Q: How do I upgrade to the new version of ShipStation Connect?

To resolve issues with printer not showing up in ShipStation, you should:

• Ensure ShipStation is running.
• Check if your printer is connected to the computer.
• If the printer is not showing, add it to your operating system.

To uninstall or reinstall ShipStation Connect, you should:
Uninstall running app:

• Windows- Open Windows App, select ShipStation and click uninstall.
• Mac- Select ShipStation and move to trash.

Install app:

• Go to account setting,
• Select printing, then choose ShipStation Connect,
• Click install ShipStation Connect for Windows and Mac.

No, Shipstation is not an EDI, but it is integrated with EDI as it helps to ensure smooth exchange of data between suppliers, warehouses and customers.

What you should do:

• Ensure workstation is awake.
• Check that ShipStation is running.
• Refresh the ShipStation connection.
• Make sure your printer is shared.
• Uninstall and reinstall ShipStation.

ShipStation is a web-based shipping software that helps e-commerce merchants to manage all their small parcels and LTL shipping at one place.