1 Answers
A:
Under the new UPI API response-time expectations (especially during peak hours like 9 AM–11 AM and 6 PM–9 PM), you need a retry system that’s aggressive enough to handle temporary slowness, but smart enough not to hammer the PSP and trigger rate limits. The sweet spot is a bounded exponential backoff with jitter strategy. Basically, it works like this:
During known peak load windows, scale your concurrency down, e.g., limit parallel retries per PSP or VPA prefix to avoid hitting UPI TPS caps. You can also switch to adaptive retrying: monitor PSP latency, and if response times are consistently >2 seconds, double your retry intervals automatically.
Finally, NPCI’s newer guidelines expect webhook acknowledgement within 10 seconds for most transaction updates, so make sure your receiving endpoint (if you’re on the other side) is lightweight and always returns 200 OK first, then processes the payload asynchronously.
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