Trulioo

Candidate Management

• Status Tracking
  Provides real-time status updates and verification results via an intuitive dashboard.
• Profile Creation
  Creates digital identity profiles by matching PII against authoritative global databases.
• Bulk Uploads
  Supports batch processing for high-volume business and person verification requests.
• Alias and Maiden Name Search
  Capable of fuzzy matching and searching across diverse global data sources for name variations.
• Candidate Portal
  Provide a self-service interface for candidates to submit information and track their verification status.
• Candidate Scoring
  Evaluate candidates based on verification outcomes to assist in decision-making.

Verification Modules

• Address Verification
  Verifies and validates physical addresses against global and local independent data sources.
• Criminal Record Check
  Provides access to criminal record data as part of its person screening and AML services.
• Identity Verification
  Core service: verifies 5B+ people using data, documents, and biometrics in 195 countries.
• International Screening
  Offers global coverage across 195 countries for identity and business verification.
• Education Verification
  Confirm academic credentials and institutions attended.
• Employment Verification
  Validate previous employment details, including roles and durations.
• Credit Check
  Assess financial responsibility, especially for roles involving financial management.
• Social Media Screening
  Analyze social media profiles for behaviors that may impact employment.
• Drug Testing
  Interface with drug testing services for comprehensive candidate screening.

Administration and Workflow Management

• Customizable Workflows
  Features a drag-and-drop Workflow Studio to tailor verification steps by region or risk profile.
• Automatic Follow-ups
  Can be configured in workflows to prompt users for additional documentation if a check fails.
• Notification System
  Integrated system for real-time alerts, status changes, and fraud detection signals.
• Task Assignment
  Delegate specific verification tasks to team members or departments.

Integrations

• API Integration
  Offers a unified REST API and SDKs for seamless integration into existing tech stacks.
• Third Party Integrations
  Connects to 450+ global data sources and third-party services through a unified API.
• Applicant Tracking System (ATS) Integration
  Seamlessly connect with existing ATS to streamline the hiring process.
• HRMS Integration
  Ensure compatibility with HR platforms for unified data management.
• Payment Gateway Integration
  Support processing of payments for services rendered.
• Help Desk Integration
  Integrate with support systems to address candidate or user inquiries efficiently.
• Property Management Systems Integration
  Connect with property management tools for tenant screenings.

Security and Compliance

• Audit Trail
  Provides structured, time-stamped evidence for every verification to ensure audit readiness.
• Data Encryption
  Built with industry-leading security standards, including OAuth and mTLS for secure data handling.
• Consent Management
  Requires and tracks user consent for biometric and document verification to comply with laws like BIPA.
• Compliance Tracking
  Monitors and ensures adherence to global KYC, KYB, and AML regulatory requirements.
• Role-Based Access Control (RBAC)
  Standard security feature for platform management and administrative access.
• GDPR/CCPA Compliance
  Adheres to global privacy standards, including GDPR, for processing personal information.
• Audit Compliance
  Ensures platforms remain 'audit-ready' with traceable, defensible verification decisions.
• FCRA Compliance
  Adhere to the Fair Credit Reporting Act guidelines for background checks.
• I-9 Compliance
  Ensure verification of employment eligibility in the U.S. through Form I-9 compliance.

Analytics and Reporting

• Audit Logs
  Maintains detailed transaction logs and reporting to help organizations demonstrate regulatory due diligence.
• Comprehensive Reporting
  Delivers detailed reports and real-time metrics to monitor onboarding and identity verification gaps.
• Customizable Reports
  Offers customizable analytics and reporting to visualize verification performance and match rates.
• Batch Processing
  Enables organizations to process large volumes of identity or business checks simultaneously.
• Analytics Dashboard
  Centralized dashboard for real-time verification analytics and AI-driven insights.
• Real Time Status Updates
  Delivers instant match/no-match results and status tracking via API or dashboard.

Alerts And Notifications

• Email and SMS Notifications
  Supports multi-channel verification flows, including One-Time Passwords (OTP) via SMS.
• Security Alerts
  Provides real-time fraud intelligence alerts and risk signals during the onboarding process.
• Custom Event Alerts
  Supports risk-based alerts and notifications based on specific verification outcomes.
• Non-Compliance Issues
  Identifies and flags potential regulatory risks or failures in the identity verification process.

AI Capabilities

• Automated Background Checks
  Automates the identity/AML portion of background checks using AI and machine learning.
• AI-Powered Analytics and Detection
  Uses machine learning and NLP to optimize accuracy and detect deepfakes or fraud.
• Adverse Action Management
  Facilitate legally required procedures when adverse information is found.