CallHippo Questions & Answers

CallHippo is used by many businesses in the world, particularly sales teams, support teams, call centers, startups and small to medium size businesses that require cloud base calling and communication services. It has over 5,000 companies in its clientele, in various fields including logistics, education, technology, consulting, and services, with such firms as Lalamove and others featuring enhanced calling efficiency and customer interaction.

Yes, the call recording is an inbuilt option of CallHippo. You have an option of recording both incoming and outgoing calls in order to later review conversations during training, quality check, or compliance. These recordings can be saved and controlled on the dashboard.

There is no single “best” app for everyone, as it depends on what you need:

• CallHippo is an excellent business calling service with a virtual number, CRM, call tracking, and includes such features as IVR.
• Applications such as Zoom Phone or RingCentral could be improved if you would also like to have excellent video calls + team messaging + enterprise capabilities. 
• Basic applications such as Skype or WhatsApp are simpler in personal use, whereas they do not have the full telephony capabilities of business. 

Therefore, when your focus is on business calling, tracking, automation, and growth, CallHippo is a good option, but if you want video collaboration or broader unified communication, others might fit better.

Yes, CallHippo is a VoIP (Voice over Internet Protocol) phone system. It implies that it utilizes the internet to receive and make calls rather than the telephone lines. VoIP allows you to make calls using computers or mobile applications, use virtual numbers, and connect in any part of the world without incurring the usual phone network bills.