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Cunnekt

Brand: BrainPulse Technologies

  • 4.2

  • 5 Ratings

Cunnekt WhatsApp Marketing Software empowers businesses to seamlessly engage with customers through automated messaging campaigns, robust analytics, and effortless integration, enabling targeted communication.

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Starting Price
₹12,950 excl.GST
₹ 15,281 incl. GST

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Starting at ₹12,950

Cunnekt Software Overview

What is Cunnekt Software?

Cunnekt is a WhatsApp marketing software that provides an integrated communication interface set to increase business operations while utilizing the potential of WhatsApp Business API. Organizations can address their clients using the world's best messaging application, which uses a unified dashboard controlling sales, support, as well as marketing dialogues through Cunnekt, and find new avenues for advancing customer service to the next level using the potential of the WhatsApp Business API.

Launch targeted promotional campaigns, provide multi-agent customer support, and keep your customers informed through automated notifications. The software will help you engage with your customers on their preferred communication channel directly from Cunnekt. Expand your global presence, enhance customer satisfaction, and drive unprecedented growth with this powerful platform.

Ensure seamless transactional messages and notifications, keeping your customers updated on order confirmations, shipping details, payment reminders, and more. Deliver personalized content with rich media messages and compelling calls to action. Streamline your business communication across channels by integrating WhatsApp, Facebook, Instagram, and Twitter with Cunnekt. Provide outstanding support experiences regardless of the chosen channel and connect with your customers when they need it most.

Key Features of Cunnekt

  • Multi-Channel Communication: Provision for SMS, voice, and email enables business companies to interact with customers through different types of channels.
  • API Integration: Integrated capabilities with existing CRM systems, websites, and applications can be used.
  • Analytics & Reporting: Real-time data on communications campaigns: Delivery rates, response rates, and engagement metrics.
  • Personalization: Options for personalization when developing individualized messages or conversation flows.
  • Scalability: It can handle large volumes of messages, which makes it suitable for any business size.
  • Automation: This is the automated workflow for handling customer interactions, like chatbots or triggered messaging.
  • Security: Solid and firm data protection protocols for safer means of communications with regulatory compliance.

Why Choose Cunnekt?

With Cunnekt, businesses can transform the way they engage with customers, harness the potential of the WhatsApp Business API, and achieve unprecedented success in their respective industries. Businesses seeking to provide efficient and multi-channel customer support, automated notifications, and integrate social media platforms will find Cunnekt to be a valuable solution. Whether in retail, fintech, food and restaurants, education, healthcare, travel, or any other industry, Cunnekt offers tailored solutions to meet specific business needs and drive growth.

Benefits of Cunnekt WhatsApp Marketing Software

  • Cunnekt empowers businesses to connect with customers on their preferred messaging app, WhatsApp, leading to higher engagement rates and improved customer satisfaction.
  • It is an all-in-one communication platform. As a result, businesses can manage sales, support, and marketing conversations from a single dashboard, ensuring efficient and organized communication.
  • The software enables businesses to launch promotional campaigns and send personalized messages to their target audience, leveraging the power of WhatsApp broadcasts and adding call-to-action in messages.
  • The multi-agent customer support feature allows businesses to assign multiple agents to handle inquiries simultaneously, resulting in faster response times, improved issue resolution, and enhanced customer experience.
  • It enables organizations to keep customers informed in real-time through automated notifications, such as order confirmations, shipping details, and payment reminders, creating a seamless customer journey and increasing brand reputation.

Cunnekt Pricing

Cunnekt pricing starts at INR 12950 per year at techjockey.com.

Pricing Plans:

  • Lite: ₹ 12950/year
  • Professional: ₹ 21590/year
  • Premium: ₹ 32390/year

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.

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BrainPulse Technologies Company Details

Founded Year:  1999

BrainPulse, a Premium IT company based in India provides a good range of services and e- business solutions in the domain of Internet Marketing/ SEO, Digital Marketing, Web Hosting, Web Development and Software Development.

