The IVR Guru is an IVR software that interacts with callers, gathers information and routes them to the appropriate recipient. The software allows multiuser login and ensures role-based access to the users. It also supports features like call monitoring, autodialer, predictive dialer, holiday mapping and call queuing. IVR Guru keeps the customers updated with its email and SMS notifications. The software also has a built-in Customer Relationship Management system. IVR Guru also features a dashboard and customer segmentation feature to help its users.
The click to call feature lets users easily connect with their clients through a voice call. The software provides Application Program Interface to its users which they can integrate into their website. This allows customers to make voice calls to the required department by just a single click.
This click to call feature saves the costs of users owing to its cloud-based telephony system and provides high scalability. It also provides disaster recovery so that you don’t lose touch with your customers at the time of any failure in the software. IVR Guru provides mobile integration to let remote workers have access to the features of the telephone system.
The software’s Auto Dialer feature automatically calls a list of phone numbers, monitors all the calls and links an available representative with a customer. The numbers can be selected ambiguously or can also be imported from any specific file. The software also allows users to tag important numbers for easy future identification. The list of numbers can be categorized by campaign names.
The software is available at the starting price of Rs 15,600/-.
With the IVR system software bulk voice calling feature, users can easily enter the potential market and reach out to the target audience with their communication devices. The software guides users throughout the process so that they can seamlessly reach out to the target audience and also gain a web reputation. The software performs regular directing and testing to minimize the chances of any risk or failure by the help of contact center software.
|Brand Name||Deetya Soft|
|Information||IVR guru - Virtual Phone Number, B2B Lead Generation, Employee Tracking System, Customer Lead Management, Lead Identification,|
|Company Size||1-100 Employees|
|Other Products||Deetya Soft IVR|
Auto Lead Assigning
IVR Guru helps users gather leads about their potential contacts. It also helps them grade their business leads and measure
The software captures leads for the users and then helps them track the whole lead cycle for their business.
The follow-up feature is useful as it keeps the records of the customers who had requested a callback and the customer care
IVR Guru helps conduct voice campaigns and increases the number of clients for the user.
The software generates campaigns for the users and also provides detailed reports to them about those campaigns so that they can
Maintain Client Profile
It maintains all the necessary records related to the client.
This software maintains the full call history of the user.
Lead IVR Feature
IVR Guru’s lead IVR feature helps the users to grade their business leads and measure the efficiency of their company.
User Wise Dashboard Option
It provides a useful dashboard feature to let both customers and users correspond with each other.
Working With Lead
The lead grading system works as an important part of the business sales process.
Google Adwords Report
This software provides a full report of the Google AdWords to the users to get performance data for a sales campaign.
Users can download the recordings of the conversations between the company agents and the customers.
The software records all the calls of the agent and the customer. This helps in future training purposes and scaling.
IVR Guru efficiently forwards the calls from one agent to another so that the clients will not have to wait for a long time when
View Lead / Client History
The software maintains a full report of the clients and the leads which are beneficial for the system for future
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Deetya IVR Guru
Reviews (2 reviews)
Q. Does IVR Guru software help capture leads?
Q. Does IVR Guru software support voice campaign?
Q. Does IVR Guru software has an employee tracking system?
Q. Does IVR Guru software provide a missed call service?
Q. Does IVR Guru software support virtual phone numbers?