ServiceMax Software Pricing, Features & Reviews
What is ServiceMax?
ServiceMax is a field service management solution designed to streamline business operations in various industries, such as medical, energy, mining, manufacturing, and utilities. The platform simplifies the management of customer contracts and presents information in a user-friendly format to ensure accuracy and accessibility for employees.
Advanced scheduling matrices assist in optimizing technician time and enhancing overall operational efficiency. The system allows businesses to track parts, handle returns, and manage repairs seamlessly. Built on the Salesforce.com Chatter platform, it serves as the social network component within the system. It allows technicians to troubleshoot issues by sharing pictures and questions.
Why Choose ServiceMax Software?
- The field service management solution maintains a detailed record of all service interactions with each customer.
- It allows you to track warranty lifespans, automate claims processing, and ensure warranty compliance.
- The platform empowers technicians with mobile access to work orders, customer information, and service tools.
- It optimizes technician routes for efficient travel time and minimizes wasted time between jobs.
- The field service management tool provides real-time visibility into parts inventory levels to avoid stockouts and delays.
Benefits of ServiceMax Platform
- The field service management solution streamlines call center operations with call routing, logging, and first-call resolution features.
- It automates the creation and delivery of accurate customer invoices for services rendered.
- The platform provides a mobile app for customers to interact with your service organization, request service, and track progress.
- It allows you to track customer service agreements and entitlements to ensure proper service delivery.
- The field service management tool provides a central repository for service knowledge, troubleshooting guides, and best practices.
Pricing of ServiceMax Field Service Management Software
ServiceMax pricing details are available on request at techjockey.com.
Its price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.