What is Exotel Call Recording SoftwareExotel Call Recording Software is an IVR solution that enables users to record all their inbound and outbound calls for various purposes. With this software, companies can improve their customer handling skills and monitor the overall performance of the sales teams. In other words, you can use this call recording solution for quality control purposes and to train your sales reps internally for enhanced productivity. Moreover, by assessing the customer-agent conversations, businesses can track and identify their buyers expectations and hence, can improve or bring innovations to their products and services.Whats Unique in Exotel Call Recording SoftwareGather customer feedback You can talk to your customers and collect valuable feedback by tracking and analysing your voice conversations.Improve efficiency Using Exotel Call Recording Software, you can minimise the call handling time and make sure that each of your agents has the right info at hand.Gain credibility and brand loyalty With this call management software, you can improve the image of your business and brand loyalty by using tools like automated call routing, IVR and others.Marketing campaign evaluation Businesses can rate the efficiency and success of their print as well as digital marketing campaigns by analysing each of their call recordings.Pricing of Exotel Call Recording SoftwareExotel Call Recording Software is available in 3 pricing plans -Dabbler It comes for 9,999 for 6 months, allowing 3 agents.Believer This is the most popular plan and it is available at 19,999 for 12 months, allowing 6 agents.Influencer This plan costs 49,499 for 12 months, allowing unlimited agents.We also offer a Custom Solution for Enterprise with more personalised quotes. You simply need to get in touch with us or request us a callback. You can talk to our customer care agent for any kind of help like activation keylicense key, version upgradation and more.Benefits of Using Exotel Call Recording SoftwareQuality Monitoring You can control the quality of your customer conversations by monitoring the calls regularly.Performance Monitoring You can assess the performance of your agents and monitor their customer management skills by listening to voice conversations.Dispute Resolution With Exotel Call Recording Software Solution, you can settle disputes and resolve conflicts faster. For example, in some cases, call recordings can help you to fight legal battles against unhappy customers by defending yourself.Dual-Channel Recording This feature enables you to record the participants present in a call separately, which you can use later to assess the call quality. You can also transcribe your calls from speech to text and resolve customer conflicts smoothly.Compatible Platforms of Exotel Call Recording SoftwareExotel Call Recording Software is compatible with both Windows desktops and mobile devices both for Android and iOS platforms.