Small Business
Designed for startups and growing businesses
Brand: Shiprocket
Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 200,000 orders daily and caters to around 220 countries. Why shou...
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Brand: Shiprocket
Founded Year: 2017
Shiprocket is an e-commerce shipping platform that enables cost-effective shipping for direct-to-consumer retailers.
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Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.4
Out of 5
Overall Rating
Based on
16 Verified Reviews
Rating Breakdown
83% Recommend this Product
Add ReviewCustomers generally appreciate Shiprocket for its user-friendly interface, extensive courier options, and efficient integration with e-commerce platforms, making shipping management easier for businesses of all sizes. Many users highlight the excellent customer service and the ability to choose couriers based on cost and delivery times as significant advantages. However, some common complaints include a complex control panel that may require training for beginners and inconsistent support response times, which can impact the overall experience.
Pros
"As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools."
"The best shipping system has a reasonable cost and an outstanding dashboard all in one. It is simple and hassle-free to ship anywhere in India."
"it provides many options to choose courier partner, it also shows pickup delivery and many more."
Cons
"We currently have no dislikes for Sprocket because it offers a high-quality solution for one e-commerce company. We are able to use this platform to our advantage."
"There is no animosity toward Shiprocket because it is the top courier service and provides excellent services."
"Face login problem through mobile. I feel support system is not good."
Apr 15, 2024
Techjockey Verified
“Streamlining Shipping with Shiprocket”
Pros
As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools.
Cons
However, one drawback I've encountered is occasional delays in reflecting funds in the Shiprocket wallet despite deductions. Despite this minor issue, Shiprocket remains a reliable shipping solution.
Reason to switch
Shiprocket offers a comprehensive solution for shipping needs, catering to various transportation modes and partners. Users can select the most suitable option for their requirements, with added discounts to facilitate cost-effective shipping. Whether sending parcels to relatives or receiving packages from distant locations, Shiprocket ensures seamless transactions and reliable delivery services.
Apr 13, 2024
Techjockey Verified
“A Look into Shiprocket: Simplifying eCommerce Shipping”
Pros
Shiprocket offers a convenient solution by providing access to multiple courier partners on one platform. This allows businesses to choose the best courier service based on cost and delivery time.
Cons
One drawback of Shiprocket is its complex control panel, which can be challenging for beginners to navigate. Users often find themselves needing specific training sessions to fully utilize the platform for their daily tasks.
Reason to switch
Shiprocket stands out for its diverse courier options and excellent customer support. With us, businesses can streamline their shipping process and expand their reach in the competitive eCommerce businesses.
Jul 12, 2022
Techjockey Verified
“Even for startups, the best logistics solution”
Pros
The nicest thing about Shiprocket is that there are many delivery partners to select from, ensuring that the flow of pickup and delivery is fluid and providing backup plans in case one is out of service for any reason.
Cons
no cons as of now.
Shiprocket
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The shipping prices in Shiprocket start from as low as Rs. 27 per 500 grams. However, there may be minor alterations depending upon the courier company.
The software has an inbuilt shipping rate calculator that lets users compute exact shipping rates based on the origin and destination, Pincode and the approximate weight of the shipment.
Users need to adopt the following 3 steps to check their RTO orders. Go to the Shiprocket panel by logging in with user credentials > Go to Shipments tab > Select RTO and check the RTO orders.
To track orders, users need to carry out 2 steps. Go to the ‘Shipment’ section and click on the ‘Tracking’ sub tab. You can see the status of your orders. In order to manage a particular order, click on the ‘order id’ and click ‘tracking’ to know about the whereabouts.
Shiprocket platform is simple to use. Once you import/manually add your orders, select a courier partner based on your needs, pack & label your orders, hand them over to your courier partner, track them anytime & send real-time notifications to your buyers.
The shipping rates in Shiprocket start from as low as Rs. 20 per 500 grams & vary as per your plan. However, there may be minor alterations depending upon the courier company.
Yes, you can integrate your channels with Shiprocket, sync all your orders and manage them in one place.
Yes, you can integrate with multiple courier partners. You can either choose your courier partner while processing the shipment or set a courier priority rule for bulk processing.
Yes, Shiprocket also has a mobile app available for Android as well as iOS, which helps you create, track and ship orders on the go.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.