About IVR Guru

IVR Guru an Interactive Voice Response (IVR) which is simple, can process over a million calls an hour, usable, voice-driven, Voice XML IVR platform, cloud hosting services, and developer solutions. IVR is are among the top virtual number companies in Delhi.

Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • ITES

About Deetya Soft

Deetya Soft Pvt. Ltd. is an IT solution provider for varied services in application development, website designing, mobile application development, and web portal, online business promotion (Toll-free, IVR Solution, SEO, SMO, Short Code, PPC, and Facebook Adds etc).
view more products by Deetya Soft

Client References

Notjust Flat Dot Dom

Notjust Flat Dot Dom

FairPrice

FairPrice

SKR Group

SKR Group

Real State

Real State

Plans and Pricing

Web-based

IVR Guru

Rs. 15600.00

  • 10000 Free Min For One Year (Post Consumption Charges 15paisa/15seconds)
  • Rs. 1000/- for Voice Recording
  • 5000 Free SMS For One Year (Post Consumption Charges 10paisa/SMS)
  • All incoming calls on the IVR number are greeted with a welcome tone and integrated voice message like “Welcome to ABC Pvt. Ltd please wait while we connect your call to our representative”. Now
  • there are two option of the call forwarding
  • A. Direct call forwarding
  • B. DTMF (Dual-tone multi-frequency) Service: PRESS-1 for Sales department
  • PRESS-2 for admin department etc
  • You can make your own mobile number/ toll free number as a virtual number and map executives to it
  • You can add 'n' number of executive against a Virtual Number
  • No Call Drop
  • You will get Call tracking panel to track inbound calls
  • You can set call pick priority according to you for Sales Team
  • You can provide access to your executive also
  • so that they can see their own call record
  • You can access your call tracking panel anywhere any time online
  • 100% voice recording of each picked call with play/download option
  • User Friendly Control Panel
  • 2-way prompt sms. After conversations both executive and client gets the message showing name and mobile number of each other
  • You can download reports into excel from panel
  • Stick Agent Facility also available
  • 100% data security.

On Call Transfer

Rs. 1500.00

  • On Call transfer

Compare

Knowlarity Smart IVR

Knowlarity Smart IVR

Deetya Soft IVR

Deetya Soft IVR

MyOperator

MyOperator

Aavaz Call Center Suite

Aavaz Call Center Suite

AVOXI Smart Queue

AVOXI Smart Queue

Zeotel Toll Free Numbers

Zeotel Toll Free Numbers

FAQs

Below are some frequently asked questions for IVR Guru

Q. What is IVR?

Interactive Voice Response (IVR) is a phone system application that prompts callers with recorded messages and options and processes voice input and/or touch-phone keypad selections from these menus. The IVR script responds to this input by providing appropriate information in the form of voice answer or provides a connection to a "live" operator.


Q. How is integration with existing applications handled?

Interactive Voice Response (IVR) is a phone system application that prompts callers with recorded messages and options and processes voice input and/or touch-phone keypad selections from these menus. The IVR script responds to this input by providing appropriate information in the form of voice answer or provides a connection to a "live" operator.


Q. How long does it take to implement?

IVR applications can be developed by DSC's professional staff in a timely manner. Prior to signing an agreement, DSC personnel will analyse the IVR requirements and these will be jointly approved by both you and DSC. Once the contract has been signed, DSC programmers will begin developing this application and will provide a test version for you to approve. Once approved and further tested, it will be implemented at our IVR call center or shipped to you with your IVR phone system. This entire process generally takes just a few days or weeks, depending upon the complexity of this application.


Q. Who develops my IVR application?

Your IVR program can be developed by DSC personnel or can be programmed by your own staff. If your application is running on our call center, DSC personnel will create the IVR program required to answer your calls. If you chose to develop your own applications, DSC provides a complete IVR Users Guide as well as training which can help your developers create and maintain your own applications.


Reviews

Add Review
User

PIYUSH PARAMJEET

useful service providing
Overall

12th January, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • I bought software from here..cheaper and it works perfect?
  • Cons -
  • No Cons
User

Vikas Kumar

great purchase
Overall

5th January, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Techjockey saved us a lot of time by suggesting a few programs that would work for us.
  • Cons -
  • No Cons

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