Fonada

What is Fonada?

Fonada is an interactive voice response software for NGOs, government agencies, and enterprises. It is a broadcasting solution that helps develop customer relationships and improve the brand's visibility. This IVR software supports adaptive routing and scalable SMS channels for sending text, video, audio messages to clients in bulk.

Fonada provides many exciting features to run promotions, ensure timely transactions and conduct user authentication. While bulk text messaging helps maximise your reach audio messaging helps conduct surveys and promotions. It also allows customers to raise their requirements via missed calls.

Modules by Fonada IVR Software

• Text messaging: The software is a reliable customer retention tool providing super-fast SMS delivery along with instant delivery reports.
• Audio messaging: The interactive voice response software provides a retry mechanism for bulk inbound calls to previously unreachable numbers. You can also use the feature for multichannel dialing and collecting user responses through touch tones. 
• Missed call platform: Companies use missed call services to gauge customer interest and record customer details in their database for further engagement. 
• Integrated IVR calling: The IVR calling software provides a dedicated infrastructure with a multichannel dial for bulk calling. 
• Outbound dialler: You can use the voice response software for playing pre-recorded messages and making automated voice calls in bulk. 
• Call forwarding: The interactive voice response software enables automatic call forwarding for incoming customer calls. 
• Integrations: The software uses the HTTP method for integrating with websites, ERP/CRM systems, and other applications.
• Bulk voice campaigns: The IVR system software is used for scheduling bulk messages and calls for initiating voice campaigns.

Benefits of Fonada Software

• Charges are for only calls that could get connected
• Generates detailed reports for calls
• Boosts conversion with targeted lead generation across multiple platforms
• Highest ratings for inhouse technologies and SIP infrastructure
• Real-time reports on the behavior of the voice campaigns

Why Use Fonada IVR Solution

• Brand promotion: The software provides access to information broadcasting tools for promoting your services and products and maximizing brand visibility.
• Business growth: The IVR software solution provides specialized lead qualification and generation tools for boosting conversions, subscriptions, and enrolment.
• Customer engagement: Business feedback, targeted marketing offers, surveys, and polls to increase your business value and enhance brand loyalty.
• Customer connects: The software helps connect and communicate with the target audience via outreach programs.

Types of Communication Supported by Fonada

• Promotional SMS: Use the IVR software for sending promotions, discounts, and brand SMSs to existing and new customers.
• Transactional SMS: The voice response software lets you forward order/booking-related messages and informational and transactional texts to customers easily.
• OTP: Get access to routes for authentication, and dedicated funnels for sending OTPs and facilitating transactions and alerts.
• International & two-way SMSs: The IVR system software not only makes it easy to forward messages to international users but also sends/receives SMSs over multiple networks.
• Bulk SMS: Strengthen existing customer relations and generate new leads by sending targeted messages in bulk to all your prospects.
• SMPP: Scalable and dedicated SMPP gateways with adaptive routing for outbound network helps send high-volume messages.

Key Functionalities by Fonada

• Text messaging for sending super-fast bulk SMSs
• Audio messaging for automated voice calls
• Missed call platform for gauging customer interest
• Image and video messaging for higher interaction
• Enterprise CRM for enhancing business performance

How Does Fonada Work?

The latest version of Fonada broadcasting software is primarily used for sending bulk messages in the form of text, audio, and video. It has an intuitive interface and is simple to use. In addition, Fonada can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Fonada demo at Techjockey.com. 

How to Use Fonada?

Get started with Fonada in 5 simple steps

• Step 1: Buy Fonada installation key from techjockey.com
• Step 2: Directly login through the official website
• Step 3: Sign up & create your account
• Step 4: Add users & assign permissions
• Step 5: Get started with Fonada

What is the Price of Fonada? 

Fonada IVR software price is available on request at techjockey.com. 

Fonada price may vary based on customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.