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Refiner

Brand: Refiner

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Starting Price
$149

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  • Description

  • Pricing

  • Features

  • Specification

  • Review

Starting at $149

Refiner Software Overview

Refiner Company Details

Founded Year:  2019

Highly customizable in-product surveys that yield high response rates coupled with advanced user targeting for segmented & specific insights.

Director/Founders Moritz Dausinger
Company Size 1-100 Employees

Refiner Pricing & Plans

Essentials
Starting at $149
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Monthly Active Users-5000

  • Unlimited survey responses

  • All survey types

  • Access to all survey features and question types

  • User Segmentation

  • AI Response Tagging

  • Reporting Dashboards

Growth
Starting at $279
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Monthly Active Users-5000

  • Everything from Essentials

  • Unlimited survey responses

  • Track user events

  • Translate with AI

  • CDP Integrations (Segment & Rudderstack)

  • CRM Integrations (HubSpot & Salesforce)

Refiner Features

  • icon_check Surveys & Feedback
    Builds surveys that collect customer feedback within web apps, mobile apps, email, or shared link pages.
  • icon_check Mobile SDK
    Integrates surveys into mobile platforms via iOS, Android, React Native, and Flutter SDKs.
  • icon_check Targeted triggering
    Launches surveys based on user behavior like page views, events, or time delays.
  • icon_check User Segmentation
    Creates user groups dynamically based on traits, events, and response history.
  • icon_check Response tagging
    Automatically categorizes survey answers with tags to help classify feedback patterns.
  • icon_check NPS measurement
    Calculates Net Promoter Score surveys to quantify user likelihood to recommend a product.
  • icon_check CSAT measurement
    Measures customer satisfaction via rating questions embedded in survey flows.
  • icon_check Multi channel distribution
    Sends surveys through web, in-app, email, and external shareable survey links.
  • icon_check Custom Branding
    Adjusts survey visual elements such as colors, images, and CSS for consistent design.
  • icon_check Templates
    Provides pre-built survey templates for common use cases like NPS, CSAT, and PMF.
  • icon_check Import/Export Management
    Exports survey response data for use outside the Refiner platform or in other tools.
  • icon_check Integration interfaces
    Connects with external services like analytics, CRM, and messaging platforms.
  • icon_check Webhook Integration
    Sends survey events and responses to external endpoints in real time.

Refiner Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated
Compliance Regulation
HIPAA CCPA

Refiner Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.