IVR Cloud Telephony Service System is an efficient tool for routine inbound inquiries, as well as common outbound notifications by IVR Guru. IVR acts as a reception hosted virtually in a cloud telephony environment providing a 10 digit mobile number or a landline number, on which the customers can call 24x7. The customers are greeted with a customized message as per your requirements and can select the extension pre-defined by you to speak with the concerned team member or leave a voice mail.
Notjust Flat Dot Dom
The Voice Applications / IVRs are stored on our servers in data-center.
Integration with the existing applications / website can be done through APIs.
The format supported are asterisk server compatible .wav and .MP3 formats.
You may not get SMS under following circumstances: The Virtual Number may not be configured to send SMS to employees/executives. Please contact the system admin to review the settings for the Virtual Number. If the number of characters of SMS is more than 140 then the operator may drop the SMS and not delivered to your mobile. Sometimes short lived problem can occur at the SMS operator end and the SMS may not be delivered until the operator resolves the technical problems at its end. Lastly sometimes, due to network traffic, you might get the SMS a little later but surely within 1-2 min of the call getting over.
There can be several reasons for this: If its a new employee, this employee needs to be added before the calls get routed to him/her. Mobile number added is incorrect. Employee working hours might not fall in the time when you are expecting a call. There may be low priority set for that employee. Employee maybe disabled in the Virtual number's employee list.
Search Software Easily