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Five9 Contact Center

Sold by : Five9

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about_details_pp About Five9 Contact Center

Five9 Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Five9 is in the cloud, agents can log into Five9 from anywhere — they just need a computer, a headset, and a high-speed Internet connection. Communicate with your customers through the channel they prefer, whether it’s phone, web, chat, email, video, or social media, Five9 has you covered.

Sold By : Five9

about_specification_ppFive9 Contact Center Specification

Organization Type :

  • SMEs

  • Mid Market

  • Enterprise

  • Startups
No. of Employees
  • 11-15
  • 16-200
  • 201-500
  • 501-1000
  • 1001-5000
Platform :
  • win Windows
Deployment :
  • Web-BasedWeb-Based
Suitable For :
  • All Industries
Language:
  • English

about_features_ppFive9 Contact Center Features

  • Inbound Call Center

    Provide great customer service with ACD Intelligent Routing, interactive voice response (IVR) with speech recognition, and computer telephony integration (CTI).

  • Blended

  • Workforce Optimization

  • Integration

  • Outbound Call Center

  • Omnichannel

  • Reporting

  • Custom Pricing Model

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