Q: Does Freshsales CRM offer workflow automation?

Freshsales CRM implements industry-standard data security measures to ensure that customer information is safeguarded. This includes data encryption, regular backups, and compliance with data protection regulations.

For small companies, Freshsales CRM has a tiered pricing structure with a free plan for up to three users and subscription options that start at around $12 per user per month, billed annually.

Yes, Freshsales CRM supports multichannel communication. This allows companies to manage customer interactions across email, phone, chat, and social media from a single platform.

Freshsales provides powerful reporting and analytics tools, like sales forecasting. Users can use Freshsales to generate detailed reports, track performance metrics, and forecast future sales to inform strategic planning.

Freshsales includes AI-powered features such as lead scoring, predictive contact scoring, and sales forecasting. These tools help sales teams identify high-intent leads, predict deal outcomes, and make data-driven decisions.