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Q:

What KPIs prove the Microsoft 365 update improved team productivity without increasing risk?

  • RAJENDRA KATHATALA
  • Sep 29, 2025

1 Answers

A:

To prove a Microsoft 365 update improved team productivity without increasing risk, you must track and correlate metrics from both sides. For productivity, monitor usage adoption and time-to-completion metrics using tools like Viva Insights and custom analytics. For security, measure your security posture and track risky user behavior using tools like Microsoft Secure Score and Purview.

  • RAJENDRA KATHATALA
  • Sep 30, 2025

0 0

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To prove an Outlook update improved team productivity without increasing risk, you must track a balanced set of Key Performance Indicators (KPIs) before and after the update. Focusing only on productivity metrics can be misleading; risk-related metrics provide the essential counter-balance to ensure the update has a net positive effect.


Productivity KPIs
These metrics measure if the updated Outlook features are genuinely helping users save time, focus better, and collaborate more effectively.

  • Reduced time-on-task
  • Improved collaboration and communication

Risk KPIs
These metrics assess the stability and security of the updated Outlook environment, proving that productivity gains did not come at the cost of reliability or security.

  • Operational stability
  • Security posture
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