk

We provide the best software solution for your business needs

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ManageEngine ServiceDesk Plus vs SolarWinds Service Desk Comparison FAQs

Is ManageEngine ServiceDesk Plus better than SolarWinds Service Desk?

Are ManageEngine ServiceDesk Plus and SolarWinds Service Desk same?

Which is better ManageEngine ServiceDesk Plus or SolarWinds Service Desk?

Is ManageEngine ServiceDesk Plus the same as SolarWinds Service Desk?

Can ManageEngine ServiceDesk Plus replace SolarWinds Service Desk?

What is the difference between ManageEngine ServiceDesk Plus and SolarWinds Service Desk?

A Quick Comparison Between ManageEngine ServiceDesk Plus vs SolarWinds Service Desk

Comparison of ManageEngine ServiceDesk Plus vs SolarWinds Service Desk In terms of Features

Comparison Between ManageEngine ServiceDesk Plus and SolarWinds Service Desk In terms of Deployment Type

ManageEngine ServiceDesk Plus or SolarWinds Service Desk: Which Is Ideal for Your Industry

Which Is Better? - ManageEngine ServiceDesk Plus or SolarWinds Service Desk

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