About CallFire Calling solution

CallFire Calling solution is the best call center software for smallbusiness and with an IVR system (Interactive Voice Response), you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. IVR technology is easy-to-use with a simple drag and drops menu or XML. IVR systems allow you to connect with your customers like never before.

Features
•Send dynamic messages with Text-to-speech.
•Create multi-question surveys easily via XML.
•Advanced scheduling options.
•Pass information from the IVR to your website.
•Easy to set up "Do not call" list.
•Use your own number for Caller ID.
• Inbound and Outbound IVR support.
•Set up automatic retries if necessary.
•Create your own virtual voice mail box.

CallFire Calling solution Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Hardware Configuration :

NA

Software Configuration :

NA

CallFire Calling solution is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About CallFire

CallFire provides user-friendly, intuitive voice and text connectivity products to over 100,000 businesses. The company is dedicated to providing high-availability systems, intuitive user interfaces, furious developer support, and unparalleled customer care. Customers include small business owners, nonprofits, political groups, insurance agents, and marketers. CallFire is headquartered in Santa Monica, California, with affiliated offices in Austin, TX, and Kiev, the capital of Ukraine.
view more products by CallFire

Features of CallFire Calling solution

Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. It's simple to setup and adds a personal touch to your communications. Low price, no contracts or startup fees Scalable to hundreds of thousands of calls Ability to schedule for specific times Create a simple message in just two minutes!
CallFire provides the most powerful and versatile SMS text messaging platform on the market. Whether you want to send out promotions, discounts, updates or notifications - text marketing lets you reach thousands instantly.
Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively.
With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.

CallFire Calling solution plans and pricing

Web-based

Lite

Rs. 6633.00 ( Per Month )

  • 2500 minutes/texts

Startup

Rs. 13333.00 ( Per Month )

  • 5500 minutes/texts

Grow

Rs. 20033.00 ( Per Month )

  • 10000 minutes/texts

Pro

Rs. 40133.00 ( Per Month )

  • 20000 minutes/texts

CallFire Calling solution Demo Video

CallFire powers the telephony needs of over 150,000 customers, including some of the biggest brands in the world. Supporting a vast array of telephony needs, CallFire's unique set of streamlined inbound and outbound communications tools helps businesses improve efficiencies and maintain a personable touch when managing client relationships.

CallFire Calling solution alternatives

Knowlarity Smart IVR

Knowlarity Smart IVR

Deetya Soft IVR

Deetya Soft IVR

MyOperator

MyOperator

Aavaz Call Center Suite

Aavaz Call Center Suite

AVOXI Smart Queue

AVOXI Smart Queue

Zeotel Toll Free Numbers

Zeotel Toll Free Numbers

CallFire Calling solution Faqs

Below are some frequently asked questions for CallFire Calling solution

Q. What are credits?

Follow Credits are paperless vouchers that you purchase and which facilitate the transmission of the CallFire services selected by you. The chosen route, as well as the destination of a message or broadcast, causes the amount of credits required either to increase or decrease. Rates are documented on the Pricing Page of our CallFire sites. The submission of a seemingly-valid message or broadcast will cause an associated quantity of credits to be debited from your account, and you can obtain the real-time status of your account at any time through the online interface. The ratio of dollars to credits will depend on your pricing plan. You can view the current ratio on your Plan Details page.


Q. How are Calls billed?

All calls are billed in sixty-second increments, from pickup to hang-up. We bill the length of the call, and not the length of the message that you are sending. This means, for example, that messages left with answering machines will last longer than calls that are answered live. The per-minute cost of the call will depend on the billing plan that you choose. In the case of the Cloud Call Center, the sixty-second rate is calculated from the time the agent logs in to the time the agent logs out. The billing has no relation to the number of calls the agent makes. For example, if an agent logs in at 2:00 PM, and logs out at 3:00 PM, the account will be billed for one hour of usage, regardless of the number of calls or connections that the agent made during that time.


Q. What is the difference between total calls and total transfers?

Total calls shows both legs of a call. This includes the initial call to the phone number (initial transfer), as well as the transferred call to the transfer number (received transfer).


Q. Does my allowance of minutes expire?

Yes. The allowance of minutes you purchase each cycle will expire at the end of the cycle.


CallFire Calling solution Reviews and Ratings

Add Review
User

karna reddy

Great Service and Good Information

Overall

22nd September, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Techjockey was the perfect place to start in our search for a software solution. After a short call they were able to provide me 5 possible vendors and then help me get in contact with them to obtain more information & setup demonstrations. While we did add some additional vendors to our review process, the ones Techjockey provided ended up being the best suited
  • Cons -
  • No Cons
User

Jay Jain

Professsional and helpful

Overall

15th September, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • But it did eventually just download what I had requested, although the time it took might well have been for the whole package.
  • Cons -
  • No Cons

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