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About Knowlarity Smart IVR

Smart IVR software is a cloud-based providing effective communication to some known brands in emerging markets. This solution targets large to small businesses. The Smart IVR software allows you to pre-record greetings and menu options that enable a caller to choose different menu options using his telephone keypad. This software is an effortless and flawless communication system that integrates in real time. Different businesses are adopting this new and advanced technology that helps customize call flow, personalize sales and customer support, provides round the clock functionality, integrate with any CRM or ERP and also allows access to thousands of virtual numbers.

Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Knowlarity

Knowlarity Communication Pvt. Ltd. is a trusted brand with 15000+ businesses across 65+ countries. The company is one of the leading cloud communication provider to small, medium and large corporates and businesses. It delivers reliable and intelligent telephony solutions with its flagship product SmartIVR that smoothly process over a million calls an hour.
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Features

Record all calls, maintain call logs and share the status of the call (connected/not connected/missed) on your IVR Number. Further push this data to your CRM or use the recordings for internal training purpose
IVR System automatically lets you route calls beyond working hours to your agents’ mobiles or activate voice messaging
Maintain a caller database by recording details such as caller details, call duration, time, caller location, the conversation, etc. by integrating your IVR number with any CRM
Hosted IVR allows you to block unwanted callers while prioritizing important calls and clients
Choose your IVR number from a pool of international and domestic, toll free and virtual phone numbers
Configure sophisticated IVR call flows with menu as well as multiple sub-menu optionsConfigure sophisticated IVR call flows with menu as well as multiple sub-menu options

Plans and Pricing

Web-based

Basic Plan

PRICE ON REQUEST

  • Perfect for early-stage startups; home or garage-based companies as well
  • Product Interface
  • Basic IVR
  • Advance IVR

Advanced Plan

PRICE ON REQUEST

  • Perfect for small enterprises such as delivery-centric F&B models; clinics; retail stores or small format restaurants
  • Product Interface
  • Basic IVR
  • Advance IVR
  • APIs

Premium Plan

PRICE ON REQUEST

  • Perfect for multi-chain beauty salons; QSR format outlets or delivery-based models
  • Product Interface
  • Basic IVR
  • Advance IVR
  • APIs
  • Reports & Alerts
  • Add On Features

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