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Inbound Call Center
The software offers top-notch customer service through ACD intelligent routing, speech recognition enabled interactive voice
Outbound Call Center
For outbound calls, the software accelerates sales through improved contact ratios, boosted lead conversions with more live
Blended
This call center removes the technological gap between inbound call distribution and outbound dialing, merging them as a single
Omnichannel
Five9 Contact Center software facilitates agents to efficiently navigate between different applications, platforms, devices, etc.
Workforce Optimization
The call center software allows business owners to run their operations with highly advanced workforce automation tools and
Reporting
The software generates detailed reports across 100 different attributes to measure the performance of different agents and your
Integration
Organizations can integrate Five9 Contact Center software with their ERPs, CRMs, and various other solutions.
Custom Pricing Model
The software has a customized pricing model which helps organizations pay only for features they are using.
Q. Q.1. Where does Five9 Contact Center save all the information?
Q. Q.2. Can I setup progressive dialer in Five9 Contact Center?
Q. Q.3. Will I have to purchase outbound and inbound license separately for Five9 Contact Center?
Q. Q.4. Is there an installment charge for Five9 Contact Center?
Q. Q.5. How to get the demo for Five9 Contact Center solutions?
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