Director/Founders Tarun Gupta
Company Size 101-500 Employees

Cunnekt Pricing & Plans

Lite

Calculated Price

12950 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Free Service Messages-1000

  • Team Inbox

  • Quick Response

  • Auto Greetings and Responses

  • Android Mobile App

  • Message Templates

Professional

Calculated Price

21590 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Free Service Messages-1000

  • Team Inbox

  • Smart Agent Routing

  • Contact Tags and Attributes

  • Quick Response

  • Auto Greetings and Responses

  • Notes and Reminders

  • Android Mobile App

  • Drag & Drop Chatbot Builder-1 Flow

Premium

Calculated Price

32390 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Free Service Messages-1000

  • Team Inbox

  • Smart Agent Routing

  • Contact Tags and Attributes

  • Quick Response

  • Auto Greetings and Responses

  • Notes and Reminders

  • Agent Analytics

  • Android Mobile App

  • Drag & Drop Chatbot Builder-3 Flows

Cunnekt Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates
    Pre-approved message templates for fast communication.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Message Templates
    Use WhatsApp-approved templates for structured messaging.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Scheduled Messaging
    Automate message delivery at a predefined time.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.
  • icon_check Broadcast Lists
    Create lists for mass messaging without group limitations.

Contact Management & Segmentation

  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts
    Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation
    Group contacts for targeted messaging.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe
    Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Workflow Automation
    Set rule-based triggers for messaging actions.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Recurring Messaging
    Schedule periodic messages for regular updates.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.
  • icon_check Automated Follow-Ups
    Send reminders or additional messages based on user response.
  • icon_check Campaign Scheduling
    Plan and automate messaging campaigns in advance.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Drip Campaigns
    Schedule sequential messages for lead nurturing.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.

AI Features

  • icon_check AI Chatbots
    Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification
    AI-based lead scoring to identify high-potential prospects.
  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Shared Inbox
    Unified inbox for team-based message handling.
  • icon_check Alerts & Notifications
    Get instant alerts for new messages and updates.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.

Integrations

  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check Third Party Integrations
    Connect with marketing, analytics, and CRM tools.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports
    Track message delivery and open status.
  • icon_check Engagement Metrics
    Measure click-through rates and response times.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.
  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.

Security & Compliance

  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check Role-Based Access Control (RBAC)
    Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance
    Ensure data protection and regulatory adherence.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

Others

  • icon_check Omnichannel Integration
  • icon_check Ticket Escalation
  • icon_check Multi-Language Support
  • icon_check Polls & Surveys
  • icon_check Agent Transfer and Assignment
  • icon_check Campaign Retargeting
  • icon_check Carousel and Form Fill Templates
  • icon_check Lead Management Dashboard
  • icon_check Conversation Analytics
Cunnekt Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Cunnekt Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

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Cunnekt Review

4.2

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.6
  • Ease of Use 4.1
  • Customer Support 4.4

96% Recommend this Product

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Which operating system does the Cunnekt Software Support?

Cunnekt software is compatible with Windows and macOS operating systems.

Is there any Cunnekt App?

Yes, the Cunnekt app is available on Android and iOS for the engagement of customers and communications.

What is Cunnekt used for?

Cunnekt applies multi-channel communication for messaging, voice, and email with the customers.

How much does the Cunnekt Software cost?

The cost for Cunnekt varies based on the services being used and certain rates can be requested at techjockey. However, the starting price is INR 12950 per month.

Who uses Cunnekt software?

Cunnekt WhatsApp Marketing Software can be used by small businesses, e-commerce platforms, marketing agencies, and entrepreneurs looking to reach their target audience effectively.

Is there any free trial or demo for Cunnekt?

Cunnekt WhatsApp Marketing software demo is available for free with techjockey.com.

Is the Cunnekt free?

A free trial by Cunnekt is available, however, its complete services are not free.

How can you download the Cunnekt WhatsApp Marketing Software?

Cunnekt is a web-based software. So, you need not download any software to use it.

How does Cunnekt work?

Cunnekt is an all-in-one WhatsApp marketing platform designed to enhance your business's communication and engagement. With features like visual campaign planning, performance measurement, and audience monitoring, it helps you grow your reach, build a loyal community, and boost sales.

How to use Cunnekt?

Register on their platform, integrate APIs, and begin to use the services of their communications.

How to send messages in Cunnekt?

Using the API of Cunnekt, messages can be sent through SMS, email, or voice communication.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.