Sumo Reviews & Ratings

4.5/5

“I saved thousands—but some tools disappeared later”

I switched from paying monthly subscriptions to using AppSumo because I bought lifetime deals for tools like SendFox and TidyCal. The savings were incredible — $100s to $1000s per year. But a few tools I bought got shut down or stopped honoring the lifetime promise.

Pros : Massive discounts and lifetime access on real tools

Cons : Some tools got discontinued after purchase

Switched from : Storefries

Reason to switch : Wanted to eliminate recurring monthly costs with guaranteed access.

4.5/5

“Support team mostly helpful but not perfect”

Once I had a license issue and two different agents helped me. On another occasion, support left me hanging for days. Big variance depending on the case and rep you get.

Pros : Many customers praise responsive support

Cons : Some say live chat fails; senior escalation delays

Switched from : Maverick

Reason to switch : Needed access to deal-based support—better than no support at all.

4.5/5

“Insane deals, but clutch your wallet”

I switched from buying ad hoc tools to aiming for “Stack Codes” on AppSumo—super cheap deals. But the urgency messaging pushes me to buy tools I later never open. Must be patient and selective.

Pros : Generally 80–90% off standard prices

Cons : FOMO marketing often drives impulse buys

Switched from : Shortstack

Reason to switch : Wanted to cut tool costs—but FOMO sometimes leads to unnecessary purchases.

4.5/5

“Loved the refund policy—used it twice!”

After buying a couple of tools I didn’t actually use, I requested refunds and they were approved promptly—great policy. But once, support took a few days to respond and left me asking follow-up questions.

Pros : 60-day no-questions-asked refunds

Cons : Support can be slow or inconsistent

Switched from : PerkZilla

Reason to switch : Needed a trusting environment to try multiple new tools risk-free.

4.3/5

“AppSumo Plus perks felt good... until renewal”

As a regular buyer, I joined AppSumo Plus for early access and extra discounts. It was helpful—until I looked at my renewal year later and realized I wasn’t using the perks enough to justify $99/year.

Pros : Early access, bonus codes, and discounts with Plus membership

Cons : Annual renewal fee and diminishing returns over time

Switched from : Modern Webz Bulk SMS

Reason to switch : Wanted added value—but it only pays off when actively using the deals.

4.3/5

“Great community, underrated deals”

I switched from discovering tools on Product Hunt to AppSumo to tap into their community and feedback system. It’s great—found new products before launch and saw founder responses. The downside: occasionally grabbed tools that were buggy or unfinished.

Pros : Active community and early feedback loop with founders

Cons : Quality varies—some offerings feel half-baked

Switched from : Product Hunt

Reason to switch : Wanted community-supported deal discovery and early adopter access.

4.2/5

“Community vibes are strong—but some sellers mislead”

Love the community and Slack group where people share deals they love. But once I bought a product that promised lifetime updates—later found it was downgraded by the vendor. AppSumo responded, but not proactively.

Pros : Active Sumo-ling community, feedback forums, Slack group support

Cons : Some deals marketed misleadingly; vetting feels inconsistent

Switched from : MakeStories

Reason to switch : Wanted early feedback and word-of-mouth assurance—but got hesitant on vetting.

4.2/5

“Platform feels cluttered sometimes”

Used to browse AppSumo casually; switched to being more focused. Now I spend time filtering through dozens of deals—some useful, some not—and the UI could use better organization and search filters.

Pros : Deal variety across marketing, AI tools, project management

Cons : Navigation and discovering relevant deals can be overwhelming

Switched from : Deal Mirror

Reason to switch : Wanted better curated access to tools—not just impulse deals.

4.2/5

“Tools appear and disappear—buyer beware”

I switched from purchasing stable subscriptions to experimenting with AppSumo tools. But a few deals pulled away support or vanished after 6 months. Then I had to contact the original dev—found agreements had changed.

Pros : Chance to try new tech early

Cons : Some AppSumo tools vanish, forcing users to negotiate with third parties

Switched from : Analytics, Business Intelligence, HRMS, Web App development Services

Reason to switch : Wanted early-access to new tech—but risked tool longevity.

4.2/5

“Great for bootstrappers, not enterprise use”

I switched from enterprise tools to buying AppSumo deals when bootstrapping my business. It was gold for early growth. But when scaling, I found missing integrations, limited support, and unreliable vendors—not ideal for enterprise.

Pros : Excellent value for entrepreneurs and creators

Cons : Doesn't fit stable enterprise-scale SaaS needs

Switched from : waistra elite

Reason to switch : Wanted cost-effective tools during early phase—but not suitable at scale.