CallFire is a call center solution for small and large business sizes. Users can get local or international toll-free numbers from CallFire’s database and use them to advertise for their own brand or launch campaigns as well. CallFire texting and calling solution actively records all the calls and survey results, enabling its users to analyze them. Further, the efficient IVR system functionality of CallFire software helps address callers with dynamic messages, anytime. The inbuilt XML module helps create multi questionnaire surveys in a hassle-free manner.
CallFire software lets users establish a cloud call center setup quickly. You can transfer unlimited calls, record calls, store customer related notes, play pre-recorded messages, and more. It also offers integration and customization options. IVR system lets users set up polls, payments, and more for both inbound and outbound purposes. With real-time reporting, businesses get to make better decisions.
CallFire call center software offers an intuitive, drag and drop menu based Interactive Voice Response (IVR) feature. It facilitates customer interactions using a simple keypress. Users can set up live polls, campaign-based surveys and also schedule reminders based on appointments and payments. The auto-attendant call routing system cuts down the need of a human receptionist.
It automatically transfers the call to the right agent, thus providing the adequate help needed by the caller. Most importantly, the web based IVR system solution tracks survey results, records the calls and collects responses from live telephonic polls. Users can also create a virtual voicemail box of their own.
CallFire price starts at Rs 8177 per month. For CallFire price related details, please request a callback.
Call Fire is a web-based IVR software that can be accessed from any device across multiple web browsers.
|Information||In 2019, CallFire, consolidated all of its brands under the EZ Texting.|
|Director/Founders||Dinesh Ravishanker, Komnieve Singh, Punit Shah, TJ Thinakaran, Vijesh Mehta|
|Company Size||101-500 Employees|
Send texts related to important updates, appointment reminders, polls, and much more.
Smart Call Tracking
Use local and toll free numbers on ads and call tracking number to send SMS. Track effectiveness via Google analytics.
Interactive Voice Response
Use auto-attendant for routing the incoming calls to the right line or agent and save time.
Text to Speech
Send custom voice messages with information from your server using the text to speech feature.
Simplified XML authoring
Create multi-question surveys for your customers, employees, and other voters easily via XML authoring.
Get advanced scheduling options to never delay or miss connecting to a caller.
Easy to Install, Simple to Manage
No hardware installation required, get started in minutes with its user-friendly interface.
Use your own number for caller ID to help users in identification.
Inbound and Outbound Calls
Get IVR support for both inbound and outbound calls to assist your support and sales teams.
Virtual Voice Mail Box
Build your own virtual voice mail box to never miss an important query.
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Q. Can I export my own contact list into CallFire?
Q. Can I export the reports offered by CallFire?
Q. Can I get CallFire online demo?
Q. What is a batch error within CallFire?
Q. Is there any CallFire app?
Q. How can you add credits in CallFire?
Q. What are CallFire alerts?