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Sprinklr Insights dashboard
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Sprinklr Insights performance

Sprinklr Insights

Brand : Sprinklr Inc

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Sprinklr Insights is an AI-powered tool that helps businesses understand customers by analyzing feedback from social media, surveys, and digital channels in real time. ...Read more

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Sprinklr Insights Software Pricing, Features & Reviews

What is Sprinklr Insights?

Sprinklr Insights is a social listening tool that helps businesses understand their customers better by collecting and analyzing feedback from social media, surveys, and other digital channels.

It uses AI to process both solicited (like surveys) and unsolicited (like social media posts) data in real time. This helps companies spot trends, detect issues early, and make faster decisions.

It unifies customer feedback to give a complete view, reducing risks and improving strategies.

The tool also filters out noise like spam and shares insights with all teams, making customers happier. It’s designed to be fast and easy for front-office teams to use.

Why Choose Sprinklr Insights Software?

  • Real-Time Feedback: Captures customer feedback as it happens across social and digital channels.
  • AI-Powered Insights: AI-first approach to customer feedback management, delivering fast and accurate insights to teams.
  • Unified Data Sources: Combines solicited (surveys) and unsolicited (social media) data for a complete view.
  • Crisis Prevention: Detects issues early with an enterprise-grade Early Warning System.
  • Trend Identification: Spots emerging trends in customer behavior from unstructured data.
  • Noise Reduction: Filters out spam, bots, and irrelevant content using AI-powered tools.
  • Sentiment Detection: Analyzes customer emotions and intents to understand their feelings.
  • Comprehensive Listening: Accesses feedback from social, media, web, and traditional sources.

Benefits of Sprinklr Insights Software

  • Improved Decision-Making: Provides real-time insights to avoid delays in strategy.
  • Brand Risk Management: Monitors conversations to reduce risks from untracked feedback.
  • AI-Driven Surveys: Enhances surveys with AI for deeper insights and higher response rates.
  • Omnichannel Reporting: Distributes surveys across channels with unified reporting.
  • Video and Image Analysis: Identifies brand mentions in videos and images, not just text.
  • Anomaly Alerts: Automatically surfaces critical insights with AI-powered Anomaly Cards.
  • Custom Alerts: Sends smart and volumetric alerts tailored to your metrics.
  • Team Collaboration: Shares insights across teams to break silos and improve customer experience.
  • Scalable Solution: Supports complex needs, as shown by success with global brands.
  • Proven Results: Helped a tech company improve AI accuracy from 65% to 80+% across 12 languages.
  • Time Efficiency: Cut implementation timelines by 75% for a global tech company.
  • Customer-Centric Approach: Focuses on delivering insights to everyone who interacts with customers.

Sprinklr Insights Pricing

Sprinklr Insights price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Sprinklr Insights Pricing & Plans

Sprinklr Insights price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Sprinklr Insights Features

  • icon_check Social Listening Monitors 500 million daily conversations across 30+ channels to capture real-time customer feedback.
  • icon_check Product Insights Analyzes feedback from 900+ review sources and social media to understand customer perceptions of products.
  • icon_check Location Insights Provides real-time, location-based analysis of customer experiences and trends at specific business locations.
  • icon_check Smart Alerts Workflow Automatically notifies teams of metric changes or crises for swift, actionable responses.
  • icon_check Custom Dashboards & Reports Offers tailored dashboards and automated reports for personalized, shareable insights.
  • icon_check Audience & Conversation Insights Uncovers demographics, interests, and trends from social signals and engagement metrics.
  • icon_check Real-Time Analytics Delivers instant insights from billions of data points for timely decision-making.
  • icon_check Brand Monitoring Tracks brand mentions and KPIs across channels to protect reputation and gauge performance.
  • icon_check Conversation Clustering Groups conversations into themes to identify trends and customer needs efficiently.
  • icon_check Competitor Benchmarking Compares brand performance against competitors to identify strengths, gaps, and strategies.

Sprinklr Insights Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email
  • Live Online
  • English
  • AI Integrated

Sprinklr Insights Reviews and Ratings

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Sprinklr Inc Company Details

Brand Name Sprinklr Inc
Information Sprinklr provides enterprise software for customer experience management.
Founded Year 2009
Director/Founders Ragy Thomas
Company Size 1000+ Employees
Other Products Sprinklr Service, Sprinklr Marketing, Sprinklr Social

Sprinklr Insights FAQ

A Sprinklr Insights pricing information is available upon request at techjockey.com.
A No, Sprinklr Insights does not offer an Android and iOS mobile app.
A Sprinklr Insights is compatible with web browsers across Windows and macOS platforms.
A No, Sprinklr Insights does not offer a free trial.
A Sprinklr Insights uses AI to analyze customer feedback from 30+ channels, delivering real-time insights and actionable recommendations.
A Large enterprises and global brands like IBM, L’Oréal, and McDonald’s use Sprinklr Insights for customer experience management.
A Yes, Sprinklr Insights personalized demo is available upon request.
A No, Sprinklr Insights is not available for free, pricing is subscription-based for enterprise plans.

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