What communication features does SocietyKit provide?

SocietyKit provides a structured complaint system with categorized complaint types. Residents can submit complaints and track status in real-time. Managers can assign complaints to staff, update status (pending, assigned, in-progress, resolved), add feedback, and track resolution time. Automatic notifications keep residents informed of status changes. Complete complaint logs with performance monitoring help improve service quality and response times.

Yes, SocietyKit supports multi-society management with complete data isolation, making it suitable for property management companies managing multiple communities. Each society's data is completely isolated, and the platform provides role-based access control to ensure appropriate permissions across different properties.

SocietyKit provides a digital visitor entry system with photo capture and OTP-based access control. Gatekeepers can register visitors and send instant notifications to apartment owners for approval. Residents can pre-approve expected visitors by generating entry OTPs. The system maintains complete visitor logs with entry/exit timestamps and historical data for security audits. Secure entry and exit verification ensures enhanced security while maintaining convenience.

Yes, SocietyKit supports 14 Indian languages. Users can easily switch between languages in mobile apps and the web portal. All menus, labels, messages, and notifications are fully translated for better user adoption across diverse communities.

Yes, SocietyKit includes an intra-society marketplace where residents can buy, sell, rent properties, and offer services within their trusted community. This enables community-driven commerce and monetization opportunities. The platform maintains user privacy and provides admin oversight for content moderation.