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Deetya Soft IVR

Brand: Deetya Soft

  • 4.2

  • 5 Ratings

Deetya Soft IVR software is one of the best inbound call center software that allows you to run data analytics, encourages reporting and comes with options to prevent call failover. Being a messaging collaboration software, Deetya Soft IVR comes with capabilities to let agents pick calls on priority...

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Starting Price
₹15600

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Starting at ₹15,600

Deetya Soft IVR Software Overview

Deetya Soft IVR software is one of the best inbound call center software that allows you to run data analytics, encourages reporting and comes with options to prevent call failover. Being a messaging collaboration software, Deetya Soft IVR comes with capabilities to let agents pick calls on priority and generate call tracking reports.

Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its sticky agent feature.

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Deetya Soft Company Details

Founded Year:  2014

IVR guru - Virtual Phone Number, B2B Lead Generation, Employee Tracking System, Customer Lead Management, Lead Identification,

Director/Founders Parshan Vashisht
Company Size 1-100 Employees

Deetya Soft IVR Pricing & Plans

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Key Features
  • 12 Month Validity
  • 12000 Minute Free
  • 4000 Alert SMS
  • 5 Agents
  • 3 Departments
Starting at ₹15600
    • Licenses

      Licenses
      Licenses

Key Features

  • 12 Month Validity

  • 12000 Minute Free

  • 4000 Alert SMS

  • 5 Agents

  • 3 Departments

Deetya Soft IVR Features

  • icon_check Analytics & Reporting
    Deetya Soft IVR is a messaging collaboration software that allows you to run data analytics and encourages reporting.
  • icon_check Call Failover
    Deetya Soft IVR is a messaging and collaboration software that comes with options to prevent call failover.
  • icon_check Call Tracking Reports
    Deetya Soft IVR lets you generate calls tracking reports.
  • icon_check Call Pick Priority
    Call pick Priority
  • icon_check Access Control
    Access control
  • icon_check Remote Access
    Deetya Soft IVR is a messaging collaboration software that gives you remote access options so that you can work from
  • icon_check Call Recording
    Deetya Soft IVR provides you with call recording features so that you can monitor calls and use them for training
  • icon_check Alerts
    Deetya Soft IVR sends missed call alerts so that you do not miss on any calls.
  • icon_check Virtual Number
    Deetya Soft IVR provides you with options to create virtual numbers to evaluate your marketing campaigns.
  • icon_check Sticky agent
    Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its
  • icon_check Outbound Call Center
    Deetya Soft IVR is one of the best messaging collaboration software that lets you make outbound calls to customers.
Deetya Soft IVR Demo Video play icon

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Deetya Soft IVR Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Communities
Language
English
Training Resources
Videos

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Deetya Soft IVR Review

4.2

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.4
  • Value for Money 4.4
  • Ease of Use 4.2
  • Customer Support 3.9

86% Recommend this Product

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Articles for Deetya Soft IVR

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Where does the voice application or IVR stored?

The Voice Applications or IVRs are stored on the servers in data-centre.

How can we handle integration with existing applications?

Integration with the existing applications or website can be done through APIs.

Which format of audio files are supported by Deetya Soft IVR?

The format supported by Deetya Soft IVR are asterisk server compatible .wav and .MP3 formats.

Can I get a demo or trial of messaging collaboration software I am going to purchase?

Yes, you will get a demo of Deetya Soft IVR.

Why is an employee not getting any calls?

There can be several reasons for this: -In case, it’s a new employee, then he needs to be added before calls get routed to him. -Incorrect mobile number is added. -The working hours of the employees might not fall in the time when you are expecting a call. -Priority set for that employee may be low. -Employee maybe disabled in the Virtual number's employee list.

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