Reelo

What is Reelo?

Reelo is the #1 marketing, loyalty, and CRM platform built exclusively for restaurants. Trusted by 32,000+ F&B businesses globally, from standalone cafes and QSRs to multi-outlet fine dining chains and breweries. Reelo turns first-time diners into loyal regulars through smart campaigns, powerful loyalty programs, and data-driven insights that drive real, measurable revenue.

Reelo is a loyalty management software mainly designed for restaurants, cafes, and food businesses. It helps businesses create loyalty programs that reward customers for repeat visits and purchases. Restaurants can give points, cashback, discounts, or free items to encourage customers to return more often. The platform also collects customer data such as visit history, preferences, and spending habits.

Using this data, businesses can send personalized marketing campaigns through WhatsApp, SMS, or email. Reelo also allows automated messages like birthday offers, reminders, and win-back campaigns. The software integrates with restaurant POS systems to track orders and rewards automatically. It also provides analytics and reports to help businesses understand customer behavior.

Why Choose Reelo Software?

• Customizable Loyalty Programs: Customize your program name, branding, and reward structure to match your brand identity.
• Flexible Reward Options: Offer rewards such as points, cashback, free items, or tiered perks to motivate customers.
• Multi-Location Experience: Deliver a consistent loyalty experience across all restaurant locations.
• Automatic Customer Enrollment: Diners are automatically enrolled in the loyalty program during their first purchase.
• No Physical Loyalty Cards: Digital loyalty programs remove the need for paper cards.
• Automated Notifications: Send automatic reminders, expiry notices, and confirmations to customers.
• POS System Integration: Easily integrates with restaurant POS systems without extra hardware.
• No Staff Training Needed: Works with existing systems, so staff can use it without special training.
• Minimum Spend Controls: Set minimum spending thresholds to qualify for loyalty benefits.
• Smart Redemption Limits: Control daily redemption limits to protect profit margins.
• Exclusive Customer Perks: Offer perks like free items, cashback, or special dining experiences instead of discounts.
• Reduce Third-Party Dependency: Bring customers back directly instead of relying on food aggregators.
• Customer Lifetime Value Tracking: Monitor the long-term value of your customers.
• Redemption Behavior Insights: Track how customers redeem rewards and adjust offers accordingly.
• Repeat Visit Analytics: Measure how often customers return to your restaurant.
• Data-Driven Loyalty Decisions: Identify what motivates customers and optimize loyalty strategies.
• ROI Tracking: Measure the real business impact of loyalty programs.
• Automated Marketing Campaigns: Send automated campaigns via WhatsApp, SMS, and email.
• Personalized Customer Communication: Deliver personalized offers and messages based on customer behavior.
• Customer Data Collection: Capture customer data such as visit frequency and spending habits.

Benefits of Reelo Software

• Increases Repeat Customers: Encourages diners to visit more frequently through rewards.
• Boosts Restaurant Revenue: Loyal customers tend to spend more over time.
• Improves Customer Engagement: Keeps customers connected with personalized campaigns.
• Better Customer Insights: Provides detailed reports and analytics about customer behavior.
• Stronger Brand Loyalty: Builds long-term relationships with diners.
• Marketing Automation: Reduces manual marketing work with automated campaigns.
• Referral Program Support: Encourages customers to invite friends and grow the customer base.
• Membership Programs: Create VIP memberships and exclusive offers for loyal guests.
• Easy Campaign Creation: Launch marketing campaigns quickly using ready-made templates.
• Centralized Customer Management: Manage loyalty, feedback, campaigns, and analytics from one platform.

Reelo Pricing

Reelo price is available for INR 2,500/outlet/month (billed annually at INR 30,000 + GST) at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.