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Mihup

Brand : Mihup

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A conversational AI platform that understands, analyzes, and improves business conversations in real time using advanced speech and language technology. ...Read more

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Mihup Software Pricing, Features & Reviews

What is Mihup?

Mihup is a conversational AI platform that helps businesses understand and manage conversations in real time. It converts spoken words into text and understands their meaning using smart technology.

Mihup gives live alerts and suggestions to call center agents during customer calls. It also analyzes emotions, sentiment, and compliance to improve service quality. The platform supports multiple Indian and global languages for better communication.

It works on both cloud and edge systems, even in low internet areas. Mihup performs well in noisy environments and mixed-language conversations. It automates voice tasks and helps train agents. It also offers offline voice assistants for cars, making voice control simple and reliable.

Why Choose Mihup Software?

  • Real-time Insights: Shows live guidance and tips to agents while the call is still happening.
  • Voice Intelligence: Accurately captures and understands spoken words for better analysis.
  • Multilingual Support: Allows smooth communication in multiple Indian and global languages.
  • Emotion Detection: Identifies customer mood like happy, angry, or frustrated during calls.
  • Compliance Monitoring: Ensures agents follow rules and company policies on every call.
  • Smart Alerts: Instantly warns agents about mistakes or needed actions.
  • Voice Bots: Handles customer queries automatically without human effort.
  • NLP Engine: Understands the meaning and intent behind customer speech.
  • Noise Handling: Works clearly even in noisy or crowded environments.
  • Offline Mode: Continues functioning even with poor or no internet.
  • Hybrid Deployment: Can run both on cloud and local systems as needed.
  • Agent Coaching: Helps improve agent skills with real-time feedback.
  • Real-time Transcription: Converts speech into text instantly during conversations.
  • Analytics Dashboard: Displays call data and performance in simple visual reports.
  • Call Summarization: Creates short summaries of long conversations.

Benefits of Mihup Software

  • Fraud Detection: Identifies suspicious or risky call patterns early.
  • Scalable Solution: Easily adjusts as business grows or expands.
  • Easy Integration: Connects smoothly with existing CRM and systems.
  • Faster Responses: Reduces delay and improves reply speed.
  • Workflow Automation: Automates repetitive tasks to save time.
  • Productivity Boost: Helps teams complete more work efficiently.
  • Customer Satisfaction: Improves service quality and user experience.
  • Automotive Support: Enables voice control for in-car systems.
  • Data Security: Keeps customer data safe and protected.
  • Customizable Features: Allows customization based on business needs.
  • AI-powered Insights: Provides smart recommendations using AI.
  • Real-time Monitoring: Supervises calls while they are active.
  • Reduced Costs: Lowers operational expenses by automation.
  • Accurate Reporting: Delivers precise and reliable call data.
  • Reliable Performance: Ensures consistent and stable system operation.

Mihup Pricing

Mihup price is available upon request, as listed on Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Mihup Pricing & Plans

Mihup price is available on request

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Mihup Features

  • icon_check Alerts & Notifications Provides instant alerts during conversations to help agents act quickly and ensure compliance standards.
  • icon_check Knowledge Management Displays contextual knowledge and articles during live calls to support faster and more accurate responses.
  • icon_check Compliance Monitoring Tracks call behavior, keywords, and sentiment to detect and prevent regulatory or policy violations.
  • icon_check Dashboards Offers actionable insights into call performance, customer sentiment, and agent productivity in real time.
  • icon_check Voice of Customer Insights Identifies recurring themes, behavioral patterns, and customer preferences across large conversation datasets
  • icon_check Workflow Automation Automates repetitive post-call tasks like sending forms, reports, and notifications using predefined triggers.
  • icon_check Phonetic Search Uses advanced phonetic models to understand diverse accents and linguistic variations across regions.
  • icon_check Multilingual Support Supports multiple languages and dialects to engage customers across geographies in their native tongues.
  • icon_check Natural Language Processing Understands context, semantics, and intent from conversations using advanced NLP-based interpretation.
  • icon_check Intent Detection Recognizes customer intent accurately to trigger the right workflows or provide relevant responses instantly.
  • icon_check Omnichannel Support & Engagement Manages customer interactions consistently across phone, web, chat, social media, and mobile platforms.
  • icon_check Speech Analytics Transcribes calls, scores sentiment, and analyzes voice data to uncover actionable customer insights.
  • icon_check Customizable Workflows Lets businesses design and adapt rules, processes, and automation workflows to suit unique requirements.
  • icon_check Data Security Ensures strong encryption, authentication, and compliance with data protection standards like GDPR.
  • icon_check Quality Assurance Automation Evaluates 100% of conversations automatically to measure agent performance and improve service quality.

Mihup Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS
  • Desktop
  • Web-Based, Perpetual
  • Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English, हिन्दी, ಕನ್ನಡ, தமிழ், తెలుగు
  • AI Integrated

Mihup Reviews and Ratings

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Mihup Company Details

Brand Name Mihup
Information Founded in June 2016 and headquartered in Kolkata. Mihup is a leading Conversation Intelligence platform for boosting contact center performance.
Founded Year 2016
Director/Founders Biplab Chakraborty, MIchele Molitor
Company Size 101-500 Employees

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Mihup FAQ

A Mihup price is available upon request, as listed on Techjockey.com.
A No, Mihup does not offer an iOS and Android mobile-app.
A Mihup supports Ubuntu, Windows and MacOS.
A No, Mihup does not offer a free trial.
A Mihup analyzes voice calls in real time, gives agent prompts, and generates conversation insights.
A Contact centers, automotive companies, and enterprises looking for voice-AI and analytics.
A Yes, Mihup provides a demo on request.
A No, Mihup is a paid software solution.

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