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Deetya Soft IVR logo
Deetya Soft IVR

by : Deetya Soft


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Deetya Soft IVR logo

Deetya Soft IVR

by : Deetya Soft

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Brand: Deetya Soft

Type: Software

Operating System: Windows, iOS

Free Trial Available: No

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Deetya Soft IVR Software Overview

Deetya Soft IVR software is one of the best inbound call center software that allows you to run data analytics, encourages reporting and comes with options to prevent call failover. Being a messaging collaboration software, Deetya Soft IVR comes with capabilities to let agents pick calls on priority and generate call tracking reports.

Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its sticky agent feature. ???????

Deetya Soft IVR Features

  • checkbox Analytics & Reporting Deetya Soft IVR is a messaging collaboration software that allows you to run data analytics and encourages reporting.
  • checkbox Call Failover Deetya Soft IVR is a messaging and collaboration software that comes with options to prevent call failover.
  • checkbox Call Tracking Reports Deetya Soft IVR lets you generate calls tracking reports.
  • checkbox Call Pick Priority Deetya Soft IVR is a messaging collaboration software that comes with capabilities to let you pick calls on priority. 
  • checkbox Access Control Deetya Soft IVR is a bulk SMS software in India that lets you monitor and limit the access of information by employees.
  • checkbox Remote Access Deetya Soft IVR is a messaging collaboration software that gives you remote access options so that you can work from
  • checkbox Call Recording Deetya Soft IVR provides you with call recording features so that you can monitor calls and use them for training
  • checkbox Alert Deetya Soft IVR sends missed call alerts so that you do not miss on any calls.
  • checkbox Virtual Number Deetya Soft IVR provides you with options to create virtual numbers to evaluate your marketing campaigns.
  • checkbox Sticky agent Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its
  • checkbox Outbound Call Center Deetya Soft IVR is one of the best messaging collaboration software that lets you make outbound calls to customers.

Deetya Soft IVR Plans & Pricing

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Deetya Soft IVR Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows, iOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English

Deetya Soft IVR Reviews

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.
Mr.Satyajit De
16, Jun 2017
star star star star star
I stumbled across Techjockey at the start of my research into best in breed vendors for a software. I didn't know what to expect, but I was contacted within an hour of my submission and within 24 hours had been provided with a list of 5 potential vendors. All of these then reached out to me within 48 hours, I didn't have to do a thing. We have arranged demos from four of the five, after discounting one potential vendor as not the right solution. Techjockey followed up on a couple of occasions to see if I needed any further support or help. The overall experience has been great, and I genuinely feel that they know their stuff and think and act independently, to provide the best service possible to the end user.

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Deetya Soft IVR FAQ

Q. Where does the voice application or IVR stored? arrow

A. The Voice Applications or IVRs are stored on the servers in data-centre.

Q. How can we handle integration with existing applications? arrow

A. Integration with the existing applications or website can be done through APIs.

Q. Which format of audio files are supported by Deetya Soft IVR? arrow

A. The format supported by Deetya Soft IVR are asterisk server compatible .wav and .MP3 formats.

Q. Can I get a demo or trial of messaging collaboration software I am going to purchase? arrow

A. Yes, you will get a demo of Deetya Soft IVR.

Q. Why is an employee not getting any calls? arrow

A. There can be several reasons for this: -In case, it’s a new employee, then he needs to be added before calls get routed to him. -Incorrect mobile number is added. -The working hours of the employees might not fall in the time when you are expecting a call. -Priority set for that employee may be low. -Employee maybe disabled in the Virtual number's employee list.

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