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Netomi

Brand : Netomi

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Netomi is customer experience software using Agentic AI to automate support, optimize workflows, and enhance satisfaction. ...Read more

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Netomi Software Pricing, Features & Reviews

What is Netomi?

Netomi is a customer experience software designed using agentic AI tools that automates support interactions and customer service workflows. It functions by interpreting customer requests, connecting with enterprise systems, and delivering accurate resolutions instantly.

The platform comes with a no-code interface, where the business teams can configure workflows, give prompt responses, monitor performance, and maintain brand consistency without requiring technical expertise across multiple communication channels.

Netomi features include omnichannel compatibility across chat, email, voice, and messaging, runtime reasoning for dynamic responses, and autonomous agents capable of completing transactions. It provides secure integrations with CRMs and help desks, compliance guardrails, and a sanctioned generative AI layer for safe communication.

Why Choose Netomi?

  • Customer service automation: Automates repetitive support tasks, instantly resolving inquiries, reducing agent workload, and improving overall customer satisfaction.
  • No-code studio: Helps the business teams to design workflows, configure responses, and deploy AI agents quickly without the need for technical expertise.
  • Context management: Maintains conversation history, interprets intent, and ensures accurate responses by using contextual awareness for smooth customer interactions.
  • Omnichannel: Provides consistent support across chat, email, voice, and messaging to the customers so that they receive unified experiences on various communication channels.
  • Compliance guardrails: Helps to follow brand policies, regulatory standards, and security protocols, guaranteeing safe, accurate, and trustworthy customer communication.

Benefits of Netomi

  • Better customer service: Improves response speed and accuracy, ensuring customers receive timely, consistent, and satisfying support experiences.
  • Reduced workload: Automates repetitive tasks, freeing human agents to focus on complex issues and reducing time to complete tasks.
  • Analytics: Provides actionable insights from customer interactions and data analysis, helping businesses optimize strategies and improve overall service.
  • Security: It protects sensitive customer information with compliance standards, encryption, and protocols, ensuring trustworthy, protected communication.
  • 24/7 availability: Provides continuous assistance and support to customers across channels, anytime, anywhere, without interruptions.

Netomi Pricing

Netomi details are available on request at techjockey.com.

Netomi may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a callback for subscription-related details and to avail offers on premium packages at techjockey.com.

Netomi Pricing & Plans

Netomi price is available on request

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Netomi Features

  • icon_check Multi Channel Support Operates across email, chat, messaging, social media, and voice platforms.
  • icon_check Natural Language Understanding Understands customer intent across languages using advanced NLP models.
  • icon_check Multilingual Support Offers multilingual customer support through AI agents in over 100 languages.
  • icon_check CRM Integration Integrates with platforms like Zendesk, Salesforce, Freshdesk, and more.
  • icon_check Customer Engagement Detects issues before they arise and proactively reaches out to customers.
  • icon_check Conversation Analytics Tracks trends, sentiment, and intent to deliver insights and improve CX.
  • icon_check Security & Compliance Supports SOC 2, GDPR, HIPAA, ISO 27001, and other enterprise-grade standards.
  • icon_check Audit & Version Control Offers full visibility and audit trail of every AI interaction and update.

Netomi Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Netomi Review

82%

Have recommended this product

Overall Score

4.2/5
Based on 1 Review

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Netomi Video Review

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“Netomi AI Customer Service Review - The Best Support Tool”

4.3

Review by: Jim Carter III

Netomi Company Details

Brand Name Netomi
Information Netomi provides multimodal and omnichannel Sanctioned Generative AI for enterprises.
Founded Year 2015
Director/Founders Puneet Mehta
Company Size 1-100 Employees

Netomi FAQ

A Netomi pricing is available upon placing a request at techjockey.com.
A Netomi is used by businesses, universities, nonprofits, and enterprises for automating customer service, optimizing workflows, and enhancing customer satisfaction.
A Netomi works by deploying Agentic AI agents that interpret customer requests, connect with enterprise systems, and deliver accurate, policy-aligned resolutions.
A Netomi runs smoothly on OS like Windows, macOS, Linux, Android, and iOS.
A Yes, a free demo is available for Netomi software.
A Yes, Netomi supports chat, email, voice, and messaging channels, so that the customers receive consistent experiences across all communication platforms.
A Netomi integrates smoothly with CRMs, help desks, and collaboration platforms, for improving further working capabilities for customer support teams.
A Netomi ensures data protection with compliance guardrails, encrypted connections, and secure hosting, safeguarding sensitive customer information during interactions.
A Netomi includes autonomous AI agents, runtime reasoning, no-code workflow design, multilingual support, and continuous optimization for enterprise-level customer service.

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