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ParaEngage

Brand: Parahit Technologies Ltd.

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ParaEngage Software Overview

Parahit Technologies Ltd. Company Details

Founded Year:  2026

A communication software company established in 2006, that expertise in customer interactions management tools that combines call, text, email, and social media interactions under a single umbrella application. Galaxy, being the flagship product has handled more than 1.2 Billion interactions so far.

Director/Founders Hemanth Purohit
Company Size 101-500 Employees

ParaEngage Pricing & Plans

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ParaEngage Features

  • icon_check Omnichannel Communication
    Manage customer communication across WhatsApp, SMS, voice, email, RCS, and video.
  • icon_check WhatsApp Business API
    Send messages, notifications, and rich media through the WhatsApp Business API.
  • icon_check WhatsApp Broadcast Campaigns
    Send personalized bulk messages to customers for marketing and updates.
  • icon_check Interactive Voice Response (IVR) Integration
    Automate call handling and guide callers through menu-based options.
  • icon_check CRM Integration
    Connect customer communication workflows with supported CRM platforms.
  • icon_check API Integration
    Connect communication services with websites, mobile apps, CRM systems, and business applications.
  • icon_check Workflow Automation
    Automate repetitive communication tasks and customer engagement workflows.
  • icon_check Live Chat
    Enable real-time customer conversations through supported chat solutions.
  • icon_check RCS Business Messaging
    Deliver branded messages with rich media, interactive buttons, and carousels.
  • icon_check Automated Voice Campaigns
    Run outbound voice campaigns for reminders, surveys, and customer engagement.
  • icon_check OTP Authentication
    Send one-time passwords through supported channels for user verification.
  • icon_check Transactional SMS
    Deliver order updates, reminders, alerts, and other transactional messages.
  • icon_check Analytics and Delivery Reports
    Monitor message delivery, campaign performance, and communication activity.

ParaEngage Specifications

Supported Platforms
Windows Windows MacOS MacOS
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Email
Language
English
Integration
API Integration
Training Resources
Documentation
AI Features
AI Integrated

ParaEngage Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.