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eZee FrontDesk - Hotel Management Software

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About eZee FrontDesk - Hotel Management Software

What is eZee FrontDesk?

eZee FrontDesk is a hotel management software designed to manage any kind of hotel operations efficiently. Its modern technologies are devised to meet international standards and accommodate the needs of hotels, motels and other hospitality management organizations. eZee FrontDesk comes with all the features that one looks for in an ideal hotel management software including guest bookings, event management, sales point, telephony, marketing, sales and a lot more. The cloud-based deployment keeps all the data secure, thus preventing its users from any kind of data loss.

How is eZee different?

eZee is a fully-featured application that supports a wide range of hotel management facilities like room operations, housekeeping, managing reservation and room bookings, guest check-in and check-out, guest engagement, banqueting, and others. It plays a vital role in increasing work productivity of the hotel managers and other front desk employees, hence boosting the efficiency and revenue of the hotel. It provides multi-lingual support, offering around 33 language options. Its nice intuitive interface further enhances the efficiency of hotel management processes.

What are the Benefits of eZee FrontDesk?

eZee Frontdesk Hotel PMS is tailor-made to suit the needs of any kind of property - be it hotels, motels, clubs, resorts, small hotel franchisees, B & B’s, lodgings, hostels, apartments or condos. In order to make it easier for hotel managers and other employees to handle day-to-day hotel activities, the software comes with modern features, which are listed below -

  1. Reservation Management - The platform allows its users to check the availability of rooms along with their respective rates. You can manage your bookings, make multiple bookings instantly and get booking confirmations without any hassle.
  2. Front Desk Operations - With eZee FrontDesk, you can make room allocations as per your preference, and manage your guest check-in and check-outs with precision. Front desk employees can also manage group reservations or bookings by categorizing them under different groups and color-coding them for enhanced group management.
  3. In-House Operations - Accelerate your housekeeping services, maid management, attendance management, and payroll management operations with eZee FrontDesk.
  4. Revenue Management - Boost your annual yields and ROI with this platform’s yield management tool, which enables one to regulate social rates depending upon your hotel’s occupancy status.
  5. Back-Office Operations - This software helps its users track and access user roles and rights, manage cash and shifts and maintain the payables and receivables. Its Night Audit tool generates a brief summary of the daily activities which cover various aspects of hotel management.
  6. Profile Management - You can store all the contact information of your guests along with other personal data as per your requirements. It allows you to track your booking status, reservation history, and transactions in one place. In the case of recurring guests, the system will automatically identify them and furnish their existing contact information along with reservation and transaction histories. Apart from guest profiles, you can also manage your company profile and customize it as per your business goals. 
  7. Rate management - Users can efficiently increase their revenue with eZee PMS’ efficient rate management feature. You can set linear or non-linear rates, calculate taxable rates and seasonal rates.
  8. Customization - eZee Frontdesk lets you craft your own theme or select a predesigned template that will suit your brand. It is just like having a personal GUI, which makes things smoother for you.
  9. Other Useful Services - Facilities like managing the laundry requests of your guests, minibar preferences, offering a lost and found section and currency exchange provisions, can be managed with this software.
  10. Integration - eZee Frontdesk integrates smoothly with over 300 third party applications for a smoother hotel management experience.

Software Compatibility

This software assembles all your distributed channels in one platform and can be accessed from any platform such as a desktop or a mobile device. It is compatible with Windows, Macintosh, iOS, and Android.

eZee FrontDesk Price

The price generally depends on your requirements. As eZee FrontDesk covers a huge part of the hotel management fields, the price varies on the basis of the fields that are required. We offer a free demo of the app in which you can check whether it’s beneficial for your business in the long run. You can request a callback to get a quote or try the app for free.

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eZee FrontDesk - Hotel Management Software Features

Quick access coupled with the easy to understand GUI makes it effortless for you to carry out everyday reservation operations. The centralized reservation displays real-time availability of room, rates, guest profiles and other reservation tools enables you to manage every type of reservation scenario.
FrontDesk is the heart of every hotel’s operations, it acts as the center of operations where majority of the information passes through and processes are triggered. All the information is displayed in an easy GUI with organic process flow making your front desk operations more streamlined and efficient.
Create custom packages as per your regular events ranging from wedding weekends, receptions to business conferences or any other custom event you want to host at your hotel. You can create complete package covering all the minor or major details going into the event. Create menu cards, invites, set sitting arrangements, themes, equipment to be used and even set the duration of the event. Giving you a complete picture of your resources in use and time, allowing you to plan in advance for other events.
eZee's Mobile App for PMS reports offers a unique opportunity to receive instant summarized reports of reservation and revenue data of your hotel right to your tablet and smart-phone. You can get reports of the current day, period to date and Year to date room revenue as well. Selecting a particular time period for the reports, you can get various reports on your mobile device through eZee iReport
eZee FrontDesk has ready integration with more than 300 third party hardware and software providers in the industry from all over the world. The seamless integration enables your hotel to easily adapt eZee FrontDesk for your hotel and smoother operations. Our dedicated tech team works closely with the companies from around the world to keep up with the changing standards worldwide.
The seamless integration with online booking engine and channel manager will be the solid foundation on which your online distribution will grow exponentially. As soon as you receive a booking from any travel website or your own hotel website, the system will update itself. The revised inventory will be updated automatically across the board and as a fail safe system, we have even included manual update in the system.
Starting from reservation and cancellation to all revenue-related reports, the multitudinous reports of eZee hotel booking system provides you an all inclusive break-down of all hotel operations including reservation statistics for Mobile, Desktop and even Facebook. Additionally, the online booking system provides you with a summary of all important data in the form of user-friendly charts and graphs directly visible on the dashboard. Taking the booking source in account, the system easily gives you an immediate statistic for reservation summary, current booking information, occupancy level, and daily/weekly/monthly revenue.
Aiding designers and developers to optimize your property website, eZee's online booking system offers various readily available APIs that integrate with your website with ease. Offering an exquisite booking experience to your guest, our ready to use APIs allow you to display your hotel's rates & inventory, hotel amenities, hotel listing etc. on various front-end of your choice such as hotel's website, your Facebook page etc.
The consolidated reports generated by the channel management software, show real-time data allowing hotels to get a live analysis and better strategic planning. The channel manager collects all the relevant data and allows hotels to create reports such as Revenue Analysis-OTA wise, revenue monthly breakdown, channel wise bookings etc. All the relevant information can be accessed anytime and is presented in an easy to understand format.

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eZee FrontDesk - Hotel Management Software Specifications

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eZee FrontDesk - Hotel Management Software Reviews

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Yurii Palkovskii

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It was a great experience for me

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Sep 8 2016

RAJEEV RANJAN

Position: User

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Professsional and helpful

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Sep 1 2016

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eZee FrontDesk - Hotel Management Software FAQs

With clients ranging from from Small Hotels, BnB’s, Motels, to Clubs, Resorts, Chain of hotels, eZee PMS is designed to adapt to the needs of all aspects of the hospitality industry. With a wide range of integrated solutions and extremely easy to use in nature eZee is generalized to work with all your needs for your hospitality business.
A satisfied customer is the best business strategy of all’ – Feel free to try our fully functional 30 days trial to ensure that it satisfies all your needs. Take advantage of our free one to one presentation, wherein our helpdesk can walk you through the functionality and work of every feature and module you require.
eZee Frontdesk is a desktop based software installed at the hotel server, with a local database to be stored, managed, and secured on premises. However, eZee does offer cloud based Hotel Management Software – eZee Absolute which can be accessed over the internet, anytime & anywhere.
eZee PMS is an on-premise locally installed software. Database for eZee PMS is hosted locally at the properties own machines and not on eZee Servers. For the Booking Engine and Channel Manager modules, which are hosted on the cloud, we have the industry standard SSL encryption to transmit data. This ensures that your data is secure. This is the same technology used by online trading companies and banks. In addition, your data is saved on firewall-protected servers and backed up automatically.
Apart from the regular configuration of eZee PMS which already allows you to import/export data, we will also help you import your reservations, bookings, guest database, etc., in eZee PMS from your old system upon request. We would require the data to be imported from your old system in a requested format and will be more than happy to help you transfer your data from your current system to eZee.

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