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Blended Call Center
SuperReceptionist from Knowlarity is the best-in-class IVRS software that helps assist
IVR Facility
Companies can record voice notes and use it for IVR facility with Knowlarity SuperReceptionist.
Progressive Dialer
It is a dialling feature that automatically connects next call up on the completion of the current one.
Outbound Calling
This feature allows call centers to connect with their potential customers through automated calls. It is mostly used
Toll Free Number
Knowlarity SuperReceptionist allows users to conduct toll free calls through shortcode phone numbers generated by the
AI/Machine Learning
API
Auto Dialer
CRM
Call Center Management
Call Monitoring
Call Recording
Call Routing
Call Tagging
Call Tracking
Call Transfer
Caller ID
Campaign Management
Chat / Messaging
Customer Experience Management
Customer Service Analytics
Engagement Tracking
IVR/Voice Recognition
Knowledge Base Management
Live Chat
Natural Language Processing
Natural Language Search
On-Demand Recording
Performance Metrics
Predictive Dialer
Queue Management
Real Time Analytics
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Sentiment Analysis
Speech Recognition
Have recommended this product
Overall Score
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Pros
“UI is most user friendly and the applets just works flawlessly”
Anuhya Navyasri -
Sep 19, 2021
“A very safe platform to ensure all your calls are properly tracked. And support team very helpful they are always quick to respond.”
Anas Khan -
Sep 11, 2021
“Their marketplace is the best feature that i used with this software every feature is pre-default and itseasy to use.”
Utkarsh -
Sep 11, 2021
Cons
“Sometimes, Waiting for SMS approval was a pain. but know support team solve this issue.”
Anuhya Navyasri -
Sep 19, 2021
“ I hope they will fix the interconnectivity between the different service providers. Clear voice is a matter sometimes we will unable to hear voice clearly. ”
Shantanu Singh -
Sep 15, 2021
“There are a some issues with the reports generation. There are a lot of call drops we are not able to find out why.”
Utkarsh -
Sep 11, 2021
Brand Name | Knowlarity |
Information | Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets. |
Founded Year | 2009 |
Director/Founders | Ambarish Gupta / Bipul Parua |
Company Size | 501-1000 Employees |
Other Products | Knowlarity |
Popular Knowlarity SuperReceptionist Comparisons
Q. Can I integrate this software with my ongoing APIs like CRM?
Q. What are the system requirements for Knowlarity SuperReceptionist?
Q. Where does all the user data is saved by Knowlarity?
Q. Does Knowlarity provide data recovery or security options?
Q. Can I assign information from my lead management software to schedule call list?
Q. Does this software offer data recovery or security options?
Q. Is there any Knowlarity SuperReceptionsit app?
Q. What are the steps for SR Knowlarity login?