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Squadcast

Brand: Squadcast

  • 4.4

  • 4 Ratings

Squadcast’s incident response software is designed for SRE/DevOps, software engineers, managed service providers, etc., to respond to & resolve incidents, create on-call schedules & practice better site reliability engineering (SRE). This software alerts the right users about incidents/downtime based on the escalation policies created and also helps reduce alert noise with suppression r...

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Starting at $12

Squadcast Software Overview

What is Squadcast?

Squadcast’s incident response software is designed for SRE/DevOps, software engineers, managed service providers, etc., to respond to & resolve incidents, create on-call schedules & practice better site reliability engineering (SRE). This software alerts the right users about incidents/downtime based on the escalation policies created and also helps reduce alert noise with suppression rules. Moreover, Squadcast offers a mobile app on Android & iOS. Users can be alerted via push, SMS and call notifications.

Squadcast comprises numerous features such as incident reporting, on-scheduling, monitoring tool integrations, SLO tracker, etc. The SLO tracker feature helps businesses track error budget and service level objectives (SLOs). Users can also create runbooks and postmortems to learn from every incident and resolve incidents faster in the future.

With Squadcast, businesses can address and fix incidents, make their software more resilient, reduce their MTTR (mean time to resolve) rate, improve software delivery, and achieve reliability of any software.

Key Benefits of Using Squadcast Incident Response Software

There are numerous benefits of using Squadcast Software such as:

  • Promotes effective on-call alerting by clubbing duplicate alerts and suppressing unwanted alerts.
  • Offers incident analytics and insights to easily spot the areas of improvement.
  • Utilizes incident retrospective and postmortem templates to improve systems reliability.
  • Enables you to create status pages for every system to check its current status, past incidents, root cause analysis (RCAs), etc.
  • Enables you to suppress alerts for pivotal incidents to avoid non-essential alerts and notifications.
  • Send alerts to the concerned on-call teams for addressing incidents via SMS, emails, phone, chatOps, etc.
  • Enables you to set target SLOs and use related SLIs to track error budgets.
  • Helps you to know MTTR (mean time to resolve) and MTTA (mean time to acknowledge) for any type of incident through data analytics.

Why Choose Squadcast Incident Response Software?

There is a plethora of reasons to choose Squadcast Incident Response Software, such as:

  • On-call scheduling: Create and manage on-call schedules across time zones and also detect any gaps in your schedules
  • Automation rules: Reduce noise by creating custom deduplication and suppression rules
  • Tags: Create different tags for every incident based on priority, severity, alert type, etc.
  • Runbooks: You can create runbooks to create
  • Outgoing Webhooks: Easily send data from Squadcast to other platforms with webhooks.
  • SLO Tracker: Easily define SLOs and analyze SLO violations to track error budget.
  • Incident Metrics Dashboard: Easily view all the incident metrics such as MTTR, MTTF, MTTA, etc., through the centralized dashboard.

Pricing of Squadcast Incident Response Software

Squadcast Incident Management Software price details are available on request at techjockey.com. Please request a call back for subscription-related details and to avail offers on premium packages.

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Squadcast Company Details

Founded Year:  2017

Squadcast’s goal is to be the most user-friendly incident response platform. We help engineers do on-call scheduling and incident management, the SRE way.

Director/Founders Amiya Adwitiya
Company Size 1-100 Employees

Squadcast Pricing & Plans

Pro
Starting at $12
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Role Based Access Control

  • Custom Integrations via API

  • Unlimited Email and Push

  • SMS & Voice Notifications (World-wide)

  • Schedules & Escalations

  • Incident Notes

Premium
Starting at $19
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Pro, plus:

  • Stakeholders and Customer User Roles

  • 1 Year Data Retention

  • Unlimited SMS and Voice Notifications (World-wide)

  • Advanced Escalations

  • Delayed Notifications

Squadcast Features

  • icon_check Incident Reporting
    Report all the IT-related incidents occurring in systems efficiently.
  • icon_check Phone/SMS Notifications
    Automatically send alerts and notifications via SMS whenever any incident is reported.
  • icon_check Incident Management
    Track all the events and incidents affecting your IT systems.
  • icon_check Custom Integrations via API
    Integrate with various tools through API and bring all critical incident data into a single database.
  • icon_check Rapid incident response
    Setup runbooks to resolve all the incidents faster and recover quicker.
  • icon_check Analytics Dashboard
    Get a comprehensive overview of all the attributes of various incidents reported.
  • icon_check Scheduling
    Supports on-call scheduling to ensure the right person is available to report incidents efficiently.
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Squadcast Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Startups Medium Business SMBs SMEs
Language
English

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Squadcast Review

4.4

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.5
  • Ease of Use 4.5
  • Customer Support 4.5

90% Recommend this Product

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Which operating system does Squadcast Incident Management Software support?

Squadcast Incident Management Software is web-based and compatible with all operating systems.

Is there any Squadcast Incident Management System app?

Squadcast Incident Response Software app is available for Android and iOS devices.

What is the deployment type of Squadcast Incident Management Software?

Squadcast Incident Management System supports web-based deployment.

How much does Squadcast Incident Response Software cost?

Squadcast Incident Response Software pricing is available on request at techjockey.com.

Who are the potential users of Squadcast Incident Management Software?

Squadcast Incident Management Software is typically used by SRE/DevOps, Software Engineers, IT departments, Support teams, etc.

Is there any free trial or demo for Squadcast Incident Management Software?

Squadcast Incident Management Software demo is available for free with techjockey.com.

Is Squadcast Incident Response System free?

Squadcast Incident Response System offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How can you download Squadcast Incident Response Software?

Squadcast Incident Response Software installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does Squadcast Incident Management Software work?

Squadcast Incident Management Software helps with incident reporting and tracking, SLOs tracking, on-call scheduling, etc. It's a complete Software for framing escalation policies, creating runbooks, visualizing MTTR and MTTA metrics, etc.

Is Squadcast Incident Management Software secure?

Yes, Squadcast Incident Management Software is completely safe and protects your information with secure socket layer technology (SSL/TLS). Moreover, you can access your account only through a unique password.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.