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CallTrackingMetrics

Brand: Calltrackingmetrics

  • 4.5

  • 3 Ratings

CallTrackingMetrics is a comprehensive call tracking and analytics platform that helps businesses understand the effectiveness of their marketing campaigns. By analyzing call data, businesses can optimize ad spend, improve customer experience, and drive revenue growth. It's a powerful tool suitable ...

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$79

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Starting at $79

CallTrackingMetrics Software Overview

What is CallTrackingMetrics?

CallTrackingMetrics is a sophisticated software solution designed to empower businesses with deep insights into their inbound and outbound phone calls. It acts as a central hub for tracking, analyzing, and managing calls generated from various marketing channels, including online ads, websites, social media, and offline campaigns. By providing detailed data on call sources, keywords, and caller demographics, CallTrackingMetrics enables businesses to accurately measure the ROI of their marketing efforts.

This data-driven approach allows for informed decisions regarding budget allocation, campaign optimization, and overall marketing strategy refinement. Beyond simply tracking calls, the platform offers a suite of features, such as call recording, transcription, keyword spotting, and automated call scoring, that enhance the quality of customer interactions and streamline workflow.

The platform caters to a wide range of businesses, from small startups to large enterprises, across diverse industries. Marketing agencies can leverage CallTrackingMetrics to demonstrate the value of their campaigns to clients. Sales teams can use it to identify high-potential leads and improve conversion rates. Customer service departments can utilize the platform to monitor call quality and enhance customer satisfaction.

The intuitive interface and customizable dashboards make CallTrackingMetrics accessible to users with varying levels of technical expertise. Its seamless integration with other popular marketing and CRM platforms further enhances its functionality and simplifies data management. The software's focus on usability ensures that businesses can quickly implement and benefit from its powerful features without extensive training or technical support.

Why Choose CallTrackingMetrics Call Tracking Software?

  • Multi-Channel Attribution: Understand which marketing channels are driving the most valuable calls.
  • Smart Call Tracking: Dynamically allocate phone numbers to different campaigns for accurate tracking.
  • Call Automation: Streamline call routing and improve response times with intelligent automation.
  • Powerful Analytics: Gain valuable insights into call data, keywords, and caller behavior.
  • Unified Communication: Integrate seamlessly with existing CRM and marketing platforms.
  • Easy-to-Use Interface: Quickly get up and running with an intuitive and user-friendly platform.

Benefits of CallTrackingMetrics Call Tracking Software

  • Optimize Marketing ROI: Identify high-performing campaigns and allocate budget effectively.
  • Improve Conversion Rates: Qualify leads and personalize interactions for better conversion.
  • Enhance Customer Experience: Provide better service and resolve issues quickly with call recordings and transcriptions.
  • Streamline Workflow: Automate call routing and other tasks for improved efficiency.
  • Gain Actionable Insights: Use data-driven insights to make informed business decisions.
  • Scale Your Business: Adapt and grow your business with a flexible and scalable platform.

Pricing of CallTrackingMetrics Call Tracking Software

CallTrackingMetrics pricing starts at $79 and is available at techjockey.com.

The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Calltrackingmetrics Company Details

Founded Year:  2009

Intelligent phone tracking made ridiculously simple.

Director/Founders Laure Fisher, Todd Fisher
Company Size 1-100 Employees

CallTrackingMetrics Pricing & Plans

Marketing Lite
Starting at $79
    • Monthly

      Monthly
      Monthly

Key Features

  • Unlimited users

  • Attribute calls and texts to their source

  • Standard call recording, forwarding, and IVR rout

  • Manually score, convert, and tag calls

  • Easy-setup integrations with Google and Microsoft

  • Access to knowledge base, training center, and ti

Marketing Pro
Starting at $179
    • Monthly

      Monthly
      Monthly

Key Features

  • + Marketing Lite Features &

  • Agency-friendly with white label options & include

  • FormReactor® to build and track web forms

  • AskAI powered by ChatGPT

  • Triggers to automate custom lead workflows, scori

  • Premium marketing integrations including Google Ad

Sales Engage
Starting at $329
    • Monthly

      Monthly
      Monthly

Key Features

  • + Marketing Pro &

  • Customizable softphone to power inbound and outbou

  • Engage your pipeline over voice, text, chat, and f

  • Smart Dialer and advanced outbound technology

  • Advanced skills and weight-based routing

  • Dynamic call scripts and live coaching tools

Enterprise
Starting at $1999
    • Monthly

      Monthly
      Monthly

Key Features

  • + Sales Engage &

  • Flexible structure to scale with unlimited sub-ac

  • Dedicated account management team and expedited r

  • Full access to industry-leading Premier Help Desk

  • 20 hours of personalized, extended onboarding

  • Indefinite version history access and data restor

CallTrackingMetrics Features

  • icon_check Multi-Channel Call Attribution
    Accurately track calls across all marketing channels.
  • icon_check Smart Call Tracking
    Intelligently route and analyze incoming calls.
  • icon_check Call Automation
    Automate call handling and improve efficiency.
  • icon_check Analytics
    Gain valuable insights from comprehensive call data.
  • icon_check Unified Communication
    Integrate calls with other communication tools.
  • icon_check Integration
    Seamlessly connect with your existing marketing stack.
  • icon_check Text Messaging
    Engage customers through text message conversations.
  • icon_check Chat
    Offer real-time customer support via online chat.
CallTrackingMetrics Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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CallTrackingMetrics Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email
Language
English
Training Resources
Videos

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CallTrackingMetrics Review

4.5

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 5
  • Ease of Use 4.6
  • Customer Support 4.5

93% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Which operating systems does CallTrackingMetrics support?

CallTrackingMetrics supports Windows operating systems, ensuring compatibility with most users' devices.

Is there a mobile app for CallTrackingMetrics?

CallTrackingMetrics is a web-based platform, but it does offer text messaging and chat features for on-the-go accessibility.

How much does CallTrackingMetrics cost?

Pricing for CallTrackingMetrics starts at $79.

Who are the potential users of CallTrackingMetrics?

CallTrackingMetrics is ideal for businesses of all sizes, including small, medium, and enterprises, looking to streamline their call tracking and automation processes.

Does CallTrackingMetrics offer a free trial or demo?

For information on trial or demo options, please contact CallTrackingMetrics directly or visit their website.

Is CallTrackingMetrics suitable for small businesses?

Yes, CallTrackingMetrics is perfect for small businesses looking to optimize their call tracking, automation, and analytics without a steep learning curve.

How secure is CallTrackingMetrics?

CallTrackingMetrics prioritizes user data security, but for specific details on their security features, please contact their support team.

How does CallTrackingMetrics work?

CallTrackingMetrics operates by providing a unified platform for call tracking, automation, and analytics, enabling businesses to make data-driven decisions and improve their customer engagement.

What features does CallTrackingMetrics offer?

Key features include multi-channel call attribution, smart call tracking, call automation, analytics, and unified communication integration. For more information, please contact CallTrackingMetrics' product experts.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.