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Salesforce Service Cloud VS Essential SFA

Let’s have a side-by-side comparison of Salesforce Service Cloud vs Essential SFA to find out which one is better. This software comparison between Salesforce Service Cloud and Essential SFA is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce Service Cloud or Essential SFA fits your business.

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Price On Request

Price On Request

  • industries All industries
  • industries All industries
  • chek Appointment Management
  • chek Collaboration Tools
  • chek Campaign Management
  • chek Call Logging
  • chek Call Recording
  • chek Offline Capability
  • chek Third Party Integration
  • chek Geo Tagging
  • chek E-Detailing / Content Delivery Solution
  • chek MIS Reports

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4.6(2)
str1 4.2
str1 4.5
str1 4.9
str1 4.6

Likelihood to Recommend

67%

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Write a Review

pros-list-icon The service provided by them is amazing. It was not only fast delivery but when I received my key they were extremely helpful in giving me a step by step guide. Posted - Aug 12, 2016

cons_icon N/A Posted - Aug 12, 2016

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Salesforce Service Cloud and Essential SFA

Let’s have a detailed comparison of Salesforce Service Cloud vs Essential SFA to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Salesforce Service Cloud or Essential SFA fits your business.

Comparison of Salesforce Service Cloud vs Essential SFA In terms of Features

Salesforce Service Cloud includes features like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. Essential SFA is known for functionalities like Offline Capability, Third Party Integration, Geo Tagging and E-Detailing / Content Delivery Solution. When you compare Salesforce Service Cloud vs Essential SFA, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce Service Cloud and Essential SFA In terms of Deployment Type

While Salesforce Service Cloud supports Web Based deployment; Essential SFA is suitable for Web Based deployment. While selecting between Salesforce Service Cloud and Essential SFA, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce Service Cloud or Essential SFA: Which Is Ideal for Your Industry

Salesforce Service Cloud is ideal for industries like All Industries. For All Industries, Essential SFA is a better choice. If you are confused between Salesforce Service Cloud or Essential SFA, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce Service Cloud or Essential SFA

Salesforce Service Cloud and Essential SFA can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce Service Cloud and Essential SFA during demo to decide which one is best for your business.

FAQs

While Salesforce Service Cloud offers customized features, Essential SFA has diverse modules. Select between Salesforce Service Cloud or Essential SFA as per your business needs.
Both these products offer similar features but with a different approach. While Salesforce Service Cloud emphasizes on user experiences, Essential SFA focuses on functionalities.
It all depends on the functionalities that you prefer. While Salesforce Service Cloud offers add-ons along with essential features, Essential SFA emphasizes on customization.
No, the difference between Salesforce Service Cloud and Essential SFA lies in terms of features and functionalities. While Salesforce Service Cloud can be customized as per the user’s needs, Essential SFA addresses the diverse audience.
It depends upon your business requirement. Both Salesforce Service Cloud and Essential SFA provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Salesforce Service Cloud is customizable, Salesforce Service Cloud offers comprehensive modules.

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