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Bigship

Brand: Bigship

  • 4.4

  • 17 Ratings & 12 Reviews

Bigship is an eCommerce dropshipping software that streamlines product sourcing, order fulfillment, and inventory management for online sellers.

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Bigship Software Overview

What is Bigship?

BigShip is a dropshipping software that simplifies shipping for e-commerce businesses, social sellers, and local shop owners. It offers access to over 17 courier partners and covers more than 29,000 pin codes across India, as well as international shipping to over 220 countries.

With features like real-time tracking, AI-based courier recommendations, and automated workflows, BigShip helps businesses manage shipments efficiently and reduce return rates.

Its user-friendly dashboard supports bulk order uploads, inventory management, and branded customer notifications, making it a comprehensive solution for modern logistics needs.

Why Choose Bigship Software?

  • AI-Powered Courier Selection: BigShip Carrier Recommendation Engine intelligently suggests the best courier partner based on factors like pickup performance, delivery efficiency, COD remittance, and Return to Origin (RTO) rates.
  • Extensive Courier Network: Access to over 17+ courier partners, including Delhivery, FedEx, DHL, and more, allowing you to choose the most suitable service for each shipment.
  • Wide Pin Code Coverage: Ship to more than 29,000 pin codes across India, ensuring a broad customer reach.
  • International Shipping: Deliver to over 220 countries with features like real-time tracking, competitive rates, and seamless documentation.
  • Single & Multi-User Access: Tailor access for individuals or teams, facilitating efficient management of shipments and operations.
  • Real-Time Tracking: Monitor shipments from dispatch to delivery, enhancing transparency and customer satisfaction.
  • Cost Optimization: Compare courier rates and choose the most economical option for each shipment, reducing logistics costs.
  • RTO Management: Utilize AI-driven tools to predict and minimize Return to Origin instances, improving delivery success rates.
  • COD Remittance: Benefit from timely Cash on Delivery settlements, aiding in better cash flow management.
  • Bulk Order Processing: Handle large volumes of orders efficiently with features like bulk uploads and batch processing.

Benefits of Bigship Software

  • User-Friendly Dashboard: Navigate and manage all shipping activities through an intuitive and accessible interface.
  • Customizable Notifications: Send branded SMS and email updates to customers, enhancing communication and trust.
  • Inventory Management: Keep track of stock levels and synchronize inventory across multiple sales channels.
  • API Integration: Seamlessly connect BigShip with your existing e-commerce platforms and systems for streamlined operations.
  • Dedicated Support: Access to a responsive customer support team for assistance and issue resolution.
  • Flexible Payment Options: Offer customers various payment methods, including prepaid and COD, to enhance convenience.
  • Data Analytics: Gain insights into shipping performance, costs, and customer behavior to inform business decisions.
  • Secure Data Handling: Ensure the safety and confidentiality of your business and customer information.
  • Scalability: Adapt BigShip services to suit businesses of all sizes, from startups to large enterprises.
  • Eco-Friendly Options: Commitment to sustainable practices by optimizing routes and reducing carbon footprint.
  • Insurance Services: Protect shipments with third-party insurance options, safeguarding against potential losses.
  • Heavy Shipment Handling: Capable of managing large and bulky shipments efficiently, catering to diverse product types.
  • Custom Solutions: Receive tailored strategies and services to meet specific business requirements and goals.
  • Continuous Innovation: Regular updates and enhancements to the platform ensure you stay ahead in the logistics landscape.

Bigship Pricing

Bigship price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Bigship Company Details

Founded Year:  2020

Bigship is India’s first business hub which offers you solutions for all your eCommerce business needs, i.e. Digital marketing, Call Centre and automated Shipping.

Director/Founders Swati Mittal
Company Size 101-500 Employees

Bigship Pricing & Plans

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Bigship Features

  • icon_check API Integration
    Seamlessly connects with e-commerce platforms for smooth order handling.
  • icon_check Real Time Tracking
    Provides live updates on shipment status.
  • icon_check NDR Management
    Uses AI to manage failed deliveries efficiently.
  • icon_check Multi Channel Support
    Supports multiple e-commerce platforms for unified shipping management.
  • icon_check Multi User Access
    Allows several users to manage and track shipments simultaneously.
  • icon_check Delivery & Pickup Management
    Optimizes and monitors delivery and pickup operations.
  • icon_check Inventory Management
    Tracks inventory in real-time to avoid errors and shortages.
  • icon_check Reconciliation
    Ensures accurate shipping charges by verifying shipment weight.
  • icon_check Shipment Management
    Protects shipments with security measures to reduce transit damage.
  • icon_check Dashboards
    User-friendly dashboard to simplify and streamline shipping processes.
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Bigship Specifications

Supported Platforms
Windows Windows Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Cloud-Based Cloud-Based
Suitable For
E-Commerce
Business Specific
e-commerce
Business Size
Small Business Startups Medium Business Enterprises SMBs
Customer Support
Phone Email
Language
English
Integration
API Integration
Training Resources
Live Online
AI Features
AI Integrated

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Bigship Reviews

4.4

Out of 5

img

Overall Rating

Based on
12 Verified Reviews

Rating Breakdown

  • Features 4.5
  • Value for Money 4.2
  • Ease of Use 4.3
  • Customer Support 4.5

89% Recommend this Product

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Pros

  • "BigShip proudly claims over 40,000 customers, 29,000 pincode coverage, with dedicated account managers."

    Chris Aug 3, 2025

  • "Impressive tie-up with FedEx, Aramex, DHL, UPS and ship to 190+ countries."

    Nagendra Jul 14, 2025

  • "NDR module and dashboard show COD collection and returns data clearly; analytic reports help me stack up delivery times and courier success."

    Fitness PlanetMay 6, 2025

Cons

  • "Numerous small business complaints mention their account manager never responds or never visits after onboarding."

    Chris Aug 3, 2025

  • "When a cross-border AWB errored out, support dropped me and refused refunds or pickup corrections."

    Nagendra Jul 14, 2025

  • "In practice, claiming that insurance is near impossible—lots of pushback and excuses from their team."

    Ashish Karkera Jun 16, 2025

Bigship Video Review

youtubeVideoId

4.5

“Door-to-Door Delivery with Bigship | Ayush Kalra”

Review by: Ayush Kalra

USAA Fort

Product Head

Industry: Project Management User since: 6-12 months

4.3

Reviewed on: Feb 19, 2025

Techjockey Verified

“Startups Love Their Pricing, But Service Quality Is Risky”

I switched from paying ?28 per 500?g on Shipyaari to BigShip’s ?7.5/kg rates. It looked great for our small startup budget. However, after using it, I witnessed claims of lost parcels, no pickup or delivery for days, and people calling the service fraudulent.

Pros

BigShip promotes rates from ?7.5/kg, ideal for small sellers scaling from social commerce.

Cons

But reviews call it “complete fraud,” complaining about non-delivery, lost parcels, double deductions and no customer care.

Switched from Volusion

Reason to switch

Needed hypercheap shipping and coverage for smallvolume sellers.

Heisnam

SEO Manager

Industry: Software Development User since: 1-2 years

4.5

Reviewed on: Apr 24, 2025

Techjockey Verified

“Bulk Upload Is a Time-Saver Until Something Fails”

I switched from manual entry to BigShip’s bulk uploader—mass uploads, labels printed in minutes. It’s slick—until one order breaks the batch. Then it stalls and support takes ages to unblock.

Pros

Bulk order upload and label creation works smoothly and saves time.

Cons

But if one AWB fails due to pincode or weight error, nothing ships—support takes long to fix, causing entire batches to hang.

Switched from Zopi

Reason to switch

Wanted speed and automation for large shipments.

Chris

Assistant General Manager

Industry: Healthcare User since: 1-2 years

4.3

Reviewed on: Aug 3, 2025

Techjockey Verified

“Impressive Reach for MSMEs, But Support Leaves a Lot to Be Desired”

I left doing manual logistics as a small seller to onboard BigShip because they claim tech-first experience and local account managers coming to your workplace. In reality, my manager disappeared after signup and calls went unanswered.

Pros

BigShip proudly claims over 40,000 customers, 29,000 pincode coverage, with dedicated account managers.

Cons

Numerous small business complaints mention their account manager never responds or never visits after onboarding.

Switched from Printful

Reason to switch

Wanted support-led onboarding and active touchpoints for MSMEs.

See All Bigship Reviews

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Articles for Bigship

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How much does Bigship Software cost?

Bigship pricing information can be obtained upon request at techjockey.com.

Does Bigship Software have a mobile application?

Yes, Bigship provides an android mobile app for easy shipment tracking and management on the go.

Which operating systems support Bigship Software?

Bigship is compatible with major operating systems including Windows, macOS, Android, and Linux.

Is there a free trial offered by Bigship Software?

Yes, Bigship offers a free trial to help users explore its features before purchasing.

How does Bigship Software operate?

BigShip is a courier aggregator platform that connects users with multiple courier partners, automates shipping workflows, and provides AI-based courier recommendations for efficient logistics management.

Who are the ideal users of Bigship Software?

E-commerce sellers, dropshippers, and logistics businesses benefit most from Bigship.

Can I get a free demo of Bigship Software?

Yes, a free demo is available upon request to showcase Bigship’s capabilities.

Is Bigship Software available at no cost?

No, Bigship is a paid software.

Can Bigship handle international shipments?

Yes, Bigship supports shipping to over 190 countries worldwide.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.