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Shiprocket

Brand: Shiprocket

  • 4.4

  • 16 Ratings & 16 Reviews

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 200,000 orders daily and caters to around 220 countries. Why shou...

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Shiprocket Software Overview

What is Shiprocket?

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 200,000 orders daily and caters to around 220 countries.

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments. 

  1. The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
  2. Customers can place bulk orders at once. 
  3. Additionally, users can track orders via email or text notifications in real-time. 
  4. The COD and Billing Reconciliation dashboard provide insightful business analytics.
  5. Shiprocket is integrated with all the top e-commerce channels.
  6. Increased Reach at lower shipping costs
  7. Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps: 

  1. Select the best shipment for your orders
  2. Choose a preferred courier partner
  3. Pack your orders and hand over to the courier partner
  4. Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

  1. LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
  2. PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
  3. ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.
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Shiprocket Company Details

Founded Year:  2017

Shiprocket is an e-commerce shipping platform that enables cost-effective shipping for direct-to-consumer retailers.

Director/Founders Gautam Kapoor, Saahil Goel, Vishesh Khurana
Company Size 1-100 Employees

Shiprocket Pricing & Plans

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Shiprocket Features

  • icon_check Order Management
    The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can
  • icon_check Shipping
    It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.
  • icon_check Insurance Policy
     Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.
  • icon_check Customizable Dashboard
    Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse
  • icon_check Inventory Management
    It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel
  • icon_check NDR Management
     This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.
  • icon_check Prepaid & COD Payment Options
    You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.
  • icon_check Order Tracking
    Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered
  • icon_check API Integration
    If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on
  • icon_check Retail Management
    Users can procure their desired items for their personal use with Shiprocket.  
  • icon_check Global Shipping
    Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.
  • icon_check Communication
    The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to
  • icon_check Courier Recommendation
    It works smoothly with over 17 top courier partners from a single platform without depending on any.
  • icon_check Discounted Shipping Rates
    Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.
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Shiprocket Specification

Supported Platforms
Windows Windows iOS iOS Android Android
Devices
Desktop Desktop Mobile Mobile
Deployment
Web-Based Web-Based
Suitable For
E-Commerce
Business Specific
Logistics
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Email
Language
English
Integration
API Integration

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Shiprocket Reviews

4.4

Out of 5

img

Overall Rating

Based on
16 Verified Reviews

Rating Breakdown

  • Features 4.4
  • Value for Money 4.3
  • Ease of Use 4.6
  • Customer Support 4.4

83% Recommend this Product

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Pros

  • "As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools."

    Rohit Banodha Apr 15, 2024

  • "The best shipping system has a reasonable cost and an outstanding dashboard all in one. It is simple and hassle-free to ship anywhere in India."

    Muhammad AsifJul 12, 2022

  • "it provides many options to choose courier partner, it also shows pickup delivery and many more."

    Dinesh MahinpalFeb 22, 2022

Cons

  • "We currently have no dislikes for Sprocket because it offers a high-quality solution for one e-commerce company. We are able to use this platform to our advantage."

    Sipai KALIMASHRAFJul 7, 2022

  • "There is no animosity toward Shiprocket because it is the top courier service and provides excellent services."

    Rajnish SrivastavaJul 5, 2022

  • "Face login problem through mobile. I feel support system is not good."

    Dinesh MahinpalFeb 22, 2022

Rohit banodha

User since: 6-12 months

4.6

Reviewed on: Apr 15, 2024

Techjockey Verified

“Streamlining Shipping with Shiprocket”

Pros

As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools.

Cons

However, one drawback I've encountered is occasional delays in reflecting funds in the Shiprocket wallet despite deductions. Despite this minor issue, Shiprocket remains a reliable shipping solution.

Switched from Orange Manager

Reason to switch

Shiprocket offers a comprehensive solution for shipping needs, catering to various transportation modes and partners. Users can select the most suitable option for their requirements, with added discounts to facilitate cost-effective shipping. Whether sending parcels to relatives or receiving packages from distant locations, Shiprocket ensures seamless transactions and reliable delivery services.

Nikhil

Industry: E-commerce User since: 6-12 months

4.5

Reviewed on: Apr 13, 2024

Techjockey Verified

“A Look into Shiprocket: Simplifying eCommerce Shipping”

Pros

Shiprocket offers a convenient solution by providing access to multiple courier partners on one platform. This allows businesses to choose the best courier service based on cost and delivery time.

Cons

One drawback of Shiprocket is its complex control panel, which can be challenging for beginners to navigate. Users often find themselves needing specific training sessions to fully utilize the platform for their daily tasks.

Reason to switch

Shiprocket stands out for its diverse courier options and excellent customer support. With us, businesses can streamline their shipping process and expand their reach in the competitive eCommerce businesses.

Prakash Mutadak

Chief Operating Officer

Industry: Apparel & Fashion User since: < 6 months

4.7

Reviewed on: Jul 12, 2022

Techjockey Verified

“Even for startups, the best logistics solution”

Pros

The nicest thing about Shiprocket is that there are many delivery partners to select from, ensuring that the flow of pickup and delivery is fluid and providing backup plans in case one is out of service for any reason.

Cons

no cons as of now.

See All Shiprocket Reviews

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What is the minimum shipping price that Shiprocket offers?

The shipping prices in Shiprocket start from as low as Rs. 27 per 500 grams. However, there may be minor alterations depending upon the courier company.

How do I calculate the rate charged for my shipment?

The software has an inbuilt shipping rate calculator that lets users compute exact shipping rates based on the origin and destination, Pincode and the approximate weight of the shipment.

Where can I check RTO orders?

Users need to adopt the following 3 steps to check their RTO orders. Go to the Shiprocket panel by logging in with user credentials > Go to Shipments tab > Select RTO and check the RTO orders.

How can I get to know about my shipment?

To track orders, users need to carry out 2 steps. Go to the ‘Shipment’ section and click on the ‘Tracking’ sub tab. You can see the status of your orders. In order to manage a particular order, click on the ‘order id’ and click ‘tracking’ to know about the whereabouts.

How does Shiprocket work?

Shiprocket platform is simple to use. Once you import/manually add your orders, select a courier partner based on your needs, pack & label your orders, hand them over to your courier partner, track them anytime & send real-time notifications to your buyers.

What is the minimum price at which I can start shipping with Shiprocket? 

The shipping rates in Shiprocket start from as low as Rs. 20 per 500 grams & vary as per your plan. However, there may be minor alterations depending upon the courier company. 

Can I ship directly through my website/eCommerce channels? 

Yes, you can integrate your channels with Shiprocket, sync all your orders and manage them in one place.

Can I ship with more than one courier partner? 

Yes, you can integrate with multiple courier partners. You can either choose your courier partner while processing the shipment or set a courier priority rule for bulk processing.

Does Shiprocket have a mobile app? 

Yes, Shiprocket also has a mobile app available for Android as well as iOS, which helps you create, track and ship orders on the go. 

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.