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Verloop

Brand : Magiclane

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Verloop helps businesses automate customer support across channels like WhatsApp, websites, and apps. ...Read more

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Verloop Software Pricing, Features & Reviews

What is Verloop?

Verloop is a generative AI tool that automates customer support across channels like WhatsApp, websites, and apps. It provides 24/7 multilingual support, enabling businesses to handle routine queries efficiently while allowing human agents to focus on complex issues.

Verloop's AI technology includes features like AnswerFlow, AI-Summary, AI-Rephrase, AI-Tone Adjustment, and AI-Expand to enhance customer interactions and agent productivity. The platform supports over 14 languages, including Hindi, Arabic, Tamil, and Hinglish, catering to a diverse customer base. Trusted by brands like Nykaa and The Good Glamm Group, Verloop aims to revolutionize customer engagement through its advanced AI solutions.

Why Choose Verloop Software?

  • Automated Customer Engagement: Automates customer engagement using a Gen AI-powered support automation suite.
  • Cost Optimization: Resolves 90% of repetitive queries to optimize support costs and maximize annual savings.
  • Efficient Query Resolution: Resolves L1 and complex queries, expediting resolution and minimizing agent load.
  • 24/7 Personalized Support: Delivers 24/7 personalized support with quick responses and faster resolution.
  • Enhanced Customer Experience: Enhances customer experience and fosters loyalty through preferred channels.
  • Supercharged Agent Efficiency: Empowers agents with LLM-powered real-time support, reducing training time and improving efficiency.
  • Fast Quality Audits: Makes quality assurance quicker, more efficient, and precise, ensuring no conversation analysis is overlooked.
  • Enterprise-Grade AI: Offers enterprise-grade AI for high ROI.
  • Unified Platform: Builds, scales, and optimizes through a unified platform.
  • Improved CSAT: Aims to achieve 70% higher CSAT with GenAI.

Benefits of Verloop Software

  • Hassle-Free Audits: Simplifies and automates the audit process for quality assurance.
  • Unified Platform: Provides a unified platform to build, scale, and optimize customer support operations.
  • Reduced Training Time: Lowers training time by using LLM-powered real-time support for agents.
  • Proactive Customer Engagement: Enables proactive customer engagement to improve satisfaction and loyalty.
  • Global Success: Driving support efficiency for over 500 brands globally.
  • ChatBanking Capabilities: Supports chat banking for financial institutions.
  • Available ROI Calculator: Assesses the cost-saving potential for enterprises.
  • Personalized Support: Enables individualized support experiences for customers.

Verloop Pricing

Verloop price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Verloop Pricing & Plans

Verloop price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

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Verloop Features

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Live Chat

Enables real-time communication between customers and agents.

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Multilingual Bot

Supports conversations in multiple languages to serve diverse users.

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Integrations

Connects with CRMs, payment systems, and other tools for smooth operations.

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Dashboards

Centralized view of key metrics and conversation data.

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Real-time Monitoring

Tracks ongoing chats and bot performance instantly.

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Reporting and Scheduling

Generates and schedules reports to track performance trends.

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Progress Tracking

Monitors customer query resolution stages and team productivity.

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Agent Dashboard

Gives agents tools to manage chats, view history, and respond efficiently.

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Live Chat Plugins

Add chat functionality to websites or apps easily.

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Role Based Access Control

Restricts platform access based on user roles for better security.

Verloop Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMEs
  • Phone, Email, Live Chat, Communities
  • Webinars, Documentation, Videos
  • English
  • AI Integrated

Verloop Reviews and Ratings

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Magiclane Company Details

Brand Name Magiclane
Information Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.
Founded Year 2016
Director/Founders Gaurav Singh
Company Size 101-500 Employees

Verloop FAQ

A Verloop pricing details are available upon request on Techjockey.com.
A No, Verloop does not provide a mobile app for on-the-go support management.
A Verloop is compatible with web-based platforms, Ubuntu, Windows, MacOS and Linux.
A No, Verloop does not offer a free trial.
A Verloop uses AI to automate and manage customer conversations across channels.
A Businesses of all sizes looking to improve customer support and engagement can benefit from Verloop.
A Yes, Verloop provides a free demo upon request.
A No, Verloop is a paid platform, but a free demo is available.
A Yes, Verloop fully supports WhatsApp Business for automated customer conversations.
A Yes, Verloop offers voice AI features to handle spoken interactions along with chat.
A Yes, Verloop is ideal for e-commerce, offering automated order tracking, FAQs, and lead conversion.

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