Deetya Soft IVR Software Overview

Deetya Soft IVR software is one of the best inbound call center software that allows you to run data analytics, encourages reporting and comes with options to prevent call failover. Being a messaging collaboration software, Deetya Soft IVR comes with capabilities to let agents pick calls on priority and generate call tracking reports.

Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its sticky agent feature. ???????

Deetya Soft Brand Details

Brand Name	Deetya Soft
Information	IVR guru - Virtual Phone Number, B2B Lead Generation, Employee Tracking System, Customer Lead Management, Lead Identification,
Founded Year	2013
Director/Founders	Parshan Vashisht
Company Size	1-100 Employees
Other Products	Deetya IVR Guru

Deetya Soft IVR Features

Analytics & Reporting

Deetya Soft IVR is a messaging collaboration software that allows you to run data analytics and encourages reporting.

Call Failover

Deetya Soft IVR is a messaging and collaboration software that comes with options to prevent call failover.

Call Tracking Reports

Deetya Soft IVR lets you generate calls tracking reports.

Call Pick Priority

Deetya Soft IVR is a messaging collaboration software that comes with capabilities to let you pick calls on priority.

Access Control

Deetya Soft IVR is a bulk SMS software in India that lets you monitor and limit the access of information by employees.

Remote Access

Deetya Soft IVR is a messaging collaboration software that gives you remote access options so that you can work from

Call Recording

Deetya Soft IVR provides you with call recording features so that you can monitor calls and use them for training

Alert

Deetya Soft IVR sends missed call alerts so that you do not miss on any calls.

Virtual Number

Deetya Soft IVR provides you with options to create virtual numbers to evaluate your marketing campaigns.

Sticky agent

Deetya Soft IVR is collaboration software that lets customers connect with the same agent over and over again with its

Outbound Call Center

Deetya Soft IVR is one of the best messaging collaboration software that lets you make outbound calls to customers.

Deetya Soft IVR Plans & Pricing

Deetya Soft IVR price is available on request

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Deetya Soft IVR Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows iOS
Desktop
Web-Based
All Industries
All Businesses
English

Deetya Soft IVR Reviews

Have recommended this product

Overall Score

4.0/5

Based on 1 Reviews

Features 4.4/5

Value for Money 4.8/5

Ease of Use 4.9/5

Customer Support 4.6/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

MD

Mr.Satyajit De

User

Overall

4.1/5

Features

4.4/5

Value for Money

4.8/5

Ease of use

4.9/5

Customer Support

4.7/5

“great service, very satisfied with it.”

Pros : I stumbled across Techjockey at the start of my research into best in breed vendors for a software. I didn't know what to expect, but I was contacted within an hour of my submission and within 24 hours had been provided with a list of 5 potential vendors. All of these then reached out to me within 48 hours, I didn't have to do a thing. We have arranged demos from four of the five, after discounting one potential vendor as not the right solution. Techjockey followed up on a couple of occasions to see if I needed any further support or help. The overall experience has been great, and I genuinely feel that they know their stuff and think and act independently, to provide the best service possible to the end user.

Cons : N/A

Posted - Jun 16, 2017

See all Deetya Soft reviews

Compare Deetya Soft IVR With other Contact Center Solutions

Contact Center Solutions

Deetya Soft IVR

PRICE ON REQUEST

Reviews (1 reviews)

Ease of Use 4.9

Value for Money 4.8

Features 4.4

Customer Support 4.6

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(1) Product Selected

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Deetya Soft IVR FAQ

Q. Where does the voice application or IVR stored?

A. The Voice Applications or IVRs are stored on the servers in data-centre.

Q. How can we handle integration with existing applications?

A. Integration with the existing applications or website can be done through APIs.

Q. Which format of audio files are supported by Deetya Soft IVR?

A. The format supported by Deetya Soft IVR are asterisk server compatible .wav and .MP3 formats.

Q. Can I get a demo or trial of messaging collaboration software I am going to purchase?

A. Yes, you will get a demo of Deetya Soft IVR.

Q. Why is an employee not getting any calls?

A. There can be several reasons for this: -In case, it’s a new employee, then he needs to be added before calls get routed to him. -Incorrect mobile number is added. -The working hours of the employees might not fall in the time when you are expecting a call. -Priority set for that employee may be low. -Employee maybe disabled in the Virtual number's employee list.