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Five9 Contact Center
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About Five9 Contact Center Five9 Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Five9 is in the cloud, agents can log into Five9 from anywhere — they just need a computer, a headset, and a high-speed Internet connection. Communicate with your customers through the channel they prefer, whether it’s phone, web, chat, email, video, or social media, Five9 has you covered.
Sold By : Five9
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Five9 Contact Center Price
Five9 Contact Center Features
Inbound Call Center
Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).
Outbound Call Center
Accelerate sales, improve contact ratios, and boost conversions with more live conversations by leveraging Five9’s selection of automatic dialing modes.
Blended
Five9 eliminates the technology gap between inbound call distribution and outbound dialing, bringing the two together as a single system.
Omnichannel
Five9 Omnichannel enables agents to move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls — giving your customers a better experience.
Workforce Optimization
Run your contact center with the help of advanced workforce automation tools and both real-time and historic actionable insights based on contact center best practices.
Reporting
Get the complete picture of your contact center with the help of more than 100 standard reports, including both real-time and historical reporting options.
Integration
Powerful integration tools from Five9 help you get the most out of all of your applications and systems. Cloud APIs provide web connectors to other systems in your business.
Custom Pricing Model
Powerful integration tools from Five9 help you get the most out of all of your applications and systems. Cloud APIs provide web connectors to other systems in your business.35 Chatting right now 975 People added this product in their cart2786 People requested to call backTechjockey Buyer Protection -
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Five9 Contact Center Specifications
35 Chatting right now 975 People added this product in their cart2786 People requested to call backTechjockey Buyer Protection - Trust Pay
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Five9 Contact Center Reviews OVERALL 4.9
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Sep 27 2017
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