Five9 Contact Center

Sold by : Five9

PRICE ON REQUEST

(4.9) (1 Five9 Contact Center Reviews)

Ease of Use 5.0

Value for Money 4.3

Features 4.6

Support 4.4

62%

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About Five9 Contact Center

Five9 Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Five9 is in the cloud, agents can log into Five9 from anywhere — they just need a computer, a headset, and a high-speed Internet connection. Communicate with your customers through the channel they prefer, whether it’s phone, web, chat, email, video, or social media, Five9 has you covered.

Sold By : Five9

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Five9 Contact Center Price

Five9 Contact Center Features

Inbound Call Center

Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).

detail_faq_tick Outbound Call Center

Accelerate sales, improve contact ratios, and boost conversions with more live conversations by leveraging Five9’s selection of automatic dialing modes.

detail_faq_tick Blended

Five9 eliminates the technology gap between inbound call distribution and outbound dialing, bringing the two together as a single system.

detail_faq_tick Omnichannel

Five9 Omnichannel enables agents to move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls — giving your customers a better experience.

detail_faq_tick Workforce Optimization

Run your contact center with the help of advanced workforce automation tools and both real-time and historic actionable insights based on contact center best practices.

detail_faq_tick Reporting

Get the complete picture of your contact center with the help of more than 100 standard reports, including both real-time and historical reporting options.

detail_faq_tick Integration

Powerful integration tools from Five9 help you get the most out of all of your applications and systems. Cloud APIs provide web connectors to other systems in your business.

detail_faq_tick Custom Pricing Model

Powerful integration tools from Five9 help you get the most out of all of your applications and systems. Cloud APIs provide web connectors to other systems in your business.

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Five9 Contact Center Specifications

28 Chatting right now

967 People added this product in their cart

2252 People requested to call back

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Five9 Contact Center Reviews

Highly Recommended

OVERALL 4.9

Excellent

100%

Very Good

Good

Average

Customer Feedback

Ease of Use 5.0

Value for Money 4.3

Features 4.6

Support 4.4

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

MANDABAI ATHARE

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

great information provider

PROS : We used Techjockey to aid us in finding a new EHR for our medical office. The representative that I spoke to was very helpful, and the list of compatible providers was very helpful. We still haven't made up our mind, but our main considerations did come from the list they provided us.

CONS : N/A

Sep 27 2017

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