CallFire

What is CallFire?

CallFire is a call center solution for small and large business sizes. Users can get local or international toll-free numbers from CallFire’s database and use them to advertise for their own brand or launch campaigns as well. CallFire texting and calling solution actively records all the calls and survey results, enabling its users to analyze them. Further, the efficient IVR system functionality of CallFire software helps address callers with dynamic messages, anytime. The inbuilt XML module helps create multi questionnaire surveys in a hassle-free manner.

How Does CallFire Calling Solution Work?

CallFire software lets users establish a cloud call center setup quickly. You can transfer unlimited calls, record calls, store customer related notes, play pre-recorded messages, and more. It also offers integration and customization options. IVR system lets users set up polls, payments, and more for both inbound and outbound purposes. With real-time reporting, businesses get to make better decisions.

How is the Interactive Voice Response (IVR) feature of CallFire Useful?

CallFire call center software offers an intuitive, drag and drop menu based Interactive Voice Response (IVR) feature. It facilitates customer interactions using a simple keypress. Users can set up live polls, campaign-based surveys and also schedule reminders based on appointments and payments. The auto-attendant call routing system cuts down the need of a human receptionist.

It automatically transfers the call to the right agent, thus providing the adequate help needed by the caller. Most importantly, the web based IVR system solution tracks survey results, records the calls and collects responses from live telephonic polls. Users can also create a virtual voicemail box of their own.

Pricing of CallFire

CallFire price starts at Rs 8177 per month. For CallFire price related details, please request a callback.

Compatible Platforms for CallFire

Call Fire is a web-based IVR software that can be accessed from any device across multiple web browsers.

What are the benefits of using CallFire?

1. Scalable Platform: CallFire offers a scalable platform to its users, enabling them to broadcast their voice or text messages to thousands of clients at a time. Users can add as many customers as they need.
2. Customizable Platform: The text-to-speech feature of the software enables its users to send customized voice messages to their clients. They can add real voices to grab the recipients’ attention. Further, users can retain the authenticity of their business by sending customizable text messages as well. You can build your own smart voice and SMS applications via CallFire’s API for developers.
3. Robust Analytics Tracker: By using CallFire, users get access to intuitive reports based on various business-related parameters. They can link those reports with Google Analytics and even share them with external parties without giving them access to full account details.
4. Customizable Email and SMS Alerts: Users can mention specific parameters as per their own choice or business needs, and receive timely alerts either via emails or SMS.
5. Library of Toll-free Numbers: Call Fire features a huge database of local and international toll-free numbers, allowing its users to create a local or global presence for their business.CallFire dialer feature lets users wait for a response as it dials up multiple numbers at the same time. Besides auto dialer feature, you get to bypass busy signals, bad numbers, and dropped calls.
6. Advanced Customer Retention Tools: Users get to strengthen the relationship with their clients by sending special promotions and feedback surveys.