What Is CallFire? - Call Center Software in India

CallFire

Brand : CallFire

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Starting at $ 99

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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CallFire Software Pricing, Features & Reviews

What is CallFire?

CallFire is a call center solution for small and large business sizes. Users can get local or international toll-free numbers from CallFire’s database and use them to advertise for their own brand or launch campaigns as well. CallFire texting and calling solution actively records all the calls and survey results, enabling its users to analyze them. Further, the efficient IVR system functionality of CallFire software helps address callers with dynamic messages, anytime. The inbuilt XML module helps create multi questionnaire surveys in a hassle-free manner.

How Does CallFire Calling Solution Work?

CallFire software lets users establish a cloud call center setup quickly. You can transfer unlimited calls, record calls, store customer related notes, play pre-recorded messages, and more. It also offers integration and customization options. IVR system lets users set up polls, payments, and more for both inbound and outbound purposes. With real-time reporting, businesses get to make better decisions.

How is the Interactive Voice Response (IVR) feature of CallFire Useful?

CallFire call center software offers an intuitive, drag and drop menu based Interactive Voice Response (IVR) feature. It facilitates customer interactions using a simple keypress. Users can set up live polls, campaign-based surveys and also schedule reminders based on appointments and payments. The auto-attendant call routing system cuts down the need of a human receptionist.

It automatically transfers the call to the right agent, thus providing the adequate help needed by the caller. Most importantly, the web based IVR system solution tracks survey results, records the calls and collects responses from live telephonic polls. Users can also create a virtual voicemail box of their own.

Pricing of CallFire

CallFire price starts at Rs 8177 per month. For CallFire price related details, please request a callback.

Compatible Platforms for CallFire

Call Fire is a web-based IVR software that can be accessed from any device across multiple web browsers.

What are the benefits of using CallFire?

Scalable Platform: CallFire offers a scalable platform to its users, enabling them to broadcast their voice or text messages to thousands of clients at a time. Users can add as many customers as they need.
Customizable Platform: The text-to-speech feature of the software enables its users to send customized voice messages to their clients. They can add real voices to grab the recipients’ attention. Further, users can retain the authenticity of their business by sending customizable text messages as well. You can build your own smart voice and SMS applications via CallFire’s API for developers.
Robust Analytics Tracker: By using CallFire, users get access to intuitive reports based on various business-related parameters. They can link those reports with Google Analytics and even share them with external parties without giving them access to full account details.
Customizable Email and SMS Alerts: Users can mention specific parameters as per their own choice or business needs, and receive timely alerts either via emails or SMS.
Library of Toll-free Numbers: Call Fire features a huge database of local and international toll-free numbers, allowing its users to create a local or global presence for their business.CallFire dialer feature lets users wait for a response as it dials up multiple numbers at the same time. Besides auto dialer feature, you get to bypass busy signals, bad numbers, and dropped calls.
Advanced Customer Retention Tools: Users get to strengthen the relationship with their clients by sending special promotions and feedback surveys.

CallFire Pricing & Plans

Lite

Optional Monthly Rentals
$2.50 phone numbers
$20 keywords

Option(s)
- Quantity (Text(s))
- Monthly (Month(s))

Starting at $ 6930

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CallFire Features

Voice Broadcast

Text Messaging

Send texts related to important updates, appointment reminders, polls, and much more.

Smart Call Tracking

Use local and toll free numbers on ads and call tracking number to send SMS. Track effectiveness via Google analytics.

Interactive Voice Response

Use auto-attendant for routing the incoming calls to the right line or agent and save time.

Text to Speech

Send custom voice messages with information from your server using the text to speech feature.

Simplified XML authoring

Create multi-question surveys for your customers, employees, and other voters easily via XML authoring.

Scheduling

Get advanced scheduling options to never delay or miss connecting to a caller.

Easy to Install, Simple to Manage

No hardware installation required, get started in minutes with its user-friendly interface.

Caller ID

Use your own number for caller ID to help users in identification.

Inbound and Outbound Calls

Get IVR support for both inbound and outbound calls to assist your support and sales teams.

Virtual Voice Mail Box

Build your own virtual voice mail box to never miss an important query.

CallFire Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Integration:
Training:
Language:

Windows MacOS Linux
Desktop
Web-Based
Education, Hospitality, Healthcare, Retail, Automobiles, Real Estate, Food & Beverage, Finance
All Businesses
Small Business, Enterprises, SMBs
Phone, Email, Forums
API Integration
Webinars, Videos
English

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CallFire Company Details

Brand Name	CallFire
Information	In 2019, CallFire, consolidated all of its brands under the EZ Texting.
Founded Year	2006
Director/Founders	Dinesh Ravishanker, Komnieve Singh, Punit Shah, TJ Thinakaran, Vijesh Mehta
Company Size	101-500 Employees