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Captorra

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(4.3) (2 Captorra Reviews)

67%

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About Captorra

Captorra is designed to assist law firms not only on the case intake process but also to increase the conversion rate of intakes to cases. Firms often focus so much time and energy on making the phone ring, but once it rings they lack the tools to intake the files accurately and more importantly increase the conversion rate from calls to cases.

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Captorra Features

Captorra Legal Case Intake Software includes a contact management system which includes advanced marketing options. Unlimited Contact Fields: Each potential client can have an unlimited number fields (i.e., contact info, legal intake info, etc.). During the design sessions, we assist the firm in designing the required fields. List Marketing: Captorra offers a list marketing feature which allows the user to set up marketing lists such as Newsletters or Firm Announcements. Captorra will quickly send out emails to these lists or custom lists which can easily be built by the firm. Integrate Captorra with your favorite email marketing service such as Constant Contact or Mail Chimp.
Captorra offers the following features within the legal intake management portion of the program. Unlimited Call Scripts: Scripts allow logical scripts/questions to be run for each new caller. The data received is assigned to the new legal intake. Out of the Box Scripts: Captorra provides our best practices legal intake scripts for over 50 case types. (e.g., Auto Accidents, Workers Comp., Mass Torts, Family Law, Bankruptcy and more.) Unlimited Custom Fields: Each intake and caller can have an unlimited number fields (i.e., contact info, intake info, etc.). During the design sessions, we assist the firm in designing the required fields. Turn-Down Automation: Captorra can automate the turn down process by automatically sending turn down emails and merging turn down letters.
Captorra increases our client’s conversion rates by 20% and the lead engagement module is the main reason. We eliminate any entry of lead data and stop the breakage immediately. Lead management if critical to your success. Website Lead Integration: Captorra integrates with your website to get all leads which are submitted directly into the system and into our lead management module. After Hours Call Center Integration: Legal Intake Professionals, Alert Communications and other after hours call centers have direct integrations with Captorra. Never key lead data again. 3rd Party Lead Provider Integrations: If you are buying leads you need Captorra. We have integrations with IM Solutions, NOLO, FindLaw and over 50 more legal lead providers. Let Captorra manage these leads. SMS / Text Messaging: Captorra offers integrated SMS / Text messaging within our lead management system. The text messaging of leads will drastically increase your conversion rate.
Sign up client on the first phone call with Captorra’s built in eSignature program. Not all potential clients will use the electronic signature option when retaining your firm. However, most will and the convenience provided for these clients is always appreciated. Dealing with a legal matter is stressful enough for the average person Making time to come down to the office, or find the closest fax machine is another hurdle an intake representative needs to clear before retaining any new client. Give your potential clients the ability to choose the best way for them to retain your services. Electronic signature or wet signature, does it really matter? At the end of the day what matters is the potential client became your client and the intake process worked best for their daily routine. eSign: Captorra provides integrated eSignature within the application. This allows you to get your clients signed up immediately. iPad Signature: Captorra allows your investigators to go paperless. With Captorra they can simply carry an iPad to complete the intake and sign up the client. A client themselves, can even use the tablet or smartphone interface to sign the electronic documents.
Actually track your referrals and get paid for them. Captorra has a referral management module which can automate the sending and follow up on referred out cases. Attorney Referrals: Manage incoming and outgoing referrals with Captorra. Automate the referral of cases based upon location and case type. Doctor Referrals: Make sure you are getting your back scratched too. So often you are sending Doctors referrals, but not getting any in return. Captorra will show you the numbers. Referral Management Portal: Captorra offers a referral portal which allows your referral partners to receive referrals and provide updates to all cases which they have received.
Stop guessing. Captorra provides you real time dashboards and reports to help you manage your law practice. Unlimited Reporting Capabilities: The Captorra legal intake system provides various options for reporting. Users can create their own reports using our simple end user report builder which provide you the ability to save that report and run it at any point in the future. You may also have system reports which can be scheduled to be sent out based upon a set schedule. All reports can be based upon the information regarding legal intakes, referral sources, leads and more. Out of the Box Dashboards: Users can have customized dashboards when they enter the system. A manager can see summary information such as number of calls, sign ups, specific campaign results and more. An intake specialist may have a dashboard highlighting their active intakes, follow up activities and personal scorecard. Advertising Intelligence: Track your advertising and it effectiveness. Become laser focused with your advertising to get the most out of your marketing budget with Captorra’s Lead Management program.

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Captorra Specifications

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Captorra Reviews

67% Highly Recommended

OVERALL 4.3 star-icon

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Rastik Singh

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Ease of Use

Value for Money

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speedy service

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Sep 26 2017

BINU CHEMPATH

Position: User

Overall Rating

Ease of Use

Value for Money

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satisfied with cutomer service

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Sep 19 2017

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