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A:
When a customer hits the UPI transaction cap in your ERP finance module during a travel booking checkout, especially for high-value itineraries like international flights or group packages, the system should automatically suggest fallback payment methods that keep the booking flow smooth and reduce drop-offs. The key is to provide instant alternatives that align with user convenience, transaction reliability, and accounting accuracy.
The first fallback should be net banking through linked partner banks or payment aggregators. Since most travelers already use internet banking for large transactions, the ERP module can display a one-click redirect to bank login pages. This works well for payments above ₹1 lakh, which often exceed the UPI per-transaction limit.
Next, offer debit and credit card options, especially those supporting EMI or credit-on-demand models. For travel payments, EMI can be a strong retention tool, customers are less likely to abandon checkout if they can spread payments across months. Make sure your ERP module supports automated reconciliation by mapping card gateway settlement IDs to travel booking reference numbers.
A third fallback is NEFT/RTGS bank transfer. This method is particularly useful for corporate or bulk travel bookings that cross UPI daily caps. When UPI fails mid-checkout, your ERP can automatically display beneficiary details (account number, IFSC, payment reference) for manual transfers. To make the experience smoother, your ERP can also accept proof of transfer upload (like UTR ID or screenshot) and flag the booking as Pending Confirmation until the payment hits your bank account.
For high-trust users or regular corporate clients, enabling a wallet or prepayment balance option can also help. This allows customers to load funds in advance and instantly complete travel bookings even if UPI or card limits are hit.
Finally, for critical or last-minute bookings, like urgent flight reservations, your ERP module could recommend a pay-later integration (like Simpl, Lazypay, or in-house credit limits). This ensures the booking isn’t lost due to a temporary payment cap.
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