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Survaider
Survaider
Survaider

Survaider

Sold by : Opiniofi

PRICE ON REQUEST

(4.7) (1 Survaider Reviews)

72%

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About Survaider

What is Survaider?

Survaider is a customer experience management software used for better connectivity with the customers. The customer experience software includes feedbacks about the products and services that the organizations offer. 

This is done via online channels like social media, emails, and offline surveys through a single platform. Survaider utilizes text analytics and artificial intelligence to produce optimized insights from customers' feedback.

Survaider allows customer support teams to supervise operations from multiple locations from a single screen. It offers a map-styled view of your operations where you can see the customer reviews in real-time and engage with them accordingly. The customer experience software facilitates flexibility in recording surveys through tabs, emails, SMS, or all at once. 

For customer inquiries, it utilizes an automated ticketing system. It removes the hassle of constant follow-ups as the tickets are closed only when the issue is resolved. This customer support software also helps workflow efficiency on the customer service providers' end.

What are the benefits of Survaider?

Here are some benefits of Survaider listed below for better acquaintance with the software:

  1. Customer Support teams are updated at all times. This customer support software offers information about all the places at one go.  
  2. Survaider helps in saving a lot of time by centralizing all analytics related workflows in one place. It's cloud-based deployment assists in seamless operation in case of any issues.
  3. The customer support software aids in improving customer satisfaction and taking up their queries in
  4. With increased service quality, organizations can retain their customers and increase revenue.

What is the price of Survaider? 

The price of Survaider customer experience software varies based on several factors such as customer requirements, the size of operations, etc. For further inquiries regarding features and prices, please request a call. Our sales team will get in touch with you soon.

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Survaider Features

Aggregate opinions of your customers from review website, social media, emails, website, feedback forms at a single place. Set rules to get notified when you get a new review in real-time.
Survaider let’s you manage opinions from across all channels at a single place. Read, analyse, reply and always stay close to your customers.
Survaider forms is the new-age way of asking questions to your customers. Ask question though on premise tab, mail it to your customer, send it as SMS or all the three! Asking questions was never easier.
Survaider lets you accurately measure NPS and other business metrics across all channels in real-time.
Survaider let’s you listen to and act on everything talked about your business on Social media. Take control of your business and use social media to your advantage!
Survaider comes with the most intuitive and powerful ticketing module. Automatically create tickets from reviews, tweets, Facebook posts or direct feedback. Resolve them in time with auto escalations
Collaborate with your team to solve problems, have all the conversation at a single place and keep everybody in the loop without running here and there. Just comment on reviews.

Get Survaider support24 Chatting right now

Buy Survaider1115 People added this product in their cart

Call for Survaider demo2138 People requested to call back

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Survaider Specifications

Get Survaider support24 Chatting right now

Buy Survaider1115 People added this product in their cart

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Survaider Reviews

72% Highly Recommended

OVERALL 4.7 star-icon

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Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

sonal kumar

Position: User

Overall Rating

Ease of Use

Value for Money

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Highly recommended software provider

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CONS :

Sep 2 2017

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Survaider FAQs

Survaider will integrate seamlessly with your APIs to generate optimized results.
Survaider facilitates team working by providing an intra-team communication module.
Survaider is available for a demo, as well as a free trial. To avail any of the two, please request a call, and our sales team will contact you shortly.
Survaider is available as a mobile app for both iPhone and Android platforms. You can get access to mobile app with the software purchase.
Survaider customer support software offers only monthly subscription plans. It makes workflows efficient and cancellation process simple.

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