Faveo Helpdesk

Help Desk Software

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Faveo Helpdesk Alternatives

Edge Helpdesk Suite

Help Desk Software

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Edge Helpdesk Suite Alternatives

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Features
Reviews
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Platform

Starting at

₹ 1530.00 /Month

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Price On Request

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All industries

All industries

Multilingual
Email Template
Ticket Merging
Ticket Rating
Help Topics

View all Faveo Helpdesk features

Incident Management
Knowledge Base
Multi-level Approval
Self-Service System
Mobile App

View all Edge Helpdesk Suite features

Overall

4.4(3)

Features

4.6

Ease of Use

4.1

Value for Money

4.6

Customer Support

4.7

Likelihood to Recommend

90%

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pros-list-icon Fast, Attentive, and Thorough Help in Sorting Software Options! Posted - Mar 03, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Faveo Helpdesk and Edge Helpdesk Suite

Let’s have a detailed comparison of Faveo Helpdesk vs Edge Helpdesk Suite to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Faveo Helpdesk or Edge Helpdesk Suite fits your business.

Comparison of Faveo Helpdesk vs Edge Helpdesk Suite In terms of Features

Faveo Helpdesk includes features like Multilingual, Email Template, Ticket Merging and Ticket Rating. Edge Helpdesk Suite is known for functionalities like Incident Management, Knowledge Base, Multi-level Approval and Self-Service System. When you compare Faveo Helpdesk vs Edge Helpdesk Suite, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Faveo Helpdesk and Edge Helpdesk Suite In terms of Deployment Type

While Faveo Helpdesk supports Web Based and On Premises deployment; Edge Helpdesk Suite is suitable for Web Based and On Premises deployment. While selecting between Faveo Helpdesk and Edge Helpdesk Suite, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Faveo Helpdesk or Edge Helpdesk Suite: Which Is Ideal for Your Industry

Faveo Helpdesk is ideal for industries like All Industries. For All Industries, Edge Helpdesk Suite is a better choice. If you are confused between Faveo Helpdesk or Edge Helpdesk Suite, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Faveo Helpdesk or Edge Helpdesk Suite

Faveo Helpdesk and Edge Helpdesk Suite can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Faveo Helpdesk and Edge Helpdesk Suite during demo to decide which one is best for your business.

FAQs

Is Faveo Helpdesk better than Edge Helpdesk Suite?

While Faveo Helpdesk offers customized features, Edge Helpdesk Suite has diverse modules. Select between Faveo Helpdesk or Edge Helpdesk Suite as per your business needs.

Are Faveo Helpdesk and Edge Helpdesk Suite same?

Both these products offer similar features but with a different approach. While Faveo Helpdesk emphasizes on user experiences, Edge Helpdesk Suite focuses on functionalities.

Which is better Faveo Helpdesk or Edge Helpdesk Suite?

It all depends on the functionalities that you prefer. While Faveo Helpdesk offers add-ons along with essential features, Edge Helpdesk Suite emphasizes on customization.

Is Faveo Helpdesk the same as Edge Helpdesk Suite?

No, the difference between Faveo Helpdesk and Edge Helpdesk Suite lies in terms of features and functionalities. While Faveo Helpdesk can be customized as per the user’s needs, Edge Helpdesk Suite addresses the diverse audience.

Can Faveo Helpdesk replace Edge Helpdesk Suite?

It depends upon your business requirement. Both Faveo Helpdesk and Edge Helpdesk Suite provides standard features to cater diverse industry needs.

What is the difference between Faveo Helpdesk and Edge Helpdesk Suite?

The difference lies in terms of the user interface and functionalities. While Faveo Helpdesk is customizable, Faveo Helpdesk offers comprehensive modules.