What KPIs prove the EPFO update improved team productivity without increasing risk?

A multi-layered approach utilizing feature flags and policy controls is required to limit an application's functionalities, such as the Employees' State Insurance Corporation (ESIC) interface, to a pilot group. The ESIC portal's features cannot be toggled like those of a typical software-as-a-service (SaaS) offering because it is a centralized, government-run system. With feature flags serving as configuration switches for authorized administrators, this approach instead concentrates on limiting user access to already-existing features through policy enforcement.

Self-service flows that reduce support tickets for ESIC processes include online registration, claim status tracking, document upload with auto-verification, chatbot support, guided claim filing, and a searchable FAQ portal.

To reconcile settlements or contributions related to ESIC in finance software, you should import challan data, match UTRs with bank records, post to ESIC GL accounts, adjust for Amnesty Scheme waivers, and generate monthly compliance summaries.

Ops teams should use the SPREE 2025 registration tracker, wage threshold report, digital onboarding status, contribution summary, and sector-specific eligibility logs to track ESIC compliance this month.

To align OMS with Esic program changes taking effect in September 2025, you should Update your OMS to support digital ESIC registration via MCA/Shram Suvidha, auto-activate benefits from declared coverage date, exempt new registrants from past dues, and track Amnesty Scheme workflows starting October 2025.