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Q:

What rollback and comms plan should we prepare in case the Outlook roll-out causes performance regressions?

  • ELITE DATA PRODUCT
  • Sep 26, 2025

2 Answers

A:

For a major Outlook roll-out, having a clear rollback and communication plan is crucial for managing performance regressions and minimizing help-desk spikes. This strategy involves technical controls to revert changes quickly and a transparent communication protocol to keep users informed and confident. 
Rollback plan
The rollback plan details the technical steps and triggers for reverting a faulty update. 

  • Define rollback triggers
  • Implement a phased rollback mechanism
  • Prepare rollback procedures
  • Document everything

Communication plan
A proactive and transparent communication plan helps manage user expectations and reduces the burden on your help desk. 

  • Establish internal communication
  • Create user-facing messages
  • Use multiple communication channels
  • Naveen kumar Chhabra
  • Sep 28, 2025

0 0

A:

For a major Outlook roll-out, having a clear rollback and communication plan is crucial for managing performance regressions and minimizing help-desk spikes. This strategy involves technical controls to revert changes quickly and a transparent communication protocol to keep users informed and confident.
Rollback plan
The rollback plan details the technical steps and triggers for reverting a faulty update.

  • Define rollback triggers
  • Implement a phased rollback mechanism
  • Prepare rollback procedures
  • Document everything

Communication plan
A proactive and transparent communication plan helps manage user expectations and reduces the burden on your help desk.

  • Establish internal communication
  • Create user-facing messages
  • Use multiple communication channels
  • Vineesh Boners. Vm
  • Sep 28, 2025

0 0

Related Question and Answers

A:

To restrict new Google Docs features to a pilot group, you should combine Google Workspace Admin console controls with your organization's release track strategy. For features that are managed at the service level (like Smart Compose), use access groups. For new experimental features, you must use the Early Access apps setting and enroll the pilot group.


Using a developer-side feature flag system is not a reliable method for controlling the rollout of native Docs features, as those are managed by Google.

  • Step 1: Prepare your pilot group

Create a dedicated Google Group to manage access for your pilot users. This is the most granular way to apply settings to a specific set of users within and across organizational units (OUs).

  • Step 2: Manage core features with access groups

For features already in general release that can be toggled by an administrator, use an access group.

  • Step 3: Manage new or experimental features with Early Access apps

For experimental features that have not yet reached general availability, use the Early Access Apps control.

  • Step 4: Control the rollout release track

Your overall Google Workspace release track setting also impacts when features are available, which can be used to set a broader boundary for your entire organization.

  • Hoshiyar Singh
  • Sep 28, 2025

A:

To prove that Google Slides enhancements are improving presentation quality and time-to-finish, you can track a combination of qualitative and quantitative KPIs. These can be collected using Google's built-in tools like the Activity Dashboard and Version History, alongside user surveys and data analytics.

  • Matloob Ansari
  • Sep 23, 2025

A:

To enable the latest Slides capabilities without breaking existing workflows, a Workspace administrator should manage the rollout using a phased approach. This involves leveraging Google's release tracks, organizational unit (OU) controls, and thorough testing of Apps Script macros before broad deployment.

  • Ravikanth Gyara
  • Sep 23, 2025

A:

Direct system-wide rollbacks of core Google Docs updates are not possible, as Google manages these features centrally. However, if a change causes issues with document content or Apps Script macros, you can revert or fix them at a more granular level using version history and Apps Script version control.

  • Mohammad Raza
  • Sep 24, 2025

A:

To show that Google Docs enhancements are improving document quality and time-to-finish, you can track a combination of qualitative and quantitative KPIs. These metrics can be gathered using Google's own tools, such as the Activity Dashboard, alongside user surveys and document analytics.

  • SOMESH KUMAR SONI
  • Sep 21, 2025

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