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Cloud Dial

Brand: Cloud Dial

  • 3.9

  • 3 Ratings

  • A cloud telephony solution that helps manage business calls and communication efficiently.
  • Enables calling from multiple devices, such as mobile and computer, easily.
  • Reduces the need for physical phone systems and complex setup processes.
  • Improves communication flow and helps teams stay connected without interruptions.
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Starting Price
₹12,000 excl.GST
₹ 14,160 incl. GST

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Starting at ₹12,000
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Cloud Dial Software Overview

What is Cloud Dial?

Cloud Dial is a cloud telephony solution that helps businesses manage their calling system through the internet instead of traditional phone lines. It enables organizations to remain in touch with their clients and employees through online communication devices.

This platform can be used by companies that desire a scalable and reliable manner of managing calls without relying on physical phone systems. It assists users in making and accepting calls using various gadgets such as mobile phones, computers, or office phones.

Cloud Dial is also allowing businesses to handle communication more easily and remain available even when working away. It can apply to both big and small companies that desire to enhance the communication process and never miss crucial calls.

Why Choose Cloud Dial?

  • Ensures reliable communication: It assists businesses in remaining in touch with customers and teams, making sure that calls are not missed and communication proceeds without issues.
  • Works from anywhere: It enables users to receive and call with their mobile or computer, and does not complicate remote work and communication.
  • Reduces hardware dependency: It does not require the use of physical phone systems in operation, and businesses can handle communication on a more digital level without extensive configuration and maintenance.
  • Improves call management: It assists in managing both incoming and outgoing calls in an organized manner, and therefore, it becomes easier to manage high volumes of customer communication.
  • Enhances business productivity: It reduces the time spent by the business as it simplifies the communication process, which allows the teams to concentrate more on work and less on handling calls.

Cloud Dial Pricing

Cloud Dial pricing starts at INR 12,000 per year on Techjockey. Several parameters, including additional functionality, deployment type, and total number of users, determine pricing. For more details about the product, please contact our product team to discuss pricing and promotions.

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Cloud Dial Company Details

Founded Year:  2017

Cloud telephony provides high quality business grade voice and advanced call features.

Director/Founders Cloud Dial
Company Size 1-100 Employees

Cloud Dial Pricing & Plans

Startup

Calculated Price

12000 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • 6 Channels

  • 3 User Included (Forwarding Numbers)

  • Programmable Extensions

  • Multilevel IVR

Medium

Calculated Price

24000 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • 10 Channels

  • 5 User Included (Forwarding Numbers)

  • Programmable Extensions

  • SuperConference

Premium

Calculated Price

40200 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • 14 Channels

  • 7 User Included (Forwarding Numbers)

  • Programmable Extensions

  • CRM Integration

Cloud Dial Features

  • icon_check Manage & Control Remote Agent
    Monitor and manage remote agents in real time with centralized dashboards, enabling supervisors to control performance and call
  • icon_check Improve SLA During Peak hours
    Automatically distribute incoming calls during peak hours to available agents to maintain service levels and reduce customer wait
  • icon_check Agent Availability Report
    Generate detailed reports showing agent availability, login hours, idle time, and activity to optimize workforce planning.
  • icon_check Agent Management
    Easily manage agent profiles, permissions, shifts, and call roles from a centralized system to streamline operations and team
  • icon_check Use on-demand/ on-call agent
    Enable on-demand agents to log in and handle calls instantly during busy periods, ensuring flexible staffing and uninterrupted
  • icon_check Call Monitoring
    Supervisors can listen to live calls in real time to ensure quality standards, provide feedback, and maintain customer service
  • icon_check Call Barging
    Allow supervisors to instantly join live calls between agents and customers to assist, guide, or resolve issues during
  • icon_check Work From Home
    Empower agents to work from home using cloud telephony systems while maintaining secure communication and full call center
  • icon_check Virtual Number
    Provide virtual phone numbers for businesses to receive and manage calls from any location without requiring physical phone lines.
  • icon_check Integration
    Integrate cloud telephony with CRM, helpdesk, and business applications to synchronize call data and enhance customer management.

Cloud Dial Specifications

Supported Platforms
Windows Windows iOS iOS Android Android
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
Telecom
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Language
English

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Cloud Dial Review

3.9

Out of 5

img

Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 3.8
  • Value for Money 4
  • Ease of Use 3.8
  • Customer Support 4.1

83% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does Cloud Dial cost?

Cloud Dial pricing starts at INR 12,000 per year on Techjockey.

Who uses Cloud Dial?

Businesses, customer care teams, and sales teams use Cloud Dial to make and receive calls and enhance communication with clients.

Does Cloud Dial offer a free trial?

Yes, Cloud Dial can provide a free trial or demo, which can help the user explore the platform and then select a paid plan.

How does Cloud Dial work?

Cloud Dial operates online, and people can easily make and receive calls using either mobiles or computers.

Is Cloud Dial easy to use?

Yes, Cloud Dial is user-friendly and has a simple interface, which enables the user to handle the calls without technical expertise.

Can Cloud Dial support remote teams?

Yes, Cloud Dial enables the teams to maintain contact with each other regardless of their physical location, and it applies to both remote and hybrid workplaces.

Is Cloud Dial secure for business communication?

Yes, Cloud Dial provides safe systems to keep the communication information safe and make the calling process safe for businesses and their customers.

Can Cloud Dial handle high call volumes?

Yes, Cloud Dial is created to process great volumes of calls effectively to ensure that businesses can communicate with their customers without delays.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.