Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Feedback Link Features
Workflow Automation Systematically distribute automated invitations via electronic mail or short message service to request customer testimonials.
Survey Customization Adjust survey visual elements and branding to maintain consistency across the user interface during the feedback collection.
Negative Routing Automatically direct unfavorable responses to a private channel to allow for internal resolution before public dissemination.
Social Proof Widget Display verified customer testimonials and star ratings on a website to establish credibility and increase conversion rates.
NPS Measurement Calculate the Net Promoter Score by categorizing respondents into promoters or detractors based on their likelihood to recommend.
Omnichannel Support & Engagement Gather customer insights across various digital touchpoints including mobile applications, web browsers, and physical locations.
QR Code Generator Create unique scannable codes for physical signage to bridge the gap between offline interactions and digital feedback forms.
Sentiment Analysis Utilize automated processing to evaluate the underlying tone of open-ended text responses for faster qualitative assessment.
Review Aggregation Consolidate customer reviews from multiple external platforms into a single dashboard for streamlined monitoring and management.
Conditional Logic Define specific paths within a survey that change based on previous answers to ensure relevant questions for every respondent.
Response Analytics Access real-time data visualizations and reporting tools to track satisfaction trends and key performance indicators over time.
White Labeling Remove platform branding from feedback links and surveys to provide a completely integrated experience for the business client.
Team Collaboration Assign specific administrative roles and permissions to staff members for managing incoming feedback and resolving complaints.
Multi-Language Support Deploy feedback forms in various international languages to cater to a diverse global customer base and improve response rates.
Data Redaction Host survey pages on a custom subdomain to ensure that all feedback URLs align with the organization's primary web properties.
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