Knowmax

Name: Knowmax
Brand: Knowmax
Rating: 4.58 (4 reviews)

Brand : Knowmax

4.5
9 Ratings & 4 Reviews
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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Knowmax Software Pricing, Features & Reviews

What is Knowmax?

Knowmax is a cutting-edge cloud-based knowledge management software that enables organizations to manage and deliver knowledge across self-service portals, chatbots, and contact centers. It offers knowledge base management, content authoring, real-time analytics, and multilingual support to improve the customer experience while reducing operational costs.

The tool also includes decision trees and step-by-step guides to create flawless customer support workflows and visual navigation to guide agents and customers to solutions. Other leading features include omnichannel support, an NLP-ready ecosystem, integration with third-party systems, and customer behaviour analytics. By bringing customer experience to life across multiple touchpoints, Knowmax helps enterprises and brands elevate their support game.

Why Choose Knowmax?

Knowledge Management: Centralized knowledge base for consistent support across all channels.
Decision Trees: Create flawless support workflows with visual navigation for agents and customers.
Omni-channel Support: Support all channels, including contact center, field, retail, and digital.
NLP Ready Ecosystem: Natural Language Processing to help users find information quickly and easily.
Integration: Integration with third-party systems for seamless operation.
Analytics: Customer behaviour analytics to optimize support workflows and improve customer experience.

Benefits of Knowmax

Boosts customer satisfaction by providing accurate and quick solutions.
Reduces response time and improves first-call resolution.
Improves consistency by offering the same knowledge across all channels.
Increases customer retention with personalized and engaging customer experience.
Reduces training time and minimizes the need for human support.
Enables data-driven decision-making with insights into customer behaviour and support performance.

Pricing of Knowmax

Knowmax pricing is available on request at techjockey.com.

The price may vary based on factors like customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Knowmax Pricing & Plans

Knowmax price is available on request

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Knowmax Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Language:

Windows MacOS Linux
Desktop
Web-Based
All Industries
All Businesses
SMBs, SMEs, MSMBs
English

Knowmax Reviews

Have recommended this product

Overall Score

4.5/5

Based on 4 Reviews

Features 4.7/5

Value for Money 4.5/5

Ease of Use 4.4/5

Customer Support 4.6/5

Review this product

Your valuable feedback helps others like you make a better decision.

Amrit Pal

Verified reviewer:

Chief Operating Officer, Accounting

101-500 Employees

Reviewed on: Mar 31, 2025

5/5

“Makes content creation easy”

We’ve tried several tools for knowledge management, but Knowmax stands out because it genuinely focuses on simplicity and usability. With its AI features, our knowledge authors spend less time creating decision trees, picture guides, articles, etc.

Pros : Knowmax is a powerful knowledge management platform with a user-friendly interface. It simplifies workflow customization and offers insightful analytics for better decision-making. The platform makes onboarding new agents easy while ensuring consistent information across teams. Its interactive picture guides enhance customer and agent understanding, making it ideal for both internal and external use.

Cons : More tutorials would be helpful for advanced features

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Himanshu

Verified reviewer:

Content Writer, IT

1000+ Employees

Reviewed on: Feb 13, 2025

5/5

“Makes content creation easy”

We started using Knowmax when our support team expanded, and we needed a scalable solution. It’s been the right choice. Agents have what they need at their fingertips, which has really cut down the time spent looking for answers. It also helps us provide better self-service across channels.

Pros : Knowmax simplifies onboarding for new agents and ensures consistent information across the team, improving efficiency and collaboration.

Cons : Can feel a bit feature-heavy at first

Reason to switch : Its smooth and Quick

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Sunny

Verified reviewer:

Associate, E-commerce

501-1000 Employees

Reviewed on: Feb 13, 2025

5/5

“Simplifies troubleshooting with picture guides”

Creating step-by-step picture guides has been a breeze with Knowmax. It’s especially helpful for troubleshooting processes that require visuals

Pros : Knowmax makes it easy to create and share picture guides, helping both agents and customers understand instructions better. It's great for both internal and external use.

Cons : We currently don’t have any complaints

Switched from : Document360

Reason to switch : Better Options and View

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

See all Knowmax reviews

Knowmax Company Details

Brand Name	Knowmax
Information	Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.
Founded Year	2017
Director/Founders	Knowmax
Company Size	1-100 Employees