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Brand: Cresta
Cresta helps businesses improve customer service through real-time assistance, automation, and conversation intelligence.
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Brand: Cresta
Founded Year: 2017
Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel.
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Omnichannel Routing Agent Assist AI Knowledge Assist Behavioral Guidance Real Time Translation Conversation Analytics Quality Management Coaching Recommendations Workflow Automation Telephony Integration Performance Dashboards Security Guardrails 
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Cresta pricing details are available upon request at techjockey.com.
Cresta currently does not offer a dedicated mobile application.
Cresta is a cloud-based platform accessible through Ubuntu, Windows, MacOS and Linux systems.
No, Cresta does not offer a free trial.
Cresta uses AI to provide real-time agent assistance, automate workflows, analyze conversations, and improve customer experiences.
Cresta is used by enterprise contact centers, customer service teams, sales teams, and large organizations.
Yes, Cresta offers a personalized demo upon request.
No, Cresta is a paid enterprise software solution and does not offer a free version.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.