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Brand : Cresta
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Cresta helps businesses improve customer service through real-time assistance, automation, and conversation intelligence. ...Read more
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Omnichannel Routing Supports voice, chat, and email channels with shared context for smoother customer handoffs and resolution. Agent Assist AI Guides live agents in real time with next-best actions, prompts, and recommended responses per conversation. Knowledge Assist Retrieves precise source-backed answers during live conversations without manual searching by agents. Behavioral Guidance Delivers contextual hints and workflow reminders based on proven top-performer behaviors in calls. Real Time Translation Enables multilingual support by translating conversations live across customer service channels. Conversation Analytics Analyzes customer interactions to uncover trends, issues, and drivers of business outcomes. Quality Management Auto-scores interactions for compliance and agent performance across the full conversation set. Coaching Recommendations Suggests targeted coaching actions using behavior analysis and conversation evidence. Workflow Automation Executes connected tasks across systems to resolve requests and streamline service operations. Telephony Integration Integrates telephony systems to support voice AI, guidance, and analytics in one layer. Performance Dashboards Provides dashboards for monitoring agent metrics, outcomes, and operational performance trends. Security Guardrails Applies PII redaction, risk controls, and monitoring for safe enterprise AI operations. | Brand Name | Cresta |
| Information | Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel. |
| Founded Year | 2017 |
| Director/Founders | Andre Esteva, Sebastian Thrun, Shan Huang, S. Zayd Enam, Tim Shi |
| Company Size | 101-500 Employees |
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