Shiprocket - Onboarding & Order Processing

Shiprocket

Name: Shiprocket
Brand: Shiprocket
Rating: 4.50 (11 reviews)

Brand : Shiprocket

4.5
11 Ratings & 11 Reviews
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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page.

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better...Read more

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Shiprocket Software Pricing, Features & Reviews

What is Shiprocket?

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments.

The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
Customers can place bulk orders at once.
Additionally, users can track orders via email or text notifications in real-time.
The COD and Billing Reconciliation dashboard provide insightful business analytics.
Shiprocket is integrated with all the top e-commerce channels.
Increased Reach at lower shipping costs
Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps:

Select the best shipment for your orders
Choose a preferred courier partner
Pack your orders and hand over to the courier partner
Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.

Shiprocket Pricing & Plans

Shiprocket price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Grow your ecommerce business

Reduce Shipping costs & Increase Reach Domestic Shipping charge: Starts at Rs. 20/500gms, International shipping: Starts at Rs 110/50gms. Integration with top 17 courier partners Deliver to 29000 serviceable pin codes in India & 220 countries*

Improve shipping quality

Reap the benefits of Courier Recommendation Engine Reduce undelivery with NDR and RTO dashboards Process bulk orders in a few clicks

Superior experience for your customers

Effective order tracking via SMS and Email notifications White labeled shipment tracking page Easy pickup for return order requests

Automated shipping & Reduce efforts

Integrated to all major channels like Amazon, Shopify, Magento etc. Business analytics to help you make informed decisions Pickup from multiple locations

Get Shiprocket Demo

We make it happen! Get your hands on the best solution based on your needs.

Shiprocket Features

Order Management The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can
Shipping It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.
Insurance Policy Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.
Customizable Dashboard Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse
Inventory Management It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel
NDR Management This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.
Prepaid & COD Payment Options You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.
Order Tracking Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered
API Integration If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on
Retail Management Users can procure their desired items for their personal use with Shiprocket.
Global Shipping Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.
Communication The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to
Courier Recommendation It works smoothly with over 17 top courier partners from a single platform without depending on any.
Discounted Shipping Rates Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.

Shiprocket Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Integration:
Language:

Windows iOS Android
DesktopMobile
Web-Based
E-Commerce
Logistics
Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
Phone, Email
API Integration
English

Shiprocket Reviews

Have recommended this product

Overall Score

4.5/5

Based on 11 Reviews

Features 4.4/5

Value for Money 4.3/5

Ease of Use 4.7/5

Customer Support 4.4/5

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools.” Rohit Banodha - Apr 15, 2024

pros_icon “it provides many options to choose courier partner, it also shows pickup delivery and many more.” Dinesh Mahinpal - Feb 22, 2022

pros_icon “It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.” Hitesh - Feb 21, 2022

Cons

cons_icon “Face login problem through mobile. I feel support system is not good.” Dinesh Mahinpal - Feb 22, 2022

cons_icon “Support service is not that much good. Sometimes they take time to response.” Vikash Sharma - Feb 19, 2022

Rohit banodha

Verified reviewer:

Individual

Software user since: 6-12 months

Reviewed on: Apr 15, 2024

4.6/5

“Streamlining Shipping with Shiprocket”

Pros : As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools.

Cons : However, one drawback I've encountered is occasional delays in reflecting funds in the Shiprocket wallet despite deductions. Despite this minor issue, Shiprocket remains a reliable shipping solution.

Switched from : Orange Manager

Reason to switch : Shiprocket offers a comprehensive solution for shipping needs, catering to various transportation modes and partners. Users can select the most suitable option for their requirements, with added discounts to facilitate cost-effective shipping. Whether sending parcels to relatives or receiving packages from distant locations, Shiprocket ensures seamless transactions and reliable delivery services.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Nikhil

Verified reviewer:

, E-commerce

2-100 Employees

Software user since: 6-12 months

Reviewed on: Apr 13, 2024

4.5/5

“A Look into Shiprocket: Simplifying eCommerce Shipping”

Pros : Shiprocket offers a convenient solution by providing access to multiple courier partners on one platform. This allows businesses to choose the best courier service based on cost and delivery time.

Cons : One drawback of Shiprocket is its complex control panel, which can be challenging for beginners to navigate. Users often find themselves needing specific training sessions to fully utilize the platform for their daily tasks.

Reason to switch : Shiprocket stands out for its diverse courier options and excellent customer support. With us, businesses can streamline their shipping process and expand their reach in the competitive eCommerce businesses.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Asha Khemkar

Verified reviewer:

Human Resources, Arts and Crafts

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 13, 2022

4.5/5

“Excellent Services and Awesome Experience”

Pros : I've been using shiprocket for the past year because it's a user-friendly, economical, and most practical approach to organise logistics. The customer care system is also very prompt and provides quick fixes. Simple booking, tracking, and tracing options at the touch of a finger on a mobile device. I'm grateful for them and wish them the best.

Cons : NO CONS

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

See all Shiprocket reviews

Shiprocket Company Details

Brand Name	Shiprocket
Information	Shiprocket is an e-commerce shipping platform that enables cost-effective shipping for direct-to-consumer retailers.
Founded Year	2017
Director/Founders	Gautam Kapoor, Saahil Goel, Vishesh Khurana
Company Size	1-100 Employees
Other Products	Shiprocket 360