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R Plus AMC Management Software
R Plus AMC Management Software
R Plus AMC Management Software
R Plus AMC Management Software
R Plus AMC Management Software
R Plus AMC Management Software
R Plus AMC Management Software
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R Plus AMC Management Software

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(4.5) (2 R Plus AMC Management Software Reviews)

66%

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About R Plus AMC Management Software

Every service based industry provides service to their customer to retain them by taking AMC. AMC stands for Annual maintenance contract where the company charges some lumpsum amount from their customer for the specified product for a fixed period of time and fixed services. One can manage their AMC service by using R Plus AMC management software, to create new AMC go to add AMC. On selecting R Plus AMC management software, a client the software will automatically populate customer detail from customer master. One needs to select the AMC period, it might be 6months, 1 year, 2 years etc according to customer’s interest. Specify the AMC start date, the software will calculate the end date based on the AMC period. One can manage multiple terms and conditions against the customer.

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R Plus AMC Management Software Features

When you add AMC an agreement will be automatically generated against the AMC. This agreement contract is a proof of new AMC for a particular time period. You can add multiple AMC terms and conditions in the master and you can use that while creating AMC. This will help you to maintain different terms and conditions based on client and product.
When you create AMC, periodic services will be automatically created in the software. For eg. you have an contract with one of your customer for 1 year and you agreed that you will give 4 services. So the software will schedule 4 services for every 3 months in 1 year. You can see how many services have been schedule and for which customer. Software will remind you whenever the current date is near to the service date. So you can make sure that all service given to the customer on time.
In dashboard you can see the reminders of AMC as well as AMC Service. AMC reminder will let you know what are the amc going to end, so you can ask the customer to renew the AMC. AMC service reminder will remind you to give service for the particular customer.
AMC Management Software has smart summary in dashborad. This will have the summary of AMC or Annual Maintenance Contract, AMC Service and Complaints. You can see how many amc services are open and how many are pending. This will have summary of single service also. Also you can see how many complaints are open and how many complaints are pending. When you click on the link it will directly take you to the corresponding report.
Graphical representation is a powerful message conveying technique which is used to summarize the message. In our AMC Management Software you can see the summary of complaints in graphical representation in dashboard itself. Statuswise Complaint Summary will let you know the number of complaints under each status. You can analyze how many complaints you are getting monthly using Monthly Complaint Summary Chart. You can categorize the complaints according to the type of the complaint. To do this you need to add complaint type in complaint type master. Whenever a complaint/ticket raised you need to select which type of complaint it is. This will help you to analyze which type of complaint you are getting many times.
It is important know and understand the benifit of relationship with customer. To analyze this first of all we should know how much service we are giving to particular customer. Somtimes service provider gives more service and support to their client above their profit. Finally there is no use of having such customer as there is no profit. Our AMC Management Software will help you know all complaints,amc warrnty status and sales warrnty status in one click.
When you sale a product you might give a warrenty period for the same. In this warrenty period any time customer can come up with issue to fix with free of cost. But it is important to identify whether the customer's product in warrenty or not. AMC management software will track the serial number when you sale. To do this you have to mention the serial number when you do sales entry. So the software will have the record of which product will expire when. You just need to select the warrenty period, it might be 1year, 2years etc. End date will be automatically calculated by the software. When the custome come for service we can check their serial number using track serial number.
Quotation Reports Open Quotation:- List of all quotations with status open Quotation By Client:- Search quotations by client Quotation By Category:- Search quotation by quotation category like Complaint,Sales,AMC etc Quotation By Status:- Find quotations by its status Sales Reports Scheduled Sales Services:- List of services scheduled against each sale Sales By Customer:- Get the list of sales by customer Sales By Status Report:- Find the sales by status like Open, Converted to AMC etc Advanced Search Sales:- Search sales by customer, date range, status and bill number Open Sales Order:- List of open sales orders AMC Reports AMC by Client:- Find AMC list by client AMC By Type:- Search AMC by amc type like comprehensive and non-comprehensive AMC by Status:- Find AMC by Status Advanced Serahc AMC:- Search amc by client, amc date, amc type etc. AMC Service by Client:- Find the list of amc service by client Complaint Reports Open Complaint:- Get all open complaints Complaint By Client:- Find complaints by client Complaint By Engineer:- Get list of complaints by engineer Complaint by Type:- Find list of complaints by complaint type

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R Plus AMC Management Software Specifications

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R Plus AMC Management Software Reviews

66% Highly Recommended

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

SISL Infotech

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thanks for the assistance

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Sep 10 2018

Jitta Raghavender

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Very quick service

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Sep 3 2018

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