The relationware CRM Applications Suite for Pharma is a best of the breed solution to integrate all customer-facing business processes to effectively manage customer relationships from prospect to profit. It delivers a pure internet solution to bring together the relationships that power enterprises for profitable business by integrating customers (Internal and external) channels and service to effectively manage customer relationships – from prospect to profit. The solution provides noteworthy features for sales force, management and marketing teams to manage all operations on the go thereby enhancing the productivity.
Relationware CRM – Pharma is one stop shop for complete CRM operations for Pharma businesses. The solution empowers the pharma workforce to execute all operations and processes on the go without putting any extra efforts. Available as web based solution, the software also comes as mobile App that can be used offline as well. The software is one of its kinds allowing salesforce with an easy interface to enter daily work transactions like inputs given, orders taken, propose and report activities. Managers can get online information of all the activities of the field sales force in the form of territory wise field daily reports, territory wise field sales reports, joint work report – calls, customer wise remarks, behavioural development coaching requirements for team members, core customer data territory wise and data integrated hierarchy wise division wise, to name a few. The marketing team can be enabled by territory reports on product wise potential and customer contribution, product wise which will be a guideline for allocation of marketing budgets and activity planning. Among other things, it will also enable the marketing team to get specific inputs on customer wise products detailed and inputs distributed. Forefront features of Relationware CRM- Pharma include:
: This comprehensive solution facilitates basic work reporting module with expense transactions and related reports. A wide range of customizable reports based on various filters can be readily generated to create analytical data. The reports and the analytical data contribute in making informed decisions thereby improving performance and attaining best in class services.
• Sales Target & Analysis Module
: Businesses can define targets and assigned these targets to the sales force within the solution. The performance of the sales force can be tracked on regular basis and can be compared with the defined targets. Relevant remedial actions can be taken to improve the performance of the sales filed teams even.
• Segmentation Targeting Module
: The clients can be categorized and segmented on various criteria. This segmentation then allows medical representatives in the field to target the right segment at right time with right approach for perfect results. Samples and gifts control can also be enforced with innovative module features.
About The Company
Ravish Systems serves the Information Technology arena with a primary focus on open source technologies to deliver high value products and bespoke software solutions to valued customers. It encompasses three specialised products delivered on the SAAS platform and numerous high quality bespoke solutions delivered to demanding and discerning customers. Using appropriate open source technologies and the very best Project Management techniques, Ravish Systems offers high value for money to its customers across the entire gamut of critical business applications. The primary principle of the team is to focus on products and niche bespoke application development. A result of which is a tight knight team with a mix of veterans and green horns that deliver value using time tested methodology and prebuilt code libraries